7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,292 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Steering is weird it randomly jerks to the right and left, I have taken it in multiple times and they can't seem anything wrong with it but it can't be safe that my Jeep jerks and veers while driving
- Spring Lake, NC, USA
As I drove off the lot I noticed the instrument panel had a distortion on it. Dealership was unable to fix (after a software upgrade). More concerning is the car shakes violently when hitting a bump in the road. I took it in 3 times without resolution. Always on the highway, at first at high speeds, now even going below the speed limit. Sometimes it resolves on it's own, but lately I have to slow down or stop to make the shaking stop. (which is very dangerous when driving on a 65mph highway), the steering wheel shakes left to right and is very loose during these times. I feel very unsafe and it feels like the wheels are going to fall off. This is a brand new vehicle. It happened 5 times on a 15 mile trip to work this morning and has been happening since I bought the car in late February 2019.
- Pitman, NJ, USA
I was going around 65 mph on the freeway and I hit a pothole, my Jeep started to "death wobble". it stated to violently shake and vibrate almost pulling the steering wheel out of my hand. I slowed down to under 45 mph and it stopped. The violent shaking lasted for about 6-10 seconds. I just purchased the Jeep 2 days ago. It is completely stock with the factory tires and the pressure in them was fine. It was also not cold, the high at the time was 97 degrees.
- Mesa, AZ, USA
I just experienced the death wobble on a highway in columbus Ohio. I was driving around 65 and hit a small bump and the car started shaking violently. It did not stop after about 60 seconds so I pulled over to the berm. It scared me to death. I felt like I had no control. I started back up and made it safely to my destination. I plan to call local dealer since I am away from where I purchased it originally.
- St Petersburg, FL, USA
Steering issues caused by weak steering components and poor suspension geometry. Death wobble and jumpy, loose, wandering steering from factory. Brought into dealer may for updated oem trackbar with stiffer bushing update and updated steering stabilizer. This has tightened steering somewhat and reduced the amplitude of death wobble but has not eliminated it. Jeep still wanders and jumps onto adjacent lanes when hitting expansion joint on freeway. Dealer service manager refuses to consider alternative fixes that have been shown to have positive results for others. Wind noise from a pillar and freedom top. Dealer noted but failed to fix inadequate defroster channeling results in the defroster only clearing the center of windshield. Driver cannot see out of wi shield. Design flaw since this is on all 2018 and 2019 jl. Dealer refuses to fix fragile windshield glass. Service manager ager refuses to consider this an issue eve. Though 1000S have lost their windshield and have broken numerous ones in short about ts of time too short lower control armcountry ol arms in not enough caster and lack of a caster adjustment results in poor steering. All above items occur when Jeep is in motion and represents ts a hazard on the road.
- Windsor, CO, USA
Wandering loose dead steering, brand new vehicle with only 176 miles. The vehicle wanders as you drive down the road, trying to stay in a straight line requires much vigilance and attention, if you look down to adjust your temperature or adjust the radio, the vehicle will veer towards another lane of traffic even though you've made no steering input changes, then you need to move the steering wheel 1.5 to 2 inches to start to get steering input to correct the vehicle from the other lane and back into yours. It should be more responsive. The vehicle requires excessive steering and veers on it own. Also when driving at highway speeds and you encounter a bump or pothole, the vehicles front end will shake wobble as if you've lost control for one to two seconds, I would hate to encounter this going around a turn at a freeway speed. This brand new vehicle in the year 2019 should not operate this way, it is unsafe for those inside the vehicle and possible others when it veers on its own.
- Kaysville, UT, USA
After about 2700 miles on the odometer our stock Jeep Wrangler unlimited rubicon with no aftermarket parts started to have very poor steering, and was hard to keep in our lane. It also started to have the steering wheel shake back and forth fast when hitting an expansion join in the road or a bridge. The Jeep is now difficult to keep in our lane, and is very difficult to drive on narrow, windy or roads with construction. We were almost in multiple accidents once this started on a road trip. This issue gets worse and worse with speed. You can grab the tie rods ends and track bar and other steering components and they all now have like 1/8 in of play at each end. You can easily shake them up and down / back and forth. This was not an issue for the first 2500 or so miles. This is a very dangerous situation as at times you have to slow down very fast due to the steering wheel shaking. Also, it veers from side to side due to the loose steering where you can move the steering wheel over 1 1/2 inches without the tires moving at all. I have videos of all these issues occurring, and you can also see the steering components moving when the steering wheel is turned before the play is out and the wheels move. We are now scared to drive our vehicle due to our safety and the safety of others on the road.
- Chandler, AZ, USA
Stealing unstable wobble on highway speeds. Danger due to need to rapidly slow down in traffic to correct situation.
- Sun Lakes, AZ, USA
In December, on two different occasions, I experienced what I have come to find out is known as the 'death wobble' in my new Wrangler jl. After going over a series of small bumps on a highway at 65-70mph, my Jeep went into a violent shaking episode. I actually thought one of the wheels was coming off. The dealership said that this could be repaired by replacing the stabilizer bar with a heavier duty one. They did the repair. On Friday of last week, I had 6 episodes of the death wobble in one day. The dealer is taking my Jeep back in tomorrow to look at it again. This might be the scariest thing I have experienced in my 30+ years of driving.
- Rochester, NY, USA
Vehicle has been at dealer since October with what I have found by research to be called a "death wobble" the vehicle shakes uncontrollable around corner and over bumps and cannot be driven. I have contacted Jeep customer service several times per week since this has started with zero resolution. I attached service records of what they have tried to fix and hasnt worked. I need help.
- Lake Ariel, PA, USA
- Londonderry, NH, USA