10.0

really awful
Crashes / Fires:
0 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
13,340 miles

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« Read the previous 20 complaints

problem #4

Oct 162017

Wrangler 6-cyl

  • 5,600 miles
See police report and attached pictures. Driving slow on a backstreet at less than 25 miles P\H. brand new 2017 stock Jeep Wrangler sport. Less than 6,000 miles. I am now a horrified woman that knows nothing about why my new Jeep Wrangler catches on fire out of no where while in motion! once we saw fire flames, smoke and red oil on fire coming out from engine area and below the vehicle drivers side, we quickly stopped on residential street. Me, my 70 year old mother who is sick and my 24 year old autistic daughter had to jump out of this fire trap vehicle screaming and crying!!! this was an unexplained and spontaneous fire!!! why" no reason behind it and nothing that I did to cause it. The fire was luckily and quickly extinguished by good samaritans and city workers near by. The fire department was called and showed up along with police officer. Fire department told me to write a complaint on these vehicles because they have had to respond to many Jeep Wrangler fires in the last 10 years. I was shocked and horrified, how can this be??? how bad this could have turn out to be if city workers where not near by with a fire extinguisher". Jeep needs to be investigated. Please protect the consumers and Jeep Wrangler owners who are unaware of these fire traps. This is serious and dangerous fire issues on Jeep Wrangler. I pray you start an instigation and recall so that nobody else has to go through this horrific experience! updated 8/3/18

- Hollywood, FL, USA

problem #3

Aug 262017

Wrangler

  • 4,000 miles
Automatic transmission on 2017 Jeep Wrangler unlimited failed after 4000 miles. Dealership/fca replaced throttle body, entire transmission, torq converter, as well as transcooler system. No explaination as to failure. Vehicle prior to loss being used for daily commute. Outside of simply replacing major parts on brand new vehicle there has been little if any support on dealership/fca side.

- Wakefield, RI, USA

problem #2

Jun 292017

Wrangler

  • miles
New vehicle with symptoms of excessive/severe shaking of shifter when traveling over a rough road. The left side of the transmission mount was not functioning correctly allowing excessive movement of drive train.

- Summit Point, WV, USA

problem #1

Apr 202017

Wrangler

  • 500 miles
Jeep Wrangler's manual transmission does not have a reverse lockout and pop's out of reverse routinely when power is applied or you pump the clutch after already successfully entering reverse. The vehicle operator must manually hold the gear shift lever in the reverse position to maintain reverse. This has manifested at around the 500 mile mark and progressively worsened my current odometer reading is 1656. Additionally the lack of a reverse lockout or special procedure to enter reverse is missing making it possible for the operator to mistakenly grind the reverse gears at highway speeds when transitioning from 5th to 6th gear.

- Los Fresnos, TX, USA