10.0
really awful- Crashes / Fires:
- 1 / 7
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 11,944 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Constant stalling a any speeds dealers cannot fix problem
- Jim Thorpe, PA, USA
While starting the vehicle for the third time in two days after picking up the car following a PCM flash for a cruise control recall, I noticed the prnd lights flashing on the shiftier approximately 10 seconds after vehicle start. I subsequently received a cel and a "service shifter' message. I shut off the vehicle, let all displays go dark, and restarted; the cel went away. I proceeded to continue my drive home. About 10/15 min later, I noticed the lights flickering once again on the shifter. I once again elected to continue home as it was late at night. Approximately 2/3 miles later, I received errors on the start/stop and traction control systems. The vehicle appeared to go into a "limp mode" - I it would not shift out of 8th gear and I experienced reduced power and an inability to maintain the posted 70 mph. I decided to exit at the next off-ramp as I could maintain 65mph. While exiting, I noticed the gauge needles (speedo and tach) sweep and got airbag warnings. I heard the electric fan go 100% high (very loud) and I lost power steering. I pulled over to the side of the road and shut off the vehicle. After letting it sit for approximately 5 min, I restarted the vehicle and while the cel remained no other errors were illuminated or presented. I was less than 2 miles from a Jeep dealer and decided to try to continue there on access roads. About 1/8 mile down the road, I once again lost power steering and say various error messages like before. I pulled into a parking lot and aborted my attempts and called for a tow to the dealer less than a mile away. Posted are pictures of the errors read using an obd-2 scanner I had in the glove compartment. While I have driven cars without power steering in the past, it was rather difficult with the larger ~32" tires and I am not sure a crash could be prevented if a smaller person was driving.
- Galveston, TX, USA
Unintended acceleration: Bought a 2018 Jeep Wrangler rubicon on 14 May 2018. On 15 May 2018, I brought it to the car wash. After pulling out of the car wash onto to adjacent road, vehicle accelerated without any interaction from myself. I pressed the brakes and the vehicle continued to rev the engine as I released the brakes, the vehicle continued to accelerate. I continued to tap and them slam the brakes to bring the vehicle to a halt. On the vehicle screen, it indicated something along the lines of "electronic throttle requires service" and had the icon for the "stop-start" feature as disabled with an exclamation point. After getting the vehicle under control and out of traffic, I was able to cycle the engine by powering off. The problem did replicate. But I brought it directly to the dealership, where they diagnosed faults (but unaware of those faults.) I received poor service from gator Chrysler Jeep who said they'd look at it but it was most likely a cruise control issue (not true as the vehicle started under 20 mph and tapping the brakes did not stop the acceleration.) vehicle is currently being examined at boniface-hiers Jeep.
- Satellite Beach, FL, USA
As I was exiting the highway I noticed that flames were coming out of the Jeep. I merged two lanes over to try to turn on a side street and lost control of the steering. I put the Jeep in park, turned it off, and exited the vehicle. We ran up a near by hill, turned around and the entire Jeep was engulfed with flames. It burned for an hour. It is a complete loss.
- Fort Worth, TX, USA
- Richmond, OH, USA