9.4
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,301 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Over the past few months there has been a violent shimmy in the front end when traveling over 65 mph. It occurs when turning or going over bumps at highway speeds. I have demonstrated the local dealer. They have made several attempts to fix the issue without success. They have adjusted the tires, alignment and replaced the front stabilizer as well as checked other front end components. At this point they have washed their hands of the issue. Suggesting that I contact the dealer I bought it from. I wanted to create an official complaint here.
- West Branch, IA, USA
On multiple occasions while driving on the highway the vehicle starts shaking resulting in lost of steering. This is similar to issue described on the internet as "death wobble". Slowing down to 45 mph results in vehicle stopping to shake and control is regained.
- East Setauket, NY, USA
Steering wanders. Vehicle will wobble at high speeds. Vehicle pulls to the right when you release the wheel. Vehicle requires constant steering input, these inputs are unpredictable. Dealership refuses to work on the vehicle -€œthat-€™s just how these handle-€. This issue has existed from the date of pick up, and been to the dealership twice.
- Killeen, TX, USA
Issue Death Wobble - Traveling at highway speed of 75 MPG hit a transition between roadway and bridge causing the steering wheel to violently shack left to right. Had to slow down to 45 MPH before it to stop. Hit next transition and issue repeated. Called and setup an appointment at the dealership to inspect, as vehicle only has 13,008 miles. Stock vehicle no modifications made to it. Dealership inspected and is replacing the steering damper (Steering stabilizer) as the source of the issue. Apparently known was an issue by the manufacture, according to the dealership. No warning of symptoms prior to failure. This issue puts the occupants in potential risk of injury or death. If loss of control of vehicle occurs and the vehicle crashes or rolls. Fortunately I was able to safely slow down and the issue stopped without incident.
- Topeka, KS, USA
There have been absolutely no modifications to my 21 Jeep Wrangler JL sport it has never been off road it has the stock tires at the proper tire pressures and I experienced it unbearable wobble at high speeds when I hit a bump AKA death wobble I cannot believe that jeep is still not addressed this problem, it has been ongoing for years with the Jeep lineup and not been addressed this is my first Jeep Wrangler and my first dealing with the death wobble
- Franklin, NH, USA
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
- Greenville , SC, USA
Excessive steering wheel play resulting in poor control and wandering while driving. Requires constant corrections to keep vehicle in the lane. Very dangerous at interstate speeds especially when passing other vehicles. I have returned to the dealer and they have no correction for this issue. I see there are many complaints on the internet about this same problem on 2021 Jeep Wranglers. Driving at higher speeds is dangerous!!
- North Logan, UT, USA
Description: - Recurring on multiple occasions - Multiple lights on the dash come on. They may flash or persist - i.e. engine light, turtle light, crash avoidance light, among others. - The vehicle loses power (it-€™s a hybrid). This includes the motor and the engine. - The steering is compromised. You cannot steer the vehicle very well during this loss of power. - The vehicle usually will not restart and must be towed in or, in some cases, the battery can be disconnected causing the vehicle to reset and allowing it to begin operating again. This solution can work for a several power cycles or none at all. - When this happens, and you attempt to restart the vehicle sometimes when the power returns you are unable to tell if the vehicle is in neutral, drive, reverse, park, etc. - I experienced a case where the vehicle was in the Run position and the power windows would not open. When it was in the Off position, the windows would open. Perhaps this is intended behavior. - The seatbelt light will stay on even though all passengers in the vehicle are buckled in. It is unclear if this is part of the same issue, but it seems to be. - Systems compromised: Steering, braking, power/engine, seatbelts, etc. Examples of Incidents: - Driving in neighborhood (Safe Location) - Driving at highway speed (Unsafe Occurrence) - Driving on an off-road trail (thankfully with others) (Unsafe Occurrence) - Driving at highway speed - We almost crashed twice trying to get off the hwy. (Unsafe Occurrence) Compounding Safety Issues: - Roadside Assistance didn-€™t show up after ~7 hours waiting. - FCA-€™s utter confidence in the repair process is scary to me. - Confidence apparently based on recent software updates to the system, which was installed in a prior visit. The FCA rep wasn-€™t initially aware the vehicle was back in for service 2 days after installing the latest firmware. - Lack of ability to update software OTA (over the air).
- Spring, TX, USA
Steering wonders at 55mph or higher. You have to continually correct to keep straight on Highway. I have reported it to Jeep the manufacturer and had it to the dealership and they did not find anything wrong and said that-€™s the way they drive. I have had three jeeps before this one and by far it-€™s the worst
- Nevada City , CA, USA
When driving vehicle I-€™m having to over correct steering I can-€™t look away for.5 seconds to look in mirrors because car wanders side to side trying to stay in my lane is a nightmare it-€™s not safe at all
- Austin, TX, USA
Jeep constantly drifts and wanders. We were told by the technician -€œthat the steering gear is the updated one already. The tech said it drives straight for a minute then feels a little wander. We will not be able to make it better. unfortunately. there is paperwork from the factory telling us not to replace the steering gear.-€ This is a safety concern given that the steering is not reacting properly.
- Seminole, FL, USA
Since we purchased this jeep new it has been plagued with steering wandering and pulls to left or right without warning. It was dangerous to drive and unsafe for my family. After some researched I learned there was a technical service bulletin (8-003-21) for the 2018-2020 JL and supposedly the 2021 had the upgraded steering gear and updated software for the electric power steering. However this really didn't solved the problem and may owners have been complaining about the same unsafe wandering or pulling of the vehicle from left or right. I have take it to the dealer and also called Chrysler direct, so they can open case number (80562177). After 30 days at the dealer the outcome was to increase the tow to +.35 from Chrysler's recommended +.20. It is my understanding both +.35 and +.20 are within the manufacture's recommended specifications. Normally isn't the toe supposed to be near or at zero (0). It seems that setting the toe to +.35 is a band-aid. While the wandering and pulling has decreased I fear this is short term solution and it may cause unseen premature failure of other components.
- Neptune, NJ, USA
The Jeep wanders all over the road, the steering is not stable nor steady. This is a safety issue, nothing I have done has helped the problem.
- Sachse, TX, USA
Vehicle locked up, no steering, no braking or control while traveling at 40mph nearly causing an accident. Interface said Anti Theft Mode engaged, enter code. This nearly caused a crash and the vehicle was immobilized and had to be towed to dealership. Vehicle has less than 3000 miles on the odometer. This presented a significant safety risk to driver, passengers and other motorists.
- Long Grove, IL, USA
JEEP WRANGLER steering issues! Vehicle wanders right and left does not track straight, the faster you go the worse it gets. There is a constant correction to the steering! Very unsafe at freeway speeds! Dealer says this is normal for a Jeep!
- Taylor, UT, USA
My 2021 Wrangler steering wheel is loose feeling. When sitting still the wheel has a couple inches of play in it. When driving you are constantly having to turn the steering wheel back and forth to keep the car going straight. When you are turning back and forth it is easy to over compensate and you can go out of your lane. Very annoying. Dealer inspected steering (all tight), alignment (set to end of spec) and said had the newest steering gear. Finally, the dealer says they are all like that. I bought my granddaughter a 2019 and it was horrible. Jeep had a fix with the new cast steering gear and that fixed her 2019. I drove it last night and the steering is much tighter than my 2021.
- Fort Pierce, FL, USA
Since new, (leased about a month ago), the steering on this 2021Jeep Wrangler JL-2door has been extremely loose. The vehicle wanders as you drive it, there is a play in the steering wheel and front axle, making it extremely difficult to keep straight on the road. I have to constantly fight the wander with both hands tightly on the steering wheel to keep it from moving into other lanes. Took to the dealer and they said it-€™s all normal and -€œall Jeep-€™s drive that way-€. Well, not really. My 2014 Jeep Wrangler JK-2 door handled perfectly on the road. I feel very unsafe driving this vehicle at all times. I-€™m not the only one complaining about this. Social media is full of similar complaints and some aftermarket companies have even come out with parts to fix this problem. However, the customer should not have to pay to correct a manufacturing problem.
- Maitland , FL, USA
Vehicle shut down in middle of road. All lights on dash came on and vehicle became disabled. It repeated it self two more times that week and i finally had it towed to dealer.
- Shelby Charter Township, MI, USA
The component that malfunctioned is the nuts of the ball joints, related to the steering component, upon inspection at the dealer is when they advised that the nuts that hold on to the ball joint had became loose My safety and the safety of my family was put at risk as if this had become fully undone the vehicle would just not be controllable Has the problem was confirmed by a dealer service center The components have been inspected by the manufacturer There was no warning lamps, messages or other symptoms of the problem prior to the failure, and it first appeared June 39th 2021
- Homestead, FL, USA
- Lake Orion , MI, USA