10.0
really awful- Crashes / Fires:
- 9 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 7,022 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2018 Jeep Wrangler. Consumer stated that while driving the vehicle began shaking, vibrating and rattling. The consumer stated the service technician advised the steering dampner failed and needed to replaced. The technician also stated, there was a recall pertaining to the failure but, the vehicle's model was not included in the recall. The vehicle was out of warranty. The consumer stated after the vehicle was repaired the dash and gauges' lights were bouncing and flickering. The wiring had been damaged and the dealer would not assume responsibility.
- Atlanta, GA, USA
Vehicles has excessive play in the steering wheel which makes staying/driving in the lane difficult on highways and incredibly difficult on side roads. Dealer has replaced the steering gearbox and now says it drives as it sohuld. Taken vehicle to other shops and was told that while moving the steering wheel back and forth the drag link moves immediatly but the tie rod does not which contributes to the excessive play felt in the steering wheel. Also the gearbox moves away from the vehicle frame which exasperates the problem even more.
- Bealeton, VA, USA
Steering wheel shake above 50 mph and death wobble making a hazard condition
- Stroudsburg, PA, USA
Steering wheel began shaking uncontrollably after hitting small bump on highway going 70 mph. Weather was below freezing. Had to pull over to shoulder and slow down in order to stop the shaking.
- Bloomfield Hills, MI, USA
When temps near freezing and the vehicle is cold when driving around 55 and rounding a curve the steering will lock up just after 10 degree of wheel movement. The power steering locks up like you hit a maximum limit and then releases.. happens about 2 to 3 times then goes away for the rest of your drive. Does not happen when warm. It has happened ever since the day I bought it.
- Battle Creek, MI, USA
Steering wheel stiffens when taking curves in highway and requires excessive force to unlock before hitting something'this has been happened frequently and requires more force each time.
- Providence, RI, USA
The Jeep starts to shake while driving and it is hard to hold onto steering wheel. Feels like you have no control. The mileage odometer goes from 999,999 back to correct one. It is a brand new 2018. Can't get the steering part because it is on back order. We didn't even get a notice about recall. I am so blessed my daughter has not been in an accident going to and from college
- Starkville, MS, USA
The steering wheel locks up while driving. This especially happens in cold weather. The steering wheel is either difficult to turn / slow to respond to turning, or, on one occasion (Feb 7, 2021), it locked up completely while driving on the highway. I was trying to follow a curve in the road and the vehicle did not respond. I had to stop the car to get the wheel to unlock. This issue has been going on for the last month, and culminated in the very alarming episode on Feb 7. after googling this issue, I'm aware that it is a very common problem in Jeep Wrangler (like mine) purchased in late 2017 through early 2018. I purchased my Jeep in Feb, 2018. I've notified Chrysler and my dealership. My dealership informs me that it is likely the gearbox, but they are on a 3 week back order. I'm afraid to drive my vehicle, but am taking it to my dealership tomorrow (Feb 9) to be diagnosed, and hope to arrive there safely.
- Highland Park, IL, USA
While pulling out of a gas station in a right hand turn to enter a highway, the steering wheel locked in place in the right turn and I was unable to turn back to the left and continued in the right hand turn into the barricades. It was physically locked.
- Franklin Lakes, NJ, USA
Lose of stable steering when road irregularity is pasted over at any speed above 50 mph. Having to completely stop vehicle to recover steering.
- Mcdonald, PA, USA
For some reason when driving over 60mph and under 40 degrees outside, the steering wheel sticks or becomes very stiff when attempting to turning right during a curve in the road or when changing lanes. The danger is that it will then suddenly un-stick and cause the vehicle to swerve to the right. The first time it happened was in 2018. There was a dealer software programing update that was performed however each winter when the temperature drops below 40 the issue still occurs.
- Valencia, CA, USA
2018 Jeep only has 25,000 miles and vibrates violently when you hit a bump driving over 50 - 60 mph. Hard to control. This happens on the highway and on streets where speed permits.
- Phoenix, AZ, USA
Jeep Wrangler jl unlimited sport S with death wobble had steering stabilizer added under recall to fix the issue. After 30000 miles the death wobble has returned under 45 degrees Fahrenheit after hitting a pothole, train tracks, or other object.
- Griffin, GA, USA
My Jeep steering is locking when I turn left or slightly take a left curve on the highway, almost cause me to crash on a bridge, steering looks and all of a sudden it comes back when you turn harder, took it to the dealer today and they 'couldn't make it do that' of course around the parking lot for 5 minutes isn't going to do it, now they want me to pay a diagnostic and drive back home,
- Berwyn, IL, USA
The power steering will lock up at highway speeds usually over 30 mph and will come back on when the speed goes below 30mph. This is a major safety issue as it is very difficult to turn when the power steering goes out. Also, when it randomly comes back on the vehicle will overcorrect due to the power steering coming back on. I have taken it in to two dealerships and they have yet to fix this issue.
- New Port Richey, FL, USA
Death wobble occurs at speeds around 60 mph, triggered by small bumps on the road. Extreme shaking occurs on the steering of the vehicle. The wobbling, when it is triggered, continues even if the road is smooth after the bumps. The wobbling is not a vertical vibration from the road, it is a left-right vibration on the steering, which then causes violent shaking of the whole vehicle. This happens in highways at regular cruising speeds 60 mph on straight road segments, typically after going through a small patch of irregular (little bumpy) road, like a bridge or an overpass on the highway. I have had about 5 visits to the dealer in Jeep-Chrysler of morgantown, wv and they claim that since they cannot replicate the condition, there is nothing they can do. But this is a recurring problem since the car was new.
- Morgantown, WV, USA
Front end wobble occurs at highway speeds (55-65)mph during lane changes or hitting bumps in the road. This gives a feeling of steering will cause keep to go out of control. Severe braking is only remedy right now. It can cause accident at highway speeds
- East Meadow, NY, USA
The contact owns a 2018 Jeep Wrangler. The contact stated that while traveling at various high speeds, the vehicle wobbled uncontrollably without warning after going over a bump in the roadway. The contact took the vehicle to glendale Dodge Chrysler Jeep (900 S brand blvd, glendale, ca 91204) where it was acknowledged that the dealer was familiar with the death wobble failure. The contact was referred to the manufacturer for assistance. The manufacturer also stated that the failure was familiar and that engineers were working on a remedy to replace the power steering gear box. The vehicle was not repaired. The failure mileage was approximately 18,000.
- Beverly Hills, CA, USA
Vehicle looses steering control when encountering small bumps at medium speeds. Vehicle has been "fixed" by authorized dealership under fca warranty, and critical safety defect continues. Driver loses ability to control and steer the vehicle when this happens
- Colorado Springs, CO, USA
- Grand Rapids, MI, USA