10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
7,022 miles

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« Read the previous 20 complaints

problem #521

Feb 012018

Wrangler

  • 12,000 miles
I purchased vehicle in Feb 2018. Within the first week or two started having problems. A coworker purchased a 2018 Jeep Cherokee. She returned it in two months because it would not start. Another coworker's girlfriend purchased a 2018 rubicon with engine light problems, starting issues, and radio not working. My vehicle history: Rear defroster sensor on back window does not stay secured. 4th return to dealer. Second window to be replaced. Panel light for rear window defroster continues to light, but sensor is not connected. Have been on wait list since March 2019 for new window to arrive. It appears the sensor cord is too short to reach window when raising. Death wobble has happened 3X while in motion on highway and has been at the dealership 3X for this issue. Vehicle does not correct itself while driving and it feels like the vehicle is coming apart. Had to continue driving on the highway, slowing down did not correct the problem, until I reached a safe place to pull over. Once coming to a complete stop, it corrected itself. The Jeep looses total control and I am afraid something may come apart causing injury or death. Freedom tops had rattle inside of them with huge wind noise when in motion. Problem corrected when dealership switched out freedom tops. Now the freedom top is too big for freedom bag. The bag appears to be coming apart when zipped. Drove to store and got out of the vehicle. Tried to remote lock the vehicle, which failed. Tried to start Jeep, it would not start. Followed instructions on panel to use key by placing close to remote start button. After a second try it started. Radio playing two stations at one time. Back camera would not work. Key fob replaced as it was falling apart. Armrest replaced, would not connect when enclosed in holder. All began in 2/2018. Date I am about to enter below is for the wobble.

- Durham, NC, USA

problem #520

Apr 022019

Wrangler

  • 7,538 miles
This is regarding what's known in the Jeep community as the 'death wobble.' I bought my car brand new in September of 2018, and I've experienced the death wobble. I'll be on the freeway, driving 65+ mph, all of the sudden hit a bump or rumble in the road and then lose control of my steering. The Jeep starts vibrating (wobbling) uncontrollably. The only way to stop this is by slowing down enough to come to a stop, which can prove difficult and dangerous on the freeway. This is something I feel should be fixed. My car has never been in an accident, has all new parts since I bought it brand new and shouldn't have this problem.

- Smyrna, GA, USA

problem #519

Apr 022019

Wrangler

  • 5,200 miles
At 3800 miles my vehicle experienced violent steering wheel vibration. The dealership replaced the steering damper. Within weeks it started to occur again. I opened a case with Chrysler and the dealership and it appears the fix is replacing it with another aftermarket steering damper that isn't available till July. The frequency and severity of the wobble is increasing. This morning on a 20 minute commute it occurred twice. Once at 70mph and then once at 58mph exiting the highway. Turning the wheel to get of the exit was difficult and the vibration continued until I got the car down to 30mph. I call Chrysler again telling them I'm actually scared now to drive my vehicle on the highway and at this rate am risk for an accident and can't wait till July for repair.

- Syracuse, NY, USA

problem #518

Sep 142018

Wrangler

  • miles
I purchased on September 14, 2018 that has what is called the "death wobble". it only occurs when driving over 60 miles an hour. It is caused by a faulty steering damper. I brought it in for the first time in December 4, 2018 when I could not gain control of the car and almost wrecked. It was the 6 time it had happened. The car was seized immediately, it was a safety issue. I was told to clean the car out and they couldn't tell me when I would have it returned. I also was having them check the brakes as they had been squeaking. I did not receive the car back until January 8 2019. At that time, I was told it was fine. The brakes continued to squeak and when it snowed, I found out the defroster was not in working order. I was told the defroster part was on back order (still not fixed and its April 1, 2019) and they grinded the pads or rotors due to a glaze on them. The brakes were soft and still squeaking. On February 20 they said they would order new brakes. March 1, brakes locked up and I almost wrecked. I pumped them and they worked after that. I immediately drove the car there and left it. The brakes were replaced, and I picked the car up on the March 7, 2019. March 16, 2019 I was going over the bridge at 65 miles an hour and the "death wobble" started again. I asked my husband to drive it and it did it to him as well at about 65 miles an hour as he went over a bump. We left town on Sunday March 17 and did not return until the 22. On March 23, 2019 we brought the car in. The technician confirmed it was the steering wheel damper was faulty again. To this day I still do not have the car and have been told that they have a "new" part. This will be the 3rd time. Ddocuments, do not show every time I was in there nor what was really happening. It said my brakes were soft and didn't mention that they locked up and seized to work.

- Saint Peters, MO, USA

problem #517

Apr 022019

Wrangler

  • 12,000 miles
At highway speeds if I hit a bump I get what those in the Jeep community call a death wobble. I have to reduce my speed to a dangerously slow speed, especially during busy morning and afternoon commutes. I have had the stabilizer replaced twice, the 3rd time I went in the service group said they couldn't replicated so they can't do anything any car that has something called a death wobble should not be on the road. Its absolutely rediculous that this is a thing. I am in a 9 month old car, 12K miles, this should not be happening today was the last straw - car driving next to me on highway, as I was dealing with the problem opened his window and yelled that my tire was shaking. This needs to be addressed

- Red Bank, NJ, USA

problem #516

Aug 062018

Wrangler

  • 5,000 miles
At speeds of 60 miles per hour and greater, when vehicle hits a bump in the road the entire front end violently vibrates causing loss of steering control. Very difficult to steer however resolves itself after hitting another bump, slowing down or after a minute or so. This occurs on high way driving and it is very difficulty to slow down. First noticed early August 2018 and still persists today. Been to dealer twice and they found nothing the first time second time they say it is a steering damper that has air bubbles in it. They have not corrected the problem and it is getting worse..

- Allentown, PA, USA

problem #515

Feb 052019

Wrangler

  • 21,000 miles
When driving at highway speed hit bump my truck shakes violently that I have to slam breaks just to get trunk under control this is known in the Jeep forums as the death shake the steering wheel shake along with entire truck.I have had my Wrangler serviced twice already and they put in steering damper in the first time and 1 month later it was doing it again then I brought it back and they replaced it again the damper was bad from factory not even a week later its doing it again,

- Yorktown Heights, NY, USA

problem #514

Mar 232019

Wrangler

  • 14,000 miles
Bought Jeep Wrangler jl new June 2018. Beginning end of December 2018, noticed significant shimmy in the steering wheel at freeway speeds after hitting a small bump. Had to slow down to 40 mph to stop the shimmy. Have brought the vehicle in three times to the dealership. Replaced the steering stabilizer. This has not helped the problem. Jeep continues to have significant wobble after hitting bumps at freeway speeds.

- Holland, MI, USA

problem #513

Dec 272018

Wrangler

  • 7,500 miles
Steering locks up when traveling at speeds above 60 mph. I am unable to turn and have almost been forced off the road on multiple occasions when the highway curves, and I cannot turn to meet it. Steering abilities return when I let up off the accelerator and speed drops back under 50mph. Issue is intermittent most of the time, but is completely consistent when temperatures drop below 40 degrees.

- Bella Vista, AR, USA

problem #512

Mar 292019

Wrangler

  • 7,000 miles
I have a 2018 Jeep Wrangler sport unlimited with 7,000 miles. I have been experiencing a violent shaking when hitting a slight bump in a road traveling anywhere from 45-70 mph. The violent shaking has been so bad that I have had to pull over several times on the highway. I have taken the vehicle to the dealer 5 times for the issue. Repairs were made and eventually the steering dampner was replaced. My dealer is now in the process of ordering an aftermarket part to replace the original but that piece is on backorder for several weeks. The violent shaking continues and I feel that it is getting worse and is a safety concern in my opinion as this continues to happen on the highway while traveling the speed limit at 60+ mph. I honestly do not feel safe traveling with my young children and don't feel comfortable with the process my dealership is taking or that the "fix" they have planned will work.

- Delmar, NY, USA

problem #511

Mar 212019

Wrangler

  • 7,500 miles
If I run over a bridge expansion joint or bump in the road at highway speeds the front suspension will start shaking and my steering wheel will feel completely loose. Sometimes it corrects itself and other times it is such a violent shake you have to reduce your speed down to 40 mph or less until it stops. One incident was when I was exiting the highway and as I was merging in I hit a couple of bumps in the road. It started to shake so violently that I thought I was going to loose control. Thankfully I was only doing 35 to 40 mph. It was so bad the person beside me slammed on their brakes. I had to slow down to 15 mph before it stopped. Then it was like nothing ever happened.

- Yorkville, IL, USA

problem #510

Feb 122019

Wrangler

  • 9,800 miles
I have brought my vehicle to the dealership two times for the death wobble. On highways, going 55+ if my car hits an uneven surface or bump, the car shakes uncontrollably until I reduce my speed. It doesn't happen every time, but noticed its when my foot is still on the gas upon hitting these bumps. Horrifying - especially driving with children. People driving next to me could see the car doing this at one point

- Medford, MA, USA

problem #509

Mar 222019

Wrangler

  • 11,000 miles
I have brought my vehicle to the dealership two times for the death wobble. On highways, going 55+ if my car hits an uneven surface or bump, the car shakes uncontrollably until I reduce my speed. It doesn't happen every time, but noticed its when my foot is still on the gas upon hitting these bumps. Horrifying - especially driving with children. People driving next to me could see the car doing this at one point

- Medford, MA, USA

problem #508

Mar 122019

Wrangler

  • 10,000 miles
Violent shaking of the entire vehicle when hitting a bump at highway speed (72mph) shaking is so violent that holding onto the steering wheel is near impossible. To correct the issue the vehicle brakes must be applied with force to slow the vehicle by 30mph or more within seconds, risking a rear end collision at highway speed. This vehicle has no modifications, all parts and accessories are factory installed and maintained. Dealership has replaced the steering dampener with issue continuing. This issue has been occurring off and on since approximately 10K miles of use.

- Gainesville, VA, USA

problem #507

Feb 052019

Wrangler

  • 10,200 miles
If I run over a bridge expansion joint or bump in the road 50-75 miles per hour the front suspension will start shaking and grow to a violent shake if you dont reduce speed to 40 or less. 1 incident I was on highway and it started to shake violently so I had to break heavily and struggled to maintain control while pulling off to the shoulder of the road. I had a hard time keeping from running into the wire barrier.

- Battle Creek, MI, USA

problem #506

Mar 242019

Wrangler

  • 6,500 miles
When driving on the highway it is almost impossible to keep the Jeep in the lane. Also when going over a bump the front end wobbles? we had a terrible time two day's ago as it was windy. The Jeep would be pushed left and than right as the wind blew. It was scary. You are constantly correcting and must keep your eyes on the road 100 % of the time I was trying to maintain 70 mph

- Chester, NH, USA

problem #505

Mar 232019

Wrangler

  • 3,200 miles
!!! car currently @ dealership for 5th time for same issue !!! when driving @ hwy speeds and hit a bump divot or pothole the entire Jeep violently vibrates shakes and sways from front to back. After the latest "fix" now it still vibrates shakes sways and now bounces the vehicle into another lane my family & I nearly hit another vehicle on the hwy on Saturday 3/23/19. We have had the vehicle into dealership 4 times since January 2019 for them to fix this issue and fca/dealership have no idea how to remedy this issue. After this last incident on 3/23/19 I don't want my family or myself in this Jeep. I was very scary on 3/23/19 being bounced into another lane with other cars right behind and along side of me. It was a white knuckle driving experience I don't want to happen again. Its dangerous unsafe alarming & threatening to all drivers!

- Lithopolis, OH, USA

problem #504

Mar 202019

Wrangler

  • 3,000 miles
Jeep Wrangler shakes uncontrollably after hitting a bump at highway speeds. Need to slow down precipitously to get it to stop shaking. For instance have to slow from 65-70 to 35. Usually does it 2-3 times every time I'm on 4 lane highway. Had local mechanic look into it. Have not had it to dealer yet.

- Edmeston, NY, USA

problem #503

Mar 202019

Wrangler

  • 25,000 miles
While driving on the interstate around 65 to 70 mph, crossing over bridges or overpasses my steering wheel shakes uncontrollably until I slow down to about 15 mph. This has happened dozens of times the last time I almost sideswiped a tractor trailer. I've taken it to the dealership twice now and the uploaded a program that didnt do anything. I was told no recall yet but others are posting same issues in forums.

- Glen Easton, WV, USA

problem #502

Feb 222019

Wrangler

  • 2,000 miles
Hit pothole on interstate traveling 65 mph and experienced severe motion in the steering and suspension to the point of almost losing control of vehicle. After looking at videos online related to this the experience is being referred to as the "death wobble" found on Jeep forum. This is a stock Jeep not modified in any way in terms of larger tires or lifted suspension. The problem spontaneously resolved when I slowed to around 40 mph. I was not turning or changing lanes at the time it happened.

- Parkersburg, IA, USA

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