10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
1 / 1
Average Mileage:
44,530 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #7

Mar 092016

Wrangler

  • 58,306 miles
With only 58,306 miles on my 2013 Jeep Wrangler, the clock spring has failed and air bag system will not deploy. In addition, this poses abandonment concerns as many users with similar problems find their vehicle will not start. I contacted my dealership today (northwest Jeep Chrysler Dodge) and was dismayed at an almost $700 repair bill to regain airbag protection, even though fca has issued a recall for this same part number, but only in 2007 RHD vehicles. This is the same part!

- Beaverton, OR, USA

problem #6

Aug 012015

Wrangler

  • 59,000 miles
Jeep has been stalling for 7 months. Been in shop 9 times. Jeep stalls going at different spends, while stopped, moving at idle in forward or reverse. Jeep will not start unless terminal on battery removed or sits for awhile. Transmission fails to engage occasionally in reverse or drive after stalling. Last program download appears to be a fault with the tipm (totally intergrated power module). Ptm and tpm changed out due to different readings in downloads. Mechanic believes now, that the tipm is faulty. Jeep has stalled up to 5 & 6 times on some days.

- Midwest City, OK, USA

problem #5

Mar 312015

Wrangler

  • 10,500 miles
I have been trying to make contact with edd kirby adventure cars in dalton, Georgia about fixing a recall on my Jeep Wrangler. I have called them multiple times trying to set up an appointment and all that I have been able to do is leave voice mails with my name and phone number and have not got a call back. When I tried talking to the dealer manager I was put on hold for ten minutes before I was transferred back to there secretary, at time time I simply disconnected the line because apparently they dont have time to help a customer with a safety recall. I believe this is a terrible way to do business and will be looking for a new Jeep dealer to handler my maintenance.

- Chatsworth, GA, USA

problem #4

Sep 012014

Wrangler 6-cyl

  • miles
I received a recall notice and have visited I77 auto group in ripley wv several times. They don't have the parts but say they will call. Never received a return call. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Millwood, WV, USA

problem #3

Jul 012013

Wrangler 4WD 6-cyl

  • 5,000 miles
I have contacted multiple dealerships in the san antonio, tx and austin, tx metropolitan areas and all service centers refused to correct the safety recall in my vehicle. I have also complained to Jeep and they indicate all dealerships are backed up with recalls and they are still trying to make the part. This issue has not been fixed for greater than 1 year. No one will help me and the vehicle was only a few months old when the safety recall was issued.

- San Antonio, TX, USA

problem #2

Nov 132013

Wrangler 6-cyl

  • miles
I have a 2013 Jeep Wrangler that I received a recall notice that I can't seem to get fixed. I called the dealership and they claim not to have the parts for the repair because Chrysler has not sent them the parts. I called Chrysler assistance center and they claim parts have been sent out to dealerships. Both are giving me the run around and I am driving an unsafe vehicle. I need help with this recall issue.

- Tucson, AZ, USA

problem #1

Oct 212013

Wrangler 6-cyl

  • 5,298 miles
While backing out of a parking space, I was moving the shifter to reverse and heard a clunk sound. It was not a smooth shift. Immediately the check engine light came on. I backed the vehicle out of space and move the automatic shifter to drive and heard another clunking noise. The check engine light stayed on. As I tried to pick up speed the transmission would not shift and the RPM's went higher and higher. We drove the car up to 40 mph and the transmission would not shift. So we decided to take the car home and not operate the vehicle as the transmission was not shifting properly or not at all.

- Hill City, KS, USA