10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43 miles

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« Read the previous 20 complaints

problem #27

Jul 292024

Wrangler

  • miles
After purchasing a new vehicle, 25 miles in a check engine hybrid system alert appeared. I returned the vehicle and was advised that this is an inherent problem with this vehicle and is part of a major recall and the parts needed are 6 months delayed!!

- Roslyn, NY, USA

problem #26

Jul 282024

Wrangler

  • miles
Vehicle has experienced a loss of power/throttle response. Also appears to have an issue with engaging and staying engaged in the drive position. At times when trying to place the vehicle in drive the dash indicator will blink "D1" and you have to return the vehicle shift lever to neutral or park and then back to drive to get the transmission to engage and allow the vehicle to move forward. Both issues have occurred while in 2 wheel drive on paved highway as well as in mild off-road conditions in both high and low range four wheel drive modes without the lockers engaged. Vehicle was taken to a dealer on 7/30/2024 and they checked for codes with the only code displayed relating to the collision detection system activation which has occurred while in four wheel drive modes at slow speeds. Vehicle is scheduled for further diagnostics on 8/19/2024 which was the first available service appointment.

- Castle Pines, CO, USA

problem #25

Jun 202024

Wrangler

  • miles
Car stopped dead with a total power failure in the left lane on [XXX] between NJ/NY. there was no warning light or any other prior notification to attempt to take evasive action. This was at night with other vehicles traveling at high speed on the road as well. Lucky to be alive. The vehicle was towed into the Jeep dealer on Rt 18 in New Jersey and they returned it saying they had applied a "software update." Glad they feel like a software update is worth someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Brooklyn, NY, USA

problem #24

Jul 192024

Wrangler

  • miles
Vehicle engine shut down while driving and was disabled creating dangerous condition. Vehicle would not start and had to be towed to local service department

- Rockaway, NJ, USA

problem #23

Jul 172024

Wrangler

  • miles
Driving along with traffic, in the middle lane of a 5 lane highway, a red turtle light suddenly appeared on my dash and my car instantly starting losing speed and acceleration at a very quick rate. On the middle of the dash my screen read "Push Break and Push Button to Start" (which it usually says when I get into my car to start it, but my car was still on and running). I quickly put my hazards on and was able to safely, with very little time, pull off the road to the shoulder as fast as I could. I put my car in park and then turned it off after examining the dash to see if any other lights were on. Nothing new had appeared and the turtle light was gone. I started my car up again, went to put it in Drive, but I could not get the vehicle out of Park. My shifter would not budge. Several attempts turning the vehicle off and back on and still could not get the vehicle out of park. All the usual lights turned on, the radio was on and working as usual. At this time, I did notice that the engine light on the dash was now lit up, along with a red battery light. A tow truck was called to come and tow the vehicle to the car dealer I leased it from. This is the first time this has ever happened to me in any vehicle, especially this new one. I just got this brand new '24 Jeep Wrangler 4xE in May 2024.

- Randolph, NJ, USA

problem #22

May 152024

Wrangler

  • miles
On two separate occasions while driving my vehicle, I lost the ability to accelerate although my car still appeared to be on and functioning normally. This resulted in me needing to pull over to a complete stop on the highway as the accelerator was completely ineffective and I continued to decelerate to unsafe highway speeds. I had to turn the jeep off and then back on to get it to work normally again. I contacted the dealership regarding this matter and they advised they did an -??update-?? on the vehicle on 6/3/24.

- Wadsworth, OH, USA

problem #21

Jul 062024

Wrangler

  • miles
I picked up my new wrangler from the dealer on Friday [XXX]. On Saturday [XXX], I was driving on [XXX] on my way to Amherst, MA. Since I was on the highway, I was traveling between 65-75 mph. About 30 minutes into the trip the vehicle began to jerk and the engine was sputtering. When pushing on the gas pedal the car would jerk and lose any acceleration. I began to slow down as the car jerked and lost all acceleration. I had to pull over on the busy highway as the car could not maintain speed over 30 mph. I luckily was about two miles from a rest area and I drove in the shoulder and exited. The check engine light was on and the engine was making a very loud noise and seemed to be stuck in a high gear. Once we were safely in the parking area, I turned off the engine and the vehicle was towed to a dealer in Albany NY. The car remained at the dealer and I picked it up on Wednesday [XXX]. The tech at the dealer said they applied a bunch of software updates, road tested it and everything seemed good. I picked up the car on Wednesday [XXX]. On Thursday [XXX] after driving roughly 30 miles in total, the vehicle did the same thing while driving. This time I was in a residential area. I had to turn around and lump to park the car in my parents driveway. The car was subsequently towed back to the repair shop on Friday [XXX]. I am currently awaiting an update on status.

- Delmar, NY, USA

problem #20

Feb 022024

Wrangler

  • miles
Jeep keeps loosing power in electric mode on the highway

- Parma, OH, USA

problem #19

Jun 272024

Wrangler

  • miles
I was driving the car when I believe it was a red wrench w/ a bolt appeared on the dashboard. The car slipped out of gear and stopped running. This happened three while driving it which is a major safety issue. I was headed to the highway and decided to return home. I called the dealership and made a service appt for 6/27/24. A quick google search told me A LOT of people are having this issue and dealerships do not know how to solve it. I took the vehicle in for a diagnostic test which came up clean. The dealer said since it no error codes came up there wasn't anything they could do. Since that time it has not happened again, but I am concerned it will. I don't drive the car often (it's an extra car in the family) - it only has 330 miles on it (purchased in April of 2024)

- Norwood, NJ, USA

problem #18

Jun 292024

Wrangler

  • miles
The first time this happened I was in Maryland, while reversing out of a parking spot onto [XXX], the Jeep just shut off, just before that every light on the panel went off and the ABS, Powertrain just to name a few failed. I was stuck 3/4 out of the spot when the shutdown occurred, the steering wheel locked, gear shift wouldn-??t move and when I tried to press the brake it wouldn-??t go down. I had to hit the ignition to reset it while out in oncoming traffic, after 2 attempts, I was able to get it started and shift into park, then drive and then pull in. During this time the check engine light was on. When I returned to NH I took it to the dealership ( Bonneville & son) they had it for nearly 2 weeks, determined it was the alternator output. They ordered a new one but due to a sku error in jeeps system, it was the wrong part, so they had it an additional 4 days. Today [XXX], I was pulling Symmes Dr to park at the park and ride in Londonderry. While going around a curve, the jeep did the same thing and just shut off at 32mph. Steering wheel locked up, everything went dark on all screens, I could not brake or accelerate. There was no space on the side of the road, there was a line of 3 cars on the opposite lane and there was a tractor trailer in my rearview mirror shuttering. He was able to stop at an angle but was stopped less than 4 feet from my rear bumper. When I saw it in the mirror, I thought that was it. I was almost killed today due to jeeps complacency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Manchester, NH, USA

problem #17

Jun 012024

Wrangler

  • miles
Battery drains extremely fast Car stalls in hybrid and electric mode, multiple times daily Must floor pedal to get the car moving, then the electric light blinks Warnings keep coming up on dashboard to Service Hybrid Mode Electric Temporarily Unavailable keeps going on and off Heated seats and steering wheel barely get hot Speakers do not work on left side

- Marlboro, NJ, USA

problem #16

Apr 012024

Wrangler

  • miles
We purchased the vehicle on March 23, 2024. A few days later, a couple of dozen miles on it, the vehicle started to constantly show the following message on the dashboard 'Service Hybrid Electric Vehicle System'. We brought it to the dealership based on their earlies availability on April 17, 2024. They told us there's nothing wrong with the vehicle and it's safe to park inside our garage and we needed to wait for the 'harness' to arrive and be replaced. Finally on May 10th, 2024 the harness arrived and we brought the vehicle back to the dealership to perform the replacement. The vehicle has been in that dealership ever since and this past tuesday, June 18th, 2024 we were informed that the problem is now worse after attempting to repair it for about 40 days and that Jeep/Stellantis adviced the dealership to park the vehicle outside as it's not safe to park it inside anymore. Very scary for a brand new car! Please see attached pictures documenting the situation. The manufacturer refuses to apply the lemon law even though it has been well over 30 days and it hasn't been repaired.

- Aldie, VA, USA

problem #15

Jun 122024

Wrangler

  • miles
I was making a right turn at approximately 20mph and the car stalled and gas pedal felt empty. I got the car into park. Then I tried to restart the vehicle in order to get it out of the road - I could not get into neutral to push out of the road. It stalled in the middle of the road which is extremely scary. It was approximately 4:20pm. I tried to restart to get into esave but it didn't start. The fuse box kept making clicking noises. It read "service charging system" and the check engine light came on. This problem is extremely.

- Wayne, NJ, USA

problem #14

Apr 092024

Wrangler

  • miles
I was driving and more then 10 times my car has stalled in the middle of the street while driving and the gear -??D-?? began blinking and note has displayed on the screen saying -??shift to P then to gear-?? and said -??check transmission-?? after shifting to park, the car locked up and I then had to shut off the car, open the door and then turn the car back on to get it to drive again. This happened multiple times and happens every time the vehicle come to a stop at a red light or stop sign. I took the vehicle to the dealership and explained the problem and they placed me in a loaner car for a day or 2. When I was called to come the car everything seemed fine. They said the car -??needed to be updated-?? I drove off and it was okay that afternoon and had no begun to stall and shut off in the street once again.

- Wakefield , MA, USA

problem #13

Apr 092024

Wrangler

  • miles
While driving in hybrid and the electric range ran out the Jeep shut off while driving. Wouldn-??t start, had to remove the 12v battery positive and reconnect to start. Check engine light came on and truck ran rough. Safety issue with the truck shutting off while driving

- Byram, NJ, USA

problem #12

Mar 312024

Wrangler

  • miles
While driving home from Cincinnati to Chicago, approximately 15 miles from my final destination at a stop light, the engine shut down and flashed -??service charging system-??. I was unable to restart the vehicle. I was stuck in the middle of the road - unable to move. Had to be towed. Currently sitting at the dealership. Told that it has something to do with a faulty power inverter.

- Montgomery, IL, USA

problem #11

Jan 312024

Wrangler

  • miles
On the 2nd and 4th day of owning the vehicle the engine stalled while stopped I'm traffic at a red light. Both times the dash flashed "service transmission" and then instructed me to place the vehicle in "park". Once in park the dash instructed me to push the "start/stop" button but nothing would happen. I was stuck for a few minutes each time in traffic until the whole system finally powered down and I was able to restart. I brought it to the dealer the evening of the second engine stall and the Jeep was there for over a month waiting for a new transmission. They replaced the transmission even though this was a brand new vehicle out of the factory with serious safety issues and should have never been sold in the first place. There are many people on the Wrangler 4xe forums with the same issue please issue recalls! People are at risk of injury or death!

- Fall River, MA, USA

problem #10

Feb 282024

Wrangler

  • miles
2024 Jeep Wrangler 4XE. This is the second I bringing my wrangler to the dealership repair center within 30 day. first time they have replace new battery, I thought the problem had solved, and the same problem happened again. I drove to other state after one hour, dashboard cluster appeared red turtle and the Adaptive cruise control and engine warning light popped up. driving speed gradually drain to 2 mph. and I heard loud fan noise run at high speed, I have to wait 10 minute until the fan noise gone, than I can continue to drive, luckily I can made it back home, second day I drive to the dealership, after 15 minutes driving the red turtle popped up again while I am driving on the highway. lost power again I then exit the highway, and wait until the the fan noise goes away, then I start the engine, the fan loud noise comes again, I shutoff the engine and waited again, I kept doing this 40 minutes, it still don't work I have to give up and called a tow truck to towed the 4xe wrangler to the dealership. repair time uncertain.

- Flushing, NY, USA

problem #9

Feb 272024

Wrangler

  • miles
While driving on a busy road a red turtle error code popped up and my car went from 50mph to 5 mph very quickly almost causing an accident I am afraid to drive my 67000 car help

- Bluffton , SC, USA

problem #8

Feb 042024

Wrangler

  • miles
1. This vehicle has shut itself off three separate times since Tuesday, 29 January. This happens when using the "E-save" system;i.e. mainly the gasoline engine and the engine has not yet reached full operating temperature. It has happened only while stopped at a traffic light. I will contact my dealership Monday, 5 February. The vehicle is available for inspection. 2. Being stopped at a traffic light with a stalled vehicle immediately irritates the drivers behind or worse a driver approaching from behind with a green light. I could be rear ended. 3. I'm contacting the dealership Monday, 5 February. 4.No. 5.The "Service transmission" alert annunciates. All other normal indicators are still showing the radio continues to play, the turn signals function, etc. 6.The transmission must be placed into Park and the ignition switch shut off. At that time, a normal restart can be performed and the vehicle will continue. 6. The vehicle will restart

- Milford , DE, USA

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