10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
10,460 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #26

Mar 102019

Wrangler

  • 6,950 miles
I was driving at 45 miles per hour when my service shifter light went off. Within 1 minute I lost my power steering, and brakes. My car locked into gear and I lost all ability to accelerate. At that point the car started dinging and prompting every code in the car. Sway bar engagement, rear electronics, fuel low, tire pressure, change oil.....I can't remember every one. When I got my car to stop I could not get the car to turn off and all of the fans were blowing on high along with the motor reeving. I finally got it to turn off and called for a tow. The repair shop told me the car had thrown over 100 codes but none were active. They kept my Jeep for 10 days and told me they took it apart and checked everything. I was told because no issues were current they could not find a problem though.I picked it up and not 8 miles down the road the same exact thing happened. This time however I was in heavy traffic where I was almost hit and because I had no brakes or power steering I almost hit a person walking. Thank god I was able to avoid all of that and get pulled over to safety. It is currently in the shop again.

- Ravena, NY, USA

problem #25

Mar 052019

Wrangler

  • 15,500 miles
Car was brought in 3 times for death wobble. First could not replicate, then part was replaced with a part removed from another vehicle as the required part was on nationwide back-order. That part was defective, car went back in the shop and waited for new part to come in. On 3/6/19 the death wobble reoccurred with my vehicle. It does not stop until you reduce your speed - difficult to do in heavy traffic. Currently have not received response from dealer to bring car back in. They had fca engineer look at it the last time it was in and will not send me copy of the documentation.

- Wadsworth, IL, USA

problem #24

Feb 192019

Wrangler

  • 23,000 miles
Vehicle steering wheel completely locks up while driving on highway nearly causing an accident as you are unable to correct wheel for up to 10 seconds. While tsb 08-092-18 was issued 7 months ago this presents a significant possibility for accident and injury and should be recalled for anyone affected.

- Odenton, MD, USA

problem #23

Feb 122019

Wrangler

  • 16,000 miles
Power steering stopped working when driving on highway. Only can steering 10 degrees either right or left. Thank god, I was able to pull over. I restarted and steering cane back.

- Monroe, NY, USA

problem #22

Feb 012018

Wrangler

  • 200 miles
Jeep wonders from left to right above 40 miles, excessive play in steering while driving in city speeds and highway, bought it brand new started from day one have brought it to dealers 4 times, have called Chrysler fca customer care only to B told there is no problem with Jeep and it is doing what it is design to do, ?ealer will not look at problem anymore and tells me to call fca !!!dealer open a case on the Jeep fca came back and said vehicle is doing what it is design to to it is within specs, .no copys were given to me !!!!ase was closed

- Saginaw, MI, USA

problem #21

Feb 012019

Wrangler

  • 4,800 miles
I purchased a 2018 Jeep Wrangler (jl 4 door sahara) in August 2018. At speeds exceeding 55 mph the Jeep shakes uncontrollably making handling/steering close to impossible. I have to slow down to about 25 mph to gain control of the vehicle. This happens when I hit even a slight bump in the road. My Jeep has already been to dealership for a similar issue (recall on track bar frame bracket) and nothing was found. I have a $48,000 vehicle that I can't take on the highway. Currently less than 5000 miles on the Wrangler. Very dangerous!

- Holbrook, NY, USA

problem #20

Jan 272019

Wrangler

  • 1,950 miles
Purchased the brand new 2018 Jeep Wrangler sahara with 40 miles on November 30, 2018. Currently, this vehicle has 1,975 miles. In late December 2018 hit a bump on a highway driving the posted speed of 70mph and the vehicle vibrated a bit and had to slow down to handle the vehicle. Each week after driving the vehicle on daily commute in city conditions at the posted speed of 25-30mph, after hitting a bump in the pavement the vehicle does not handle well, as if I would lose control. On January 27, 2019 driving on a ramp at the speed of 45mph upon entering the interstate the vehicle hit a bump in the pavement, the vehicle begins an uncontrollable vibration and was shaking the steering wheel, I had to pull over. After researching this issue online with the same issue, I feel unsafe driving my only vehicle. For a vehicle valued over $45,000, I need this issue to be investigated before someone is seriously injured. I do not feel safe driving on the interstate at the posted speed. The vehicle feels unstable while driving over any bump in the pavement at 20mph the vehicle wobbles and sways.

- Richmond, VA, USA

problem #19

Dec 212018

Wrangler

  • 3,500 miles
While driving on the interstate highway at approximately 70 mph when going over pot holes or bumps like ones at bridge crossings the steering loses control and vibrates and shakes. The driver has no control of the steering you must slow down to approximately 45 mph to regain control of the vehicle. One incident on the highway happened when we were switching lanes on the interstate at approximately 70 mph the road condition was smooth and as we merged into the left lane the steering vibrated and shook and temporally did not have control of the vehicle in till we slowed down to approximately 45 mph. The dealership that I purchased the vehicle from has after several attempts to repair the vehicle claimed they fixed it. This is not the case it is still a problem

- Bellevue, NE, USA

problem #18

Jan 242019

Wrangler

  • 7,555 miles
A small bump causes the steering wheel and front end of the car to violently shake. It happens at varying speeds, taking your foot off the accelerator or trying to break does not get it to stop, you ride it out.the wheels are shaking along with the steering wheel. In addition, the clock doesn't keep time and radio intermittently drops stations, scans through all of the stations or picks up static. I have a video of not being able to control the radio(on or off), unable to change the volume or shut the radio off. I was not able to use touch screen or the controls on the steering wheel in order to operate the radio. It has been brought in for service on for the shaking 3 times now, going on 4. Jeep says it's fixed the problem by replacing the steering stabilizer/dampener. Jeep knows it is happening and mentioned getting "Jeep engineering" involved and have blacked out information on paperwork we received after repairs, concerned we would see the "contact/ email address". the first service visit they could not get the shaking to happen and "reset the steering to factory settings", "that it was a little off." The second service appointment the service department "couldn't get it to happen". they had the salesperson I purchased the vehicle from take the car for a ride and compare it to how his jl drove. They asked if a worker "could take the car home and drive it a few days". I agreed.it happened to the worker and they replaced the steering stabilizer/dampener the first time(on that second visit). The third service appointment, they said the "steering stabilizer/dampener was replaced with a faulty stabilizer""that there were still faulty new ones, they were going to replace it. The following day, its violently shaking. It happens in motion, haven't noticed it with turning. I have videos of the shaking happening to the steering and the issues with the radio.

- West Chester, PA, USA

problem #17

Jan 212019

Wrangler

  • 13,000 miles
Bought my Jeep 2018 Wrangler brand new, had issued with the steering become very hard to turn was barely turning on a corner street. Literally impossible to make a right turn, all of a sudden it just became easy to turn as if nothing was wrong. Also a service shifter light and the stability controll light comes on every now and then, now the issue is the screen is displaying an anti theft screen asking for a theft code and Jeep will not turn on.

- Eagle Pass, TX, USA

problem #16

Dec 042018

Wrangler

  • 800 miles
Extreme shaking in the front end when hitting any bump in excess speeds of 50+mph

- Baltimore, MD, USA

problem #15

Dec 222018

Wrangler

  • 5,000 miles
Violent shaking in the front end when hitting any bump in excess speeds of 50+mph

- Hanover, MD, USA

problem #14

Oct 232018

Wrangler

  • 3,255 miles
On three separate occasions I have experienced what is known as the "death wobble" where the Jeep feels like it is off balance and shifting from side to side; almost like you are sliding on ice. This happens at a rate of speed of 45 mph or less. My Jeep has 5,400 miles on it and has never been modified.

- North Carolina, NC, USA

problem #13

Nov 152018

Wrangler

  • 13,000 miles
When driving in cold weather or just after the Jeep has been sitting in lark for a few hours it will allow me to steer at low speeds but after 45-60 mph it will lock on me a few times until the engine is fully warm

- Los Angeles, CA, USA

problem #12

Dec 112018

Wrangler

  • 4,600 miles
I bought this Wrangler jl model new this past summer. Since that time I have experienced 3 separate occasions where the front end shakes uncontrollably with the steering wheel shaking back and forth. This occurred once on a multiple lane road traveling approximately 45mph and once on a highway traveling approximately 70mph. I have been told by the Jeep dealer this is termed a "death wobble."

- Raleigh, NC, USA

problem #11

Dec 102018

Wrangler

  • 4,500 miles
My steering wheel shakes/vibrates rapidly multiple times daily at speeds verying from 20mph through 80mph. It happens when I hit a bump or some kind of iregular form in the road and it last from 5 seconds all the way to 35 seconds.

- Fort Benning, GA, USA

problem #10

Aug 282018

Wrangler

  • 7,000 miles
Bought Jeep jl 2018 brand new, I have noticed on at least three occasions that when driving on regular roads, streets, at speeds of 25-45 mph and coming to a complete stop, at a light, or stop sign, or stopping for a car in front of you, after taking your foot off the gas, applying the brake, just before you come to a complete stop the jl lunges forward, while you are still on the brake. Could this be something wrong with the ECM?

- North Canton, OH, USA

problem #9

Oct 152018

Wrangler

  • 15,000 miles
On 10-10-18 (15000miles) I started to experience a death wobble that was getting worse very quickly. I took it to my dealership and they had it for 31 days. They said it was a problem in one of my tires. I drove it 200 more miles and it started again. I called them back and they told me that crystler said there was no fix for it and it was still safe. As it continued to get worse, I called crystler, and they had their tech reach out to my dealership (took 3 weeks). They said they needed to install an after market stabalizer bar, which they did - and as I drove away and on to the interstate the Jeep went violently out of control and I was almost hit by 4-5 other vehicles on the interstate. I was almost killled. I drove right back to the dealership and explained as I was shaking with tears from fear. This has been almost 2 months and they are refusing to give me a loaner. My responses and lack of urgency on this is beyond legal. I am not safe in a $50K brand new vehicle. Please someone do something about this very soon, it isn't just Jeep owners, it is whomever might be driving around them on interstates and highways.

- Slinger, WI, USA

problem #8

Sep 242018

Wrangler

  • 1,500 miles
My electronic stability control service light continues to come on, even after several repairs and software updates.

- Plant City, FL, USA

problem #7

Nov 012018

Wrangler

  • 14,000 miles
Radio screen shows "display hot" very often. Entire dashboard is extremely hot to the touch. If you touch the vents, the heated vent will burn your finger. There is a burning rubber smell.

- Belchertown, MA, USA

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