10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 10,960 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Jeep Wrangler. The contact received a notification for NHTSA campaign id number: 13V234000 (power train, steering). The dealer was contacted and stated that the vehicle was not able to be service under the recall since the parts were not available. The manufacturer was made aware of the issue.
- Calhoun, MO, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that while driving 3 mph, the power steering failed causing the contact to crash into a tree. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000 and the current mileage was 30,000. Updated 09/22/14 the consumer stated that a part was installed upside down. Updated 2/23/2015
- Huntsville, TX, USA
The contact owns a 2013 Jeep Wrangler. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 13V234000 (power train, steering), but the parts were unavailable. The dealer stated that the parts were ordered over six months ago. The VIN was unavailable. The contact had not experienced a failure.
- Carolina, PR, USA
I have received several recall notices for recall N28/13V-234, every time I receive a notice I contact my dealer nyle maxwell Dodge/Chrysler/Jeep of taylor Texas. And every time I am told that they have no parts for the repair, and they don't expect any parts in. They don't try to order the parts or schedule a appointment. And I am told by the service personel that I can keep checking in and maybe I will get lucky and they will have the parts. This is unacceptable, they either need to fix it or stop telling me there is a problem that they are going to fix.
- Coupland, TX, USA
I have received safety recalls back to January of this year on getting a transmission oil cooler tube on the vehicle repaired. I have contacted the dealership every time and multiple times between notices. I was put on a long waiting list. During the past almost 7 months one time they did have the part and did schedule me for an appointment to have it repaired but I had to miss the appointment due to another conflict. I called right away to reschedule and they informed me they would have to use the part on another Jeep then. That was over 2 months ago when they then told me I was number 6 on the list and it would be about 2 weeks not 2 months. This is the egolf dealership in hendersonville, nc.
- Zirconia, NC, USA
Safety recall N28/NHTSA 13V-234. Notified the dealer 4 months ago that I received a recall. They have ordered the part but still have not received it. They state that Chrysler only ships them the parts for one repair a month. If they sold only 12 Jeep a month over the 2 years the recall spans that will take them 288 years to get all the repairs done.
- Russellville, AR, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had exceeded a reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced any failure. Updated 08/12/2014 updated 8/30/2017
- Sparrow Bush, NY, USA
The contact owns a 2013 Jeep Wrangler. The contact received NHTSA campaign number: 13V234000 (power train and steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would be available. The manufacturer was also contacted and could not provide a reasonable date for when the recall repair would be performed. There are no failures at this time.
- Monroe Township, NJ, USA
The contact owns a 2013 Jeep Wrangler. The contact received NHTSA recall campaign id number 13V234000 (power train, steering) and the part needed was currently unavailable to perform the repair. The dealer was unable to provide an expected date for the part to be available. The manufacturer was notified of the delay. There were no failures at this time.
- Seattle, WA, USA
The contact owns a 2013 Jeep Wrangler. The contact stated NHTSA campaign number: 13V234000 (power train, steering) had exceeded the reasonable amount of time for repair. The dealer stated that the part were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. There were no failures at this time; however, at times the contact could smell a slight odor of transmission fluid. The failure mileage was 22,000.
- Silver Spring, MD, USA
The contact owns a 2013 Jeep Wrangler. The contact received three recall notifications of NHTSA campaign id number 13V234000 (power train, steering) and the part needed was currently unavailable to perform the repair. The dealer informed that the manufacturer was sending one part every nine weeks. The manufacturer was not notified of the problem. There were no failures.
- Blairsville, GA, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that he was concerned for his safety since the parts were not available in order repair the NHTSA recall campaign number: 13V234000 ( power train, steering). The dealer and the manufacturer were notified of the parts delay. There were no failures at this time.
- Prescott, AZ, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers was receiving one part per week. The contact stated since the failure was reported in June of 2013, there should have been a remedy available before may of 2014 and that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 7/25/14
- Arnold , MD, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealer was only receiving one part every two weeks. The contact stated that since the failure was reported in June of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
- West Hartford, CT, USA
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA notification campaign number 13V234000 (power train, steering). The contact also received NHTSA recall notice campaign number 13V252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer stated that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Updated 07/01/14
- Cumberland, RI, USA
The contact owns a 2013 Jeep Wrangler. The contact was very concerned for his safety because the parts were still not available in order to have the recall service under NHTSA campaign number: 13V234000 (power train, steering) performed. The dealer was notified to schedule an appointment for the recall repairs. The manufacturer was made aware of the problem. The current mileage was 3,160. There were no failures.
- Chelmsford, MA, USA
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train, steering) but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted. The contact had not experienced a failure.
- Dayton, TN, USA
I have received several notices about the N28 transmission oil cooler tube recall and have not had any luck at the dealer getting my recall repairs completed. Each time I go in for service I ask about the status and each time I'm told there are no parts available. I was also told that the parts for the recall are on back order and the dealer only gets 2 kits in each month. I was told that I am in line for the repair but they could not tell me where I am in line or how long it will be before the repair is even possible.
- Riverside, CA, USA
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Prattville, AL, USA
- Pineville, LA, USA