10.0

really awful
Crashes / Fires:
4 / 16
Injuries / Deaths:
6 / 0
Average Mileage:
48,578 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Kia Optima:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #7

Oct 112011

Optima 4-cyl

  • 32 miles
The horn is under powered. It one of those "road runner" "meep-meep" sounding horns and cannot alert other drivers effectively. The 2013 Optima sx vehicle has a regular "american" horrn sound. Why not recall to change the horn type? ## VIN passed ## Kia Optima sx 2012 ##

- San Diego, CA, USA

problem #6

Apr 022012

Optima 4-cyl

  • 150 miles
Steering is very unstable. Extremely afraid of this car - I feel like I am not in control when driving, I constantly have to fight to stay straight. Veers/pulls left and right as if im bouncing in between the lines on the interstate. My stomach stays in knots in fear I will hit another vehicle, or worse a concrete barrier in the construction on the interstate. It feels as if 3-5 seconds I am not in control, my arms are exhausted by the time I arrive to my work, home, or elsewhere. Have complained several times to Kia dealer when having oil changed & I am always told nothing is wrong or cannot duplicate problem. Four mechanics have driven my car elsewhere and agree there is a safety issue and Kia should recall and fix before it cost someone/a family their lives. My dash lights also surge to maximum brightness at any random moment while driving - all on their own. I recently started having issues with starting my car, I bought my car in March 2012 and currently have 14K miles (highway for work). Recently, twice my car felt as if it was not going to start, sputtering, smell of exhaust inside car. I also have issues if I am at a red light/stopped and when I accelerate sometimes the car feels as if it dies out for a second - misfiring. I can not pass in traffic out of fear my car will not respond when I try to accelerate. My car constantly will not connect to my phone, or keeps a call display on the radio after the call has ended (freezes) until I restart my car. I feel there is something terribly wrong with the wiring/electrical/steering with my car and several others according to other complaints on here! Toyota recalled only after a death, Hyundai/Nissan/Dodge all just recalled immediately - what about us Kia? I have a family in this sedan that is going to end up costing my life or worse, my entire family's lives! please address this problem!!!!! steering is not normal or safe!!!

- Gonzales, LA, USA

problem #5

May 102012

Optima

  • 120 miles
I bought this Kia Optima sx in May 2012 because it's a beautiful car, basically with no hesitation. My first day driving it, I thought the steering felt a little different, tight, and pulled to the left and right and very hard to keep it going straight. I thought to myself, well it's a brand new car and has to be broken in a little maybe. About 500 miles in, problem didn't go away, took it to the dealer, they inspected the alignment, said alignment was ok, but the psi in tires was a little off and that it should fix the issue. Nothing has changed. Week later I took it in again. Was told everything is up to spec, and was told I am the first person to report this kind of issue with the car. I go home that night and google Optima steering problem...the search engine goes nuts!!! this is a issue with the Optima since 2011!!! I'm a truck driver and I can barely steer this car!!! how can this be safe on the roads"?" there is thousands of complaints of this exact problem!! when my wife drives it she tells me she can't even take a drink of her soda because she has to pay so much attention to holding the wheel straight!! I feel the same way!! come on Kia!!! come on D.O.T. it's only just a matter of time before this car causes a serious accident!! obviously the electronic power steering isn't safe!! so recall it!!

- New Berlin, WI, USA

problem #4

Aug 082012

Optima

  • 13,800 miles
Was sitting at light and went to take off car felt like it didn't want to shift into gear and had a loud rough grinding noise, all lights on the dashboard came one. Brake light, check engine light, coolant, etc and none of the gauges were working. I stopped at the store and went to leave the car would start up but wouldn't go into gear, it was stuck in park. I had to get it towed to the dealership to have it looked at. I had just had this same problem 1 week ago where all the lights were on and the gauges weren't working and the dealership had supposedly replaced the fuse panel box but that apparently didn't fix the problem. I think that it's a computer or engine issue.

- Mcdonough, GA, USA

problem #3

Feb 012012

Optima 4-cyl

  • miles
I bought Kia Optima 2012 in month of January 2012. Since I own vehicle I notice that car is steering to it's left side. I called dealer and reported this issue. Dealer suggests issue is because of electronic control system. I noticed this problem since I own and dealer advise that it should go away after few thousand miles. In my opinion this is dangerous and must be adversely effecting to tires and other steering mechanism components.

- Lawrenceville, GA, USA

problem #2

Apr 202012

Optima

  • 4,300 miles
While driving, the backup camera came on. All the functions on the stereo were not working. This is the second time where the stereo malfunction. I took it to the dealship and was told there is a recall. When asked if I would be notified, I was told no. To find out about he recall, I had to bring the vehicle in. I check all the online databases, there were no documentation or any information about a recall. I don't think this is fair. What if the electrical wiring caused other issues? also, what breaking slightly on a downhill, the ABS locked up on me for a second causing my vehicle to lunge forward. Luckily, there were no cars behind me. Like I said, it was only for a sec but it was still not normal.

- Hixson, TN, USA

problem #1

Jan 062012

Optima

  • 200 miles
Upon the purchase of my 2012 Kia Optima sx I noticed a pull to the left in the steering wheel. The dealership is approx. 80 miles from my home, driving home I noticed the tug and the car's inclination to veer left. I felt a constant pressure on the wheel to veer. I took the car back within a week or two and had the service dept. Check the veer. Of course, I was told there is no veer. The car continues to stray, now at 3500 miles. The car will be going in for service next week for the same problem and for maintenance. I have spoken to another dealership's salesman who has confirmed for me there is a definite issue with the Optima's steering and to date, they don't know what to do with it. I love this car, I absolutely love it, but the pull is a problem. By the time I drive the car at cruise speed on the highway and get back with it, I literally feel tired in the arm and shoulder from the pressure to keep it straight in the lanes. Also, lately at approx. 3000 miles, I've noticed that in reverse, the backup camera doesn't always come on when shifting gears. It has a hesitation that has lasted as long as 30 - 40 seconds before I can see behind the car. Anyone who has driven the Optima knows, you can't see anything behind you in that car due to the low sitting seats and higher trunk - it has to be tall to see it behind you. I'm taking the car to a different dealership for service next time, from there, I'll decide as to what happens next as far as keeping this car.

- Hurricane, WV, USA