10.0

really awful
Crashes / Fires:
6 / 19
Injuries / Deaths:
4 / 1
Average Mileage:
96,392 miles

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« Read the previous 20 complaints

problem #76

Apr 172017

Optima

  • 118,000 miles
The contact owns a 2011 Kia Optima. While driving 15 mph, the contact heard an abnormal sound under the hood. The contact continued driving and the engine stalled. The contact was able to restart the vehicle. The contact also noticed a knocking sound under the hood. The vehicle was taken to an independent mechanic who diagnosed that the rod bearings at the bottom of the motor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and stated that there was an upcoming recall, and that the recall notices would be sent in May. The approximate failure mileage was 118,000.

- Port St. Lucie, FL, USA

problem #75

Oct 012016

Optima

  • 12,100 miles
Vehicle stalls while driving or shuts down while sitting at red light.

- Memphis, TN, USA

problem #74

Apr 132017

Optima

  • 101,000 miles
I have was driving on the highway a D my engine just turned off and all the engine light turned on on the dashboard. I was told by dealer my engine gave out and it is covered based on the recent recall

- La Habra, CA, USA

problem #73

Apr 182017

Optima

  • 285,000 miles
While traveling in a 65mph zone the vehicle stalled with out indication or dash lights. Vehicle lost steering and control, putting myself and others at risk of danger. Stopped the vehicle. While trying to start the vehicle, turned the key and all dash lights were present but the vehicle would not start, click or turn over. Issue resulted as an engine failure.

- Fort Walton Beach, FL, USA

problem #72

Apr 042017

Optima

  • 153,000 miles
I was on interstate 65 I was going about 55mph and began to accelerate when the vehicles engine stalled. There were cars coming from behind I quickly got over into the emergency lane and came to a stop. There were no warning lights that came on prior to this occurring. I never heard any type of knocking from the engine either. It was a terrifying moment having the car stop for some unknown reason. 4 days later there as was an announcement of a recall from Kia regarding the connector rod. I have been told the motor is locked up but no one has told me why. Kia corporation has been slow to respond. They have said that its not an official recall until the end of May. They have provided me with a case number but the case specialist has yet to call me back.

- Louisville, KY, USA

problem #71

Mar 132017

Optima

  • 75,000 miles
Vehicle sized on the hyw while approximately 65mph. It was towed to Kia, who stated they would replace the engine with a new one. However they replaced it with a manufacturer or modified engine. My car now vibrates and has inconsistent fule injection. I have reported to this to the service manager and to Kia corporation. I have yet to hear back from either about correcting the issue.

- Reni, NV, USA

problem #70

Nov 222016

Optima

  • 150,000 miles
Engine seized up on me without warning while driving, engine light etc, on I-10 November 2016, contacted Kia case # K3330321 had me tow the vehicle to them for warranty extension work for the engine connecting rod. They then told me it was out of warranty and would not repair vehicle. I canceled plates and it is still sitting in my yard unrepaired. Even had the case escalated higher up with Kia with no results. Only incurred more cost, they estimated me $7000 to replace the engine.

- Paulina, LA, USA

problem #69

Jun 132016

Optima

  • miles
The contact owns a 2011 Kia Optima. The contact stated that the vehicle was excluded from NHTSA campaign number: 17V224000 (engine and engine cooling). The contact stated that an abnormal noise was heard from the engine area. The vehicle was taken to a dealer and an independent mechanic for inspection and diagnostic testing. The vehicle was not repaired. The vehicle was traded in due to the failure and the contact no longer owned the vehicle. The manufacturer was notified of the failure and provided no solution. The failure mileage was not available.

- Hurlock, MD, USA

problem #68

Aug 012016

Optima

  • 71,906 miles
"engine seizing recall" Kia recall number is SC147. I was driving down the interstate about 70 mph heading to jacksonville Florida from valdosta Georgia and the car begin to decrease in speed then as it decreased speed I pulled over and good thing I did because the wheel locked. I tried to start the car but nothing would happen. I was in the car left lane when the car begin to decrease in speed and as I tried to pull over there were cars passing and I was almost hit not only from behind but on the side because the car could not be driven fast enough to pull off the road.

- Ladson, SC, USA

problem #67

Mar 022017

Optima

  • 140,300 miles
The engine knocking and check engine light on and stability light for speed control. Took car several times to dealer and they finally told me about the engine need work done to it because they have done all they can do to solve the problem. I paid for them to replace oil control selenoid and the code poo11 still comes up. The car cuts off in traffic.

- Hephzibah, GA, USA

problem #66

Dec 292016

Optima

  • 127,243 miles
Engine seized without warning in the center lane of the highway at 65mph. Luckily, I was able to coast to the shoulder without incident and wait for a tow truck. Had it towed to the repair shop, who confirmed that the engine was seized and needs replaced. Kia knows about these engines having a problem yet continues to leave them out there. It's a matter of time before someone is injured or killed when their engine seizes at highway speeds and they are unable to safely get to the shoulder.

- Columbia, MD, USA

problem #65

Dec 272016

Optima

  • 121,000 miles
The contact owns a 2011 Kia Optima. The contact stated that the engine emitted a loud noise while driving 50 mph. Within moments, all the instrumental panel indicators illuminated and the engine stalled. The contact was able to coast onto the road shoulder. The vehicle was towed to the dealer where it was diagnosed that the engine rod failed. The manufacturer advised that the warranty for the engine rod replacement had expired. The vehicle was not repaired. The VIN was not available. The failure mileage was 121,000.

- Lanham, MD, USA

problem #64

Jan 202017

Optima

  • 138,000 miles
The contact owns a 2011 Kia Optima. The contact heard a knocking noise and the engine lost power. The vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the connecting rod needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 138,000.

- Ocoee, FL, USA

problem #63

Nov 102015

Optima 4-cyl

  • 120,722 miles
2011 Kia Optima driving home on expressway engine started knocking and seized up, pretty much froze the steering and had to fight to get to shoulder. Kia has a 10 year 100,000 mile warranty. A letter was sent in mail claiming issues with bearings crankshaft pistons on the 2.0 turbo and 2.4 gdi motors, so Kia bumped up warranty to 10 years 120,000. I have 120,722 Kia says they wont warranty even though I am this close. Also Kia and Hyundai are sister companies and Hyundai put the same in engines in there sonata a recalled 400,000 plus engines and Kia has not recalled one. If there is an issue and there claiming there is one by extending warranty shouldn't it be fixed under a certain amount of time. I've read that engines tend to stall at around 100,000 to 120,00 miles.

- Tinley Park, IL, USA

problem #62

Dec 042016

Optima

  • 167,000 miles
The contact owns a 2011 Kia Optima. While driving approximately 35 mph, the contact heard a squeaky noise. The vehicle began to decelrate and all the warning indicators illuminated on the instrument panel. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 167,000.

- Gastonia, NC, USA

problem #61

Nov 112016

Optima

  • 80,000 miles
The contact owns a 2011 Kia Optima. While driving approximately 45 mph, the engine stalled without warning. The vehicle did not restart. The vehicle was towed to the dealer where it was diagnosed that the engine failed due to the oil consumption and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000. The VIN was not available.

- Newburgh, NY, USA

problem #60

Oct 172016

Optima

  • 55,000 miles
Car was being driven on city street when smoke appeared out of the hood of the car. Car was driven to a safe spot in a residential neighborhood to assess the problem.flashlight showed a large hole at the bottom of the engine. Car was towed to Kia dealership and inspected. All oil change receipts were submitted as per dealership request. Dealership submitted claim to Kia headquarters to see if engine would be covered, I. E.,replaced. Next day engine replacement was approved at no cost to me. It has now been over a month, there are other Kia cars at this dealership with the same problem and still no replacement engine. I spoke to Kia customer service in so. California and was given a case number and the message that the engine is on back-order. No eta can be provided and apparently there is a backlog of cars with this catastrophic engine failure with no end in sight. Any assistance from your office would be greatly appreciated.

- San Jose, CA, USA

problem #59

Oct 302016

Optima

  • 118,000 miles
At approximately 118,000 miles, the connecting rod and engine failure happened while travelling approximately 35 mph on Rhode Island state route 114 in East providence, ri. The engine seized completely and I was able to coast the car to the side of the road where I then required a tow truck. Thankfully it was 1am and no cars on the road. Nobody was hurt. Bald hill Kia in warwick, ri now has my car, but no eta on when it will be ready. They tell me that there are two other Optimas waiting for engines ahead of mine. This is 100% unacceptable. I spent $26,000 on this car in good faith and Kia will not honor the warranty they extended on the engine in a timely fashion. While they have offered a loaner car for now, they will not provide in writing that the loaner will be of no cost to me. I am now stuck with the option of hope and wait that Kia does the right thing, or take matters in to my own hands by contacting NHTSA and considering the purchase of a new vehicle.

- Riverside, RI, USA

problem #58

Oct 192016

Optima

  • 71,000 miles
There's a ticking in my motor when first starting up N last about 5-10 mins afterwards and also a clanking and popping sounds in steering even worse when hitting a hole or going across intersections or railroad crossings steering slips some going down the road at various speeds

- Adrian, GA, USA

problem #57

Oct 242016

Optima 4-cyl

  • 106,000 miles
Driving down road 55 mph engine shut off had towed to dealer. Engine seized from faulty connecting rod replacement engine 2 month back order.

- Rentz, GA, USA

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