Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Date Published
DEC 03, 2020
NHTSA TSB #
10187676
TSB Document
Summary
Improved Steering Feel This bulletin involves replacing the steering gear and updating the Electric Hydraulic Power Steering (EHPS) software, checking sales codes and performing vehicle reconfig, if required.Review and perform all steps necessary to complete the Repair Procedure. If any steps are missed this may lead to undesired handling characteristics. The customer may describe one or more of the following:Steering wander. Vehicle has a lead/pull to the right or left.The lead/pull will be more noticeable in hot ambient temperatures. Steering feels like it has excessive play.This Technical Service Bulletin (TSB) repair will NOT correct a sustained steering shake, shimmy or vibration. Video aid has been developed for this issue. Refer to the detailed service procedures available in DealerConnect>Service Library under: Service Info>19 - Steering / Linkage / Damper, Steering /Removal and Installation.