10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
7,022 miles

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« Read the previous 20 complaints

problem #761

Oct 072019

Wrangler

  • 4,186 miles
I have a 2018 Jeep Wrangler jlu sahara with 4,186 miles on it. I am experiencing very loose steering on my vehicle. The steering wheel has a dead spot of about 2 inches in either direction from center.this becomes increasingly noticeable as speed increases and once at highway speeds is extremely unstable. As to get the vehicle to respond / make even minor steering adjustment as you drive, takes a substantial movement of the steering wheel. This leads to the vehicle swerving all over the road and is is really hard to control. It is truly not safe, especially higher speeds. After I purchases the vehicle and experienced my issue, I have come to learn that is it a very well known wide spread problem that is going unaddressed by fca (Fiat Chrysler automobiles) and is being even more ignored by the service departments of most of their dealerships (very frustrating to be told there is no issues when everyone knows that there is). This topic is all over internet forums, on line article and on line videos outlining the same experience and outraged because no one is acknowledging this dangerous issue.

- Cicero, IN, USA

problem #760

Dec 192019

Wrangler

  • 12,350 miles
I recently had a local Jeep dealer install a mopar factory 2" lift kit on my 2018 Jeep Wrangler rubicon a few weeks ago. Since the 2" lift was installed, when the Jeep hits a highway break, bump/pothole, anywhere between 30mph up to normal highway speeds, I get the "death wobble" in the steering wheel and the vehicle shakes violently. This Jeep still has the factory original tires and rims installed, and has no other add-ons to the vehicle. I have to slow the vehicle down to 25 mph for the death wobble to stop. I traveled 35 miles a few days ago on a state highway at speeds between 40-65 mph, in 32 degree temps, and the vehicle went into a "death wobble" (7) times, five of which I have on video for the upcoming lawsuits. It appears more vulnerable to a death wobble if the front drivers wheel hits a bump or pothole first. Additionally it appears to enter into a death wobble more easily if you are on a curve in a left hand directional turn. All known recalls have been performed to this vehicle that I know of, to include the updated work and inspection to the steering stabilizer dampener/shock. Someone is going to die from this issue if it is not fixed if they haven't already, either the driver of the Jeep, or a unwitting party in oncoming traffic, especially if this happens on an ice covered road! I have videos of the death wobble, but no photos, which are all that are allowed for posting on this website for this complaint. I would be happy to share the videos with NHTSA investigators if they wish to contact me.

- Leavenworth, WA, USA

problem #759

Dec 232019

Wrangler

  • 5,000 miles
I'm driving on the highway about 70 and I hit a bump and my car starts shaking violently! I have cars next to me and behind me, and I move over to the slower lane and slow down to about 40 for the shaking to stop.

- Suisun City, CA, USA

problem #758

Nov 262019

Wrangler

  • 11,500 miles
Excessive shaking in steering wheel upon hitting slight road bumps (crack/pebble) not significant bumps occurring at speeds as low as 30mph occurs more frequently at highway speeds issue is more common if steering wheel is turned slightly to left shaking is excessive and vehicle control is lost at higher speeds. Only way to resolve is to slow abruptly to less than 40 mph. Vehicle has already undergone fcj recall fix of enhanced steering damper/stabilizer but issue is not resolved vehicle safety concern for this vehicle and any other vehicle near it when issue occurs issue has happened several times with as few as 3500 miles on the vehicle

- Decatur, IL, USA

problem #757

May 312018

Wrangler

  • 12 miles
While driving the posted speed limits, on any street, I am constantly fighting with the steering wheel jerks out of my hands, even though I had several professionals look at my tires, wheels, suspension components, tie rods, stabilizer bar, steering dampener, ball joints, etc. My Jeep has this massive death wabble, where I constantly have to fight the steering wheel! on 15+ different times (it does not matter if I am driving on a hwy 70mph, secondary St's 40mph, 5-lane St's at 50mph, or while driving in a subdivision at 25mph), just trying to turn my Jeep becomes a huge challenge, even on a good day! I believe that my electric power steering is also defective too, the steering wheel violently jerks me into oncoming traffic, & into others lanes without any warnings! I finally contacted 'synergy manufacturing' who told me that all of the steering components on the jl's are nothing but cheap garbage, that all needs to be replaced! they have a replacement kit, which fixes the problems, for less than $1,200! which sounds like a bargain, if it means that my family remains safe, compared to being killed in yet another fca death trap! also, one's fire retardant blanket (under the hood), is falling apart! I only have 1,800 original miles on it, its never even been off road yet! I've gone to 7 different Jeep dealers, & nobody has any new replacement parts, & all of their customers need to get in line before they shall even look at my Jeep! I would expect a flawless running & driving Jeep jl Wrangler unlimited rubicon, after spending well over $60,000!!! can you please help me? all one has to do, is search any of the Jeep jl forums, search youtube, e.g., & one shall see thousands of exactly the same complaints! never again fca, you lost me as a customer, its a miracle that my family & I aren't dead!!!

- Rochester Hills, MI, USA

problem #756

Dec 232019

Wrangler

  • 35,000 miles
Had a recall on the steering damper. Had the recall serviced a week ago. Going 60mph on highway and hit uneven road surface the steering shimmies excessively almost causing a crash. Had to pull off the road in order to get it to stop. This was after the recall was supposedly fixed.

- Batavia, OH, USA

problem #755

Dec 192019

Wrangler

  • miles
There is a large dead spot in the steering of my jl Wrangler. It is getting progressively worse. The vehicle takes a lot of effort to stay in in a straight line, particularly at highway speeds. The dealer initially said nothing was wrong. A different dealer said they feel it but do not know what is causing it.

- Tollhouse, CA, USA

problem #754

Dec 192019

Wrangler

  • 23,000 miles
My local Jeep dealer performed a recall service for faulty steering even though I had not experienced any problem that has been reported by others. Now, after the service was performed, I am experiencing the wobbly steering problem at both high speeds (65-70mph) as well as at lower speeds (30-35mph) when I go over road bumps or potholes. This has happened 4 times already in the last 2 days since I got my vehicle serviced! how ironic that the problem started after the recall service was performed!!! back to the dealership again...

- Oakland, CA, USA

problem #753

Dec 182019

Wrangler

  • 39,000 miles
I was driving on highway about 65mph, the highway was curving to left on ramp but I could not turn my steeringwheel because it was too stiff. I did not do any suspension upgrades for this car. It was more than stiff. It was definently not normal I almost could not turn. Thought I was going to crash into wall. I felt like if this happens again it might cause a life threatning accident.

- Severn, MD, USA

problem #752

Dec 042019

Wrangler

  • 26,500 miles
Twice now the steering wheel has locked up on my Jeep and made it hard to steer. Both times Jeep was driving and than turning and whilst turning steering locked up and it became difficult to turn.

- Bensenville, IL, USA

problem #751

Nov 212019

Wrangler

  • 9,000 miles
Violent shaking at highway speeds. First time it happened was maybe a month after I picked up the vehicle but since I barely drive highway it didn't happen again until recently on a trip to pa. Had to stop the vehicle for the shake to stop. Vehicle is somewhat controllable but extremely unsafe depending on condition of highway and if at night. Since the November issue it has happened a few times since and will be in service on 12/23 for a recall I was never made of aware of.

- Randolph, NJ, USA

problem #750

Nov 212019

Wrangler

  • 10,000 miles
When traveling at high speeds (70+) on the freeway, if you hit a bump or hole my steering wheel will violently shake for about 10 seconds. I have had my car for about 13 months and have only noticed it over the last few months (when it has been colder temperatures, as I live in Michigan).

- Redford, MI, USA

problem #749

Dec 132019

Wrangler

  • 23,000 miles
I was driving on the highway at 64/65 miles an hour, no weather at all, I hit a bridge strapping bump, and the Jeep was almost out of control! death wobble definitely occured just a vehicle was passing me! I gripped the wheel as it shook almost uncontrollably! I slowed down to about 30 and it stopped. The Jeep was vibrating out of contol!! this has happened 4 times already! it is terrifying!! fix the death wobble nobody wants to die!!!

- Pittsfield, ME, USA

problem #748

Jul 112019

Wrangler 4-cyl

  • 50 miles
Heavy amount of rust throughout the bottom of the vehicle. Rust is located on frame welds, suspension connection brackets, and axel components. Photos were taken 10 days after purchasing from the dealership. I took the Jeep back and asked them to make sure everything was safe. The dealership looked at me like I was crazy and said yep that is normal to have rust. I asked it is normal to have this much rust on a brand new car. That is crazy. The steering jerks to the right and left constantly and you are always having to fight it to stay in a straight line. I have read from other report that this has become a common problem for this model year. I hope this issue will be resolved. I bought my car on 06/29/2019. The photos that are attached for your review were taken on 07/11/2019 thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rohnert Park, CA, USA

problem #747

Oct 132018

Wrangler

  • 6,700 miles
I have had the steering dampener replaced 3 times, and the fix has not corrected the shimmy in the steering on the highway. This is very dangerous when it happens, as I have to slow down completely on the interstate.

- Fort Wayne, IN, USA

problem #746

Nov 012019

Wrangler

  • 15,000 miles
Steering locked up while driving. Issue happened twice and the dealer stated they fixed it. Issue still persists

- Las Vegas, NV, USA

problem #745

Dec 122019

Wrangler

  • 26,512 miles
I was driving in the back roads at 30 mph and encountered a curve on the road. I turned my steering wheel lightly to the right and my Jeep would not go in the direction I needed it to. The steering locked up. I had it lock up many times this morning when I turned left or right. The temperature this morning was 35 degrees F. this is a cause for concern as our lives and those of others is at risk. A serious safety concern. This is the second issue I've had with this Jeep. I had the steering dampner changed because it was violently vibrating at high speeds on the highway. This jl model is junk.

- Dallas, GA, USA

problem #744

May 062018

Wrangler 6-cyl

  • 300 miles
My 2018 Jeep Wrangler has experienced power steering failure primarily during highway driving and more often in cold weather.you become aware of the failure after entering the highway and attempt a slight correction right or left and realize there is no power assist. You apply more pressure then realize it is going to take a lot more effort to make the car move in the direction desired, the initial thought is the car is not going to turn but with more pressure it finally moves.this may continue for a few seconds or can come and go for miles.I cannot make the car do it at will so I've made no effort to have the car repaired. I also have followed forums on line describing steering problems but as of yet, it appears there is no dealer repair offered. The car has been in service since 5/5/2018.the problem has persisted since shortly after delivery.I am currently just past 40K miles in this time period.out of factory warranty but I did purchase a 100K mile warranty at time of sale.I keep thinking this problem is going to become a recall along with excessive steering play, (wandering),and the ever famous "death wobble" of which this vehicle has all three.so far that hasn't happened. Regardless of being termed safety issues my experience is that they are most certainly safety issues.thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Topeka, KS, USA

problem #743

Nov 282019

Wrangler

  • 10,558 miles
This happened twice on the same day. Vehicle was in motion at approximately 60 miles per hour entering highway when a bump was hit front end started to shake and shimmy all the way through the steering wheel. Almost had to completely stop the vehicle to get the shaking to stop. This is called the Jeep death wobble. I had received a recall from Fiat Chrysler of America several months earlier to have my vehicle steering stabilizer replace. After a lot of research on this particular problem I think the vehicle manufacturer should be held liable for all front end damage done for the life of the vehicle in relation to this problem in engineering. I have seen many places where they say this problem will ruin your ball joints and your other linkages in your front end. They should inform the consumer of this problem at time of purchase.

- Xenia, OH, USA

problem #742

Dec 092019

Wrangler

  • 18,000 miles
Took vehicle in with 'wheel wobble' at 7728 miles and dealer replaced steering damper. After driving 300 miles took back to dealer with same issue. They stated that they could not duplicate and returned the vehicle. I then took to an aftermarket dual steering stabilizer that hid the problem for another 8ooo miles. Upon taking back to dealer with now 18000 miles - there is an additional steering stabilizer that factory recommends. Dealer will not take aftermarket off and install recommended factory replacement. Where is protection for consumer the vehicle was purchased for a teenage driver and it is not safe...

- Prince George, VA, USA

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