10.0
really awful- Crashes / Fires:
- 1 / 11
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I bought my Jeep used with approx. 22,000 miles on it on January 1,2017. I had began smelling burning from under the Jeep. With a oil change the man stated that it was leaking from the front and rear axil assembly. I called the dealer and explained the problem and made a appointment. I had approx. 35000 miles on the Jeep. I was told after picking up my Jeep by the dealership that the leaks were fixed. In about a 2 weeks I could still smell burning. I thought it may be residual from being fixed. The check engine light came on and I called to make appointment. I had checked the tire pressure and the tires for any issues. I told service that the Jeep became rougher to drive and harder to steer, 2 weeks after that I was driving on the interstate, hit a bump and the steering wheel began to pound & shake uncontrollably. It felt like the front tires were shaking back and forth fast. I almost lost control of the Jeep. I pulled over ( 4 lanes of traffic) to the side to assess the issue. The tires were intact with no visible issues. When I started back up the wheels were no longer doing the wobbling. I did read and found "the "death wobble" is a creative term coined by Jeep owners that describes a situation when the front axle begins violently oscillating, causing the car to shake (or wobble) in a manner which makes the vehicle hard to control". I drove to the dealership and explained the issue and told the service department worker it was unsafe to drive and it needed fixed. I do have extended warranty. I was told that they could not fix it and it would take 2 to 3 weeks before I could get a appointment. I was very upset knowing it was not safe but had no choice to make the earliest appointment 2 weeks out. I was told I could get a rental car, I stated I was not paying for a rental when my Jeep is unsafe to drive and they will not fix it sooner. Mileage was 37,753
- Manchester, TN, USA
My 2015 Jeep Wrangler sahara unlimited has developed the "death wobble" and I don't know how to fix it. It will begin to violently shake after hitting any small bump on the roadway at speeds ranging from 50 mph to 70 mph*. shaking is so bad that I have to come to a complete stop as fast as possible because its very difficult to control while it shakes. * I only said at speeds up to 70 mph because that's the fastest speed limit where I live. I have no doubt that it will do it more violently at higher speeds.
- Toledo, OH, USA
This vehicle, while sitting in a driveway, engine off for at least 1/2 hour, had a fire start in the engine compartment and cause the vehicle to be a total burn. Chrysler investigator ruled that it was not a "manufacturing defect." I have many pictures of the fire event and after fire remains. I have been in the retail automotive business for 30+ years. I also was a public speaker for Chrysler Corp as well. Had my son not stopped at a friends house for dinner, that fire would have occurred in my garage!! it is criminal with so many similar complaints found online, that they would continue to take this position.
- Bryan, OH, USA
Our Jeep goes into a violent shake which makes it very difficult to control just to pull off the road and stop the vehicle. We found out this is called the Jeep death wobble. It started very soon after we purchased the vehicle and it still does it.
- Gatesville, TX, USA
Right out of the factory I had a transmission problem I took it in the fourth gear synchronizer was bad and the shaft had it replaced now with 15000 miles in it the engine is knocking and the trans is screeching when I let the clutch out back to the dealership again on Tuesday its very unfortunate paying 40 grand for a vehicle that's broken right out of the dealer
- Alexandria, VA, USA
Wake up in middle of the night and the Jeep was already in fire. Parked for 7-8 hrs lonely in driveway. Ps: I'm come from Ontario Canada... 5 mccarthy St po box 207 chalk river Ontario Canada K0J 1J0 idk why U don't have Canada in ur choice of state. Thx for any more information about the fire let me know cheers matt
- Chalk River, NY, USA
The regulation requiring headrests to tilt forward is ridiculous and causes me significant neck discomfort. I have to lean the driver's seat back farther than I want so that the headrest doesn't push my head forward. Stupid beauricratic regulation.
- Searcy, AR, USA
There is a distinct delay between pressing the horn button (steering wheel) and activation/sounding of the horn. This delay can be over 1 second. This has been brought to the dealership's attention. They claim that it is working properly, when clearly it is not. Many times, I have tried to "beep" the horn to either avoid an incident, or otherwise, and it has never reacted as necessary.
- River Vale, NJ, USA
Engine problems: Starting summer 2015 engine shuts off while driving, accelerating, slowing down, stopped engine will not go back into gear engine loses power when accelerating or cruising brought into dealership (purchase location) approximately August 19th 2015 released September 2nd 2015 problems persisted brought into different dealership approximately September 14th 2015 released approximately September 26th problems persisted brought into dealership September 30th 2015 still in custody as of October 8th on September 29th, I was taking an on ramp for an interstate. The ramp is an uphill, hair pin turn that then turns into an off-ramp for oncoming traffic. I have never experienced an issue accelerating and merging into the interstate traffic here. However, this afternoon I was not able to get the acceleration that I expected. When I ran out of ramp room, I would have needed to slow down significantly in order to allow the side by side tractor trailers to go by. However, because of other cars that were behind me on the on-ramp, that was not an option without possibly causing an accident. So I merged with as much power as I could get, which was not enough. The closest tractor trailing came barreling down upon me quickly with horn blaring. On September 30th, just a couple miles away from the dealership, I was the first in line at a red light. The Jeep shut off. I could not get it back into gear. It just remained in neutral no matter which gear I tried to put it in. I shifted in and out of park and other gears turned the vehicle off and back on many times. A few times drive would engage but then the engine would shut off again after a few feet. I finally got it into gear and accelerated quickly hoping to cover a greater distance and it worked. I was able to finish my trip to the dealership.
- Pisgah Forest, NC, USA
About 30 minutes after midnight on a Thursday morning I was awoke by the sound of my dog barking and my sister walking into my room telling me there was a large glow in the driveway. After walking outside, we found my brand new 2015 Wrangler on fire with very large flames erupting from the hood. We quickly woke the rest of my family and rushed frantically to put it out. An hour later, after nearby neighbors arrived to help, and emergency services arrived to put out the fire (local fire department and police) the vehicle fire was doused and the Jeep was hauled off my property to a local towing yard. The fire seemed to have started around the battery area, but the source has yet to be determined. The fire claimed the entire engine compartment, most of the drivers dash board and drivers interior, and the entire front left tire/trim.
- Lake Orion, MI, USA
I was driving my Jeep on my property and had stopped for a moment. Next thing I know it was on fire and it spread so quickly I had no choice but leave the vehicle and call the fire department. I was lucky to be able to get out.
- Altus, OK, USA

- Maple Shade, NJ, USA