10.0

really awful
Crashes / Fires:
1 / 6
Injuries / Deaths:
1 / 0
Average Mileage:
8,600 miles

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« Read the previous 20 complaints

problem #7

Nov 012020

Wrangler

  • 131 miles
I purchased this vehicle on 30 October 2020. I drove for 38 miles total. On November 1st at approximately 02|:30 a.M. the vehicle caught after being parked for more than 15 hours. Total mileage on the vehicle 131 miles.

- Dunkirk, MD, USA

problem #6

Oct 142020

Wrangler

  • 480 miles
Had it for less than 2 weeks (was brand new, purchased with only 43 miles) and decided to take it on a fall road trip. Halfway through our road trip (about 100 miles in) engine started 'jumping' and 'heaving' while in cruise control on the highway at 65 mp; then woudn't accelerate at all, and speed started to decline. Was very near an exit, so was able to coast in to a gas station. Electronic throttle control error code + service engine lights were lit. Attempted to turn off an on several times, hoping this was just some kind of glitch, but after multiple attempts it woudn't even stay started. While in park, after pressing "start" engine just kept jumping then automatically would shut itself off. Our whole family stranded hours away from home. Under 500 miles and it had to be towed in to the nearest dealership where it's been sitting for almost a week now and they still have absolutely no idea how to fix it. Was told that it lit up with so many error codes they have to get a special engineer from mopar to come out' just in shock that we're having this issue with a $65K vehicle. Very unsafe.

- Waxhaw, NC, USA

problem #5

Jun 272020

Wrangler

  • 800 miles
Vehicle intermittently does not turn back on after engine shuts off during normal electronic start system operation. Engine shuts off when nearly and at a stop. When releasing the brake pedal, the engine does not turn back on. There have been three occurrences as follows: Occurrence 1 6/27/2020: Exiting the thruway and nearly at a complete stop at a light at exit when the engine shut off due to ess system. Upon releasing the brake to begin driving, the engine failed to turn on. Operator was pushing gas pedal to go, the engine remained off. Remedy was to tap the brake again in which the engine turned on and was able to move. Occurrence 2 7/13/2020: Came to a stop in traffic on a street. Engine shut off due to ess system as designed. Upon releasing the brake, the engine did not restart. Operator pushing gas pedal multiple times and engine still did not turn back on, sitting 'dead' in the middle of traffic. Attempting to push the push start button did not turn vehicle back on. Remedy again was to push brake pedal again and engine turned on. Occurrence 3 August 2,2020: Operator in traffic, came to a complete stop. Released brake pedal to begin moving. Engine did not turn back on, and shifter 'd' symbol began flashing. Tapping brake pedal would not restart vehicle. Dashboard stated 'shift to P to park', to place vehicle in park position. Placed vehicle into park, had to restart engine by pushing start button. Engine turned on and was able to move. I have a video showing the third occurrence, however this submission only allows picture format so took snapshots of code. Sent video to fca, have multiple recorded visits to dealer to find issue, no root cause determined at this point. Requested refund/replacement.

- Tonawanda, NY, USA

problem #4

Aug 252020

Wrangler

  • 589 miles
On 8/3/2020 with 300 miles battery is dead. On 8/13/2020 took to dealership and found nothing. 8/13 engine died at a signal and radio shuts down. Jeep is fine for 9 days without engine light on. 8/24 engine light returns on. 8/25 engine dies at a signal, and the radio shuts down. While on the freeway, battery lights, ABS, and traction/stabilizer lights come on. The power steering goes out, and was hard to steer. The heater comes on via defrost vents blasting hot air and unable to turn off. Power acceleration goes out. Very scarey and dangerous. All lights are flashing on dash panel and the car is dies. Jeep towed to dealership. On 8/27 the technician tried to charge batteries for one and half hours on 1st attempt with no success. Technician said battery severely discharged and they could not retrieve information. On 8/31 after hours on a charge on the 2nd attempt, the batteries charge and technician cleared all codes technician drove it a couple of days (mileage is now 670) and because no codes returned "on", says the Jeep is fixed. On 9/3 we pick up the Jeep. The next day 9/4 new panel lights come on for the parksense system. The dash panel says to wipe clean. They are clean. The turn on/off button light continues to blink. Opened a case # 77098337 with Jeep care on 8/31 and have had no help and sent detailed documention and videos of the problems. The cause is definitely electrical with the batteries not being able to hold a charge. We are in fear of driving this Jeep and being stranded somewhere remote and have what happened to us happen again ending in an injury accident or death because of the loss of power to steering and acceleration. Extremely dangerous. We thought the Jeep was going to catch fire because of the heat coming out of the vents. Please help! I have videos but cannot upload here so took screenshots from the videos.

- Olympia, WA, USA

problem #3

Aug 222020

Wrangler

  • 5,200 miles
Vehicle wobbles over 70 mph speed limit is 75. Gets worse over un even road of speed bump at any speed. Feel like the whole Jeep is going come apart. Also while driving the screen just glitch every 10-second. It gets worse using carplay

- Houston, TX, USA

problem #2

Nov 142019

Wrangler

  • 1,300 miles
While driving on a highway, and also on local roads, a service shifter error message comes up on the dash display. Right after that numerous error lights come on indicating numerous failures along with a check engine light. In addition, the steering locks up making it extremely difficult to steer the vehicle. Makes it very difficult to steer the vehicle when this happens. And, it has happened several times. There are videos online that show this failure on other new Jeep Wrangler.

- Shamong, NJ, USA

problem #1

Oct 072019

Wrangler

  • 300 miles
Took my Jeep Wrangler in for service to address a serious highway speed over steering issue. At freeway speed you can not hold the Jeep into a curve with drifting out of the radius of the curve. This forces a slight correction which over corrects the other way. I also have my premium sound left speakers cutting out periodically when driving.

- Sun Lakes, AZ, USA