10.0
really awful- Crashes / Fires:
- 2 / 5
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 47,627 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2013 Jeep Wrangler engine shuts down very intermittently when driving at interstate speeds and city speeds, it has happened many times, leaving me with no power steering or power brakes, I find this a safty hazzard... it's been to the dealership four times without anything resolved.
- Huber Heights, OH, USA
Engine does when going into reverse and surges when driving at low throtle
- Apex, NC, USA
The contact owns a 2013 Jeep Wrangler. While starting the vehicle, the contact heard an abnormal ticking noise and the check engine warning indicator illuminated. The abnormal ticking noise was occurring more frequently. The vehicle was taken to tates auto center (2400 rte 66, gallup, nm 87301, (844) 338-9805) who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but did not assist. The failure mileage was 3,000. The VIN was invalid.
- Gallup, NM, USA
Driving on highway and the engine shut off for no apparent reason. When the engine is off there is a loss of power steering etc. This has happened several times. Starting at about 32,000 miles. The dealership has tried to fix it but the vehicle still has this problem.
- Arvada, CO, USA
Leaking oil cooler / filer housing.
- Bennington, NE, USA
My Jeep has been to four different dealers and I am still having the same issues with it as I did when I bought it one year ago. The engine light comes on and power is lost when this happens. The vehicle is usually in motion when this happens.
- Tolland, CT, USA
My check engine light came on and I took it to my mechanic who said it seemed to just be a sensor. Then I went to start it one night after work and it wouldn't start. So I had to call aaa and they said maybe battery. So replace battery and now again, check engine light and it struggles to start and jerks while driving. My check engine light is on again.
- Lomita, CA, USA
The contact owns a 2013 Jeep Wrangler. While driving and accelerating, the cylinder head made a metal to metal rattling noise. The vehicle was taken to hendrick Chrysler Dodge Jeep Ram duluth (2473 pleasant hill rd, duluth, ga 30096, (678) 369-6704) where it was diagnosed that the rockers and bearings were faulty. The dealer assumed that there was damage to the cam shaft and would need to take apart the engine to confirm. The manufacturer stated that the vehicle was out of warranty and the contact would have to pay for the repair. The failure mileage was 79,000.
- Sauwanee, GA, USA
The contact owns a 2013 Jeep Wrangler. While driving various speeds, the vehicle misfired and the check engine warning indicator illuminated. The failure occurred intermittently. Big O Dodge Chrysler Jeep Ram (2645 laurens rd, greenville, SC 29607, (864) 288-5000) diagnosed that the left cylinder head needed to be replaced, new bolts needed to be installed, and a coolant flush was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 75,000.
- Greenville, SC, USA
The contact owns a 2013 Jeep Wrangler. While driving 65 mph, the engine stalled and the vehicle was coasted to the shoulder. The check engine indicator illuminated. The vehicle was towed to rock city Dodge Chrysler of NY (520 rock city St, little valley, NY 14755, (716) 938-6936) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and wanted to submit this as a goodwill case. The failure mileage was 118,000. The VIN was unknown.
- Delevan, NY, USA
Engine began making ticking noise from engine bay at about 77,000 miles. Jeep has been serviced as required with quality synthetic oil and filters since new. Done more often than Jeep requires. Took to dealer who agreed it was making noise and needed fixed. When valve covers were removed they found rocker arms bad on 2 cylinders and tappets collapsed on 3 cylinders. Service manager said this was a common problem that Chrysler knows about. They have a star case bulletin, # S1309000016 published about this. Said they are doing several of the pentastar V6 engines a month. This is a engine that is used in mini vans, chargers, challengers, 200's and 300's, maybe others. Happening in all of these vehicles. This is a known problem and Chrysler should have a recall for this. Rocker arm bearings not hardened correctly is what they told me. Being out of warranty, I had to pay out of pocket to fix this.
- Red Oak, TX, USA
Campaign #: 16V288000, ..14V631000......13V234000.......13E010000......2013 Jeep Wrangler......... those are the recalls.....
- Windsor, CT, USA
My wife's Jeep has had an issue with the heater for the last 2 months. The driver side vents are blowing cold air and the passenger side vents are blowing warm air only. This is a new issue since we have owned the vehicle starting in June 2016.
- Scotia, NY, USA
Constant ticking noise coming from the top of the engine. This ticking noise is made from worn out rocker arms/ cam lifters as the camshaft rotates. The bearing material in the lifters is not hardened steel and can degrade. All 3.6L pentastar engines are affected by these defective rocker arms. If the rocker arms are damaged no code will show. The first sines will be a loss in fuel efficacy. As the camshaft wears down changing the displacement of the cylinders this will start causing misfire and stalling during normal driving/ acceleration. Eventually, ware debris can fall into the cylinder and damage the head. I first took my Jeep to the dealership at 60K miles to diagnose. With no codes showing I was told everything in the engine checked out and the ticking noise was from the valves. Now at 84K miles one of the rocker arms is definitely failing and still not showing codes. The dealership will not cover replacement under warranty because the purchase date was 5 1/2 years ago. This is a known issue with the 3.6L pentastar. Chrysler has provided technical bulletins to visually identify defective rockers but are not providing extended warranty or recall on this part. While at the dealership the technician said they handle a lot of rocker arm replacements on pentastar engines, 5 to 10 a week! Chrysler should take responsibility for sourcing and installing defective parts in their engines.
- Portland, OR, USA
With no leaks and less than 65,000 miles, the amount of heat produced through the vehicles heating system has been steadily diminishing to the point that it now only blows cool air. This condition is present even after the vehicle is up to operating temperature and has been in continuous operation. Research has indicated that a engine component manufacturing defect (casting sand residue) has directly caused this condition with the sand residue accumulating in the heater core and restricting/blocking the flow of coolant through the heater core.
- Rockford, MI, USA
Oil cooler filter housing leaks oil spilling it down the backside ontop of the transmission bell housing and directly dripping ontop of hot exhaust pipes resulting in a fire hazard.
- Freeland, MD, USA
09-18-2018 went to get oil change and after the oil change begin to have a oil leak, researched and it seemed a lot of Jeep owners had same issue with oil cooler going bad after oil change. Very expensive part to have to keep replacing after oil changes think something needs to be updated so this ain't a ongoing issue with Jeep they are already very expensive to purchase and having to replace this part after monthly maintenance for your vehicle., people has stated they have had to fix this more then once.this is over $800 buck to fix
- Wichita, KS, USA
Oil filter housing leaking part 5184294ae research shows numerous instances of this happening. Esp on 2014 models noticed oil leak son driveway about two weeks ago. Dealer repair cost not affordable
- Charlotte, NC, USA
Ticking noise from engine
- Staten Island, NY, USA
- Indianapolis, IN, USA