I was driving on highway 8 in san diego, ca and I heard a loud rattling noise, the check engine light lit up and the engine died and I was lucky to be able to coast the car to the shoulder of the freeway. I had it towed to my Kia dealership in el cajon, ca. They looked at it and told me my engine seized and the engine was blown. I bought this car 11 months ago as a cpo and it is within the warranty of 10 yrs/100,000 miles. I've only put 21,000 miles on it. They are asking for my maintenance records and are having a special investigator to come out on 7/31/2018 to determine the cause. I have had one oil change done at the dealer in January of 2018, the rest of the oil changes I did on my own. The last oil change was just 2 weeks ago. The dealership is now telling me that it's up to the investigator to decide if the engine was defective and if they'll cover my engine under the powertrain warranty. When I took my vehicle in to the dealer in January 2018, I informed the mechanic that there was a knocking/pinging noise in the engine, he told me that this was normal. They never documented my complaint. After reading about all the problems with these engines and how Kia is handling these problems, I am very concerned that they'll honor the warranty. I am making car loan payments on this car and cannot afford to pay for a new engine while the battle over these engines play out in the courts, your investigations and the recent fbi involvement. The dealer never informed me of possible problems with these engines. I never would've purchased this car. Please help, I am concerned that the investigator will falsify what is found in the engine upon investigation.

- Spring Valley, CA, USA

The contact owns a 2015 Kia Forte. While driving at an unknown speed, smoke appeared under the hood. The contact was able to coast the vehicle to the road shoulder. The contact unlatched the hood and found flames under the hood. The contact stated that someone stopped and assisted with a fire extinguisher and was able to extinguish the fire. The fire department and local police arrived and a police report was filed. The fire department did not determine the origin of the fire. The vehicle was towed to an unknown location and was awaiting to be towed to a dealer for further inspection. The vehicle was not repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 37,000.

- Muscle Shoals, AL, USA

Bearings in the engine went bad and engine locked up with less than 45000 miles on the vehicle. Vehicle is two years old. It was in the service department one month ago and they reported no problems at the time. Vehicle was in motion in a parking lot when the engine locked up.

- Borger, TX, USA

The contact owns a 2015 Kia Forte. The contact stated that there was an abnormal noise that suddenly progressed while the vehicle was being pulled into the driveway to be parked. The vehicle was not safe to drive and was towed to the dealer (world Kia joliet, 2525 w jefferson St, joliet, il 60435, (815) 725-2575). The dealer indicated that the engine was a gdi model. The manufacturer had not developed a repair solution and that there was a campaign to address the gds model types. The contact was uncertain as to why the dealer had not been able to determine a solution. The repair concerns were to be escalated but, when the contact followed up, they had not been escalated. The approximate failure mileage was 39,000. Updated 08/03/17 the consumer stated the dealer claimed the failure was due to poor maintenence. The consumer located oil change reciepts. The dealer the replaced the engine.

- Mazon, IL, USA

My car light came on indicating I need oil in my 2015 Kia Forte. After putting on in my car it began to stall. I was in the process of driving it home and the car comes to a screeching stop on breckenridge ln, in louisville ky. I started the car back up and began to drive some more the car did it again. I was very lucky that no one ran into the back of me as the car stopped all of the sudden as if someone had pushed on the brakes. As I started the car again and began to drive a few yards down the road the car cut off and I was lucky that I drifted into a abandoned gas station only to have the car no start back up.

- Louisville, KY, USA

When the car accelerates from a stop, there is severe valve pinging sound. Kia motors America is aware of the issue, but are not taking any steps to address the issue "as it does not do anything to the car". the noise is very severe on the 2015 Forte and it is a defect in the design of the car. The wind noise and the valve ping make the car very loud. The dealer says that since Kia motors America is not addressing the issue, nothing can be done. Kia motors America has been aware of this issue for years but have failed to do anything about as they are do not care about their customers. Recommendations include upgrading to better gas, but the noise still persists. Kia recommends and advertises regular unleaded for the Forte, but a more expensive plus or premium grade is needed to decrease the sound of the ping. There is an additional added expense to the car that Kia fails to address.

- Washington, NJ, USA