10.0

really awful
Crashes / Fires:
4 / 11
Injuries / Deaths:
1 / 0
Average Mileage:
27,913 miles

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problem #31

Feb 232021

Optima

  • 75,000 miles
Paint is peeling. It's not caused by any friction. It's de-laminating.

- Huntington Beach, CA, USA

problem #30

Nov 012017

Optima

  • 45,000 miles
Alittle over 2 years ago I started noticing paint peeling off the pillars on the sides of my windshield, it started with a small spot and continued to get worse. I have always gotten my car serviced at a Kia dealership and had warranties on my car so I mentioned it numerous times and everytime I was told that paint wasn't covered and that "they had never seen paint peeling like that " on any other snow pearl white Kia. The paint continued to peel off, the wind would blow huge pieces off. Now it has started on my hood, the passenger side of my car and the trunk! its already showing signs of rust. The worst part is I brought my car in again and asked what the hell was going on?! the technician assured me they had never seen that, and while I was sitting there 2 other snow white pearl Kia pull in and they have paint peeling in the same spots! thats when I decided to do some research and saw that this is happening all over the country mainly to Kia with the snow white pearl color. All I want is for Kia to repaint my car. I paid alot of money for it and I absolutely love my car but it looks like it is 20 years old with the paint flying off of it and its starting to rust!!! this is my 2nd Kia I have purchased and I love them, but I am extremly pissed off and disappointed that I have been fighting for over 2 years about this and nothing has been done. Obviously there was some sort of manufacturing defect when these cars were painted in the factory because there is no other explanation for why there are thousands of snow pearl white Kia with the paint peeling off in the same exact spots. I also bought my car new so I know that it has been taken care of the entire time. I just want my car painted before its all rusted especially since I paid $30,000 for the car.

- Salem, NH, USA

problem #29

Jan 022018

Optima

  • 70,000 miles
All the paint on the outside of my 2013 Kia Optima is bubbling and peeling off the chrome on my wheels is chipping and coming off

- Vicksburg, MS, USA

problem #28

May 012020

Optima

  • 141,000 miles
Paint is flaking and exposing bare metal on hood and along windshield uprights

- Manassas, VA, USA

problem #27

Oct 012019

Optima

  • 150,000 miles
The paint is peeling in several areas on the hood, around the front window and above the doors.

- Deep Run, NC, USA

problem #26

Sep 162020

Optima

  • 95,000 miles
The pearl white paint began peeling off in large sheets and is not related to a rock chip.

- Loves Park, IL, USA

problem #25

Sep 222020

Optima

  • 164,000 miles
We were traveling at around 55-60 miles an hour and were T-bones by a Chevy Avalanche on the passenger side of the vehicle. I was in the front passenger seat and my husband swerved so the truck luckily started at my door and completely ripped and smashed in the back passenger door and back/ trunk of our Optima. Back wheel is completely turned out. Hit so hard it completely turned us in 2 circles and busted my front license plate and it hit absolutely nothing. I busted my head open and received 3 staples and knee shoved in dash but not 1 air bag in this vehicle deployed!! I have always owned a Kia!! I will no longer purchase a Kia because I do not feel safe!!

- Baxtet, TN, USA

problem #24

Jan 012019

Optima

  • miles
Peeling paint. Especially on the side of front window. Small patches elsewhere. Turbos at times failed

- Pomona, CA, USA

problem #23

Aug 082020

Optima

  • miles
II have paint peeling and falling off at a rapid rate and the car only has 77000 miles it is garage kept and detailed twice a year I feel it need attention from Kia as this is not normal they will not cover it and it appears this is an ongoing problem for this year Kia

- Mercersburg, PA, USA

problem #22

May 282020

Optima

  • 62,974 miles
I have a 2013 Kia Optima with pearl white paint. Consistent with widespread reports of rapid paint peeling and delamination of this particular paint color, I too am experiencing the same. Also consistent with widespread reporting, the primary areas are along the pillars around the windshield (long vertical strips peeled down to the primer), and bubbling and peeling on the engine hood, the front grill and the front bumper. This has happened very quickly, and is rapidly worsening. I first noticed the peeling around the windshield on 5/28/20, and the engine hood and bumper on 8/2/20. I have approximately 62,900 miles on the car and it is typically garaged. My understanding is that this will continue to worsen, and that the entire vehicle will need to be repainted. I firmly believe this is a defect, as reported by others, we are all experiencing the same issues in the same manner and locations on the vehicle. This should be recalled and repaired by Kia at no cost to me. Thank you.

- Menlo Park, CA, USA

problem #21

Apr 062020

Optima

  • 98,000 miles
In the late morning of Monday, April 6th 2020, my husband was driving our 2013 Kia Optima sxl home from the store when the car began filling with smoke. Luckily, he was able to pull the car over and jump out before flames began to engulf the front of the car. He called 911 and the fire company was dispatched. Their response time was short, but it took under a minute for the car to go up in flames (see pictures attached). There was zero warning that this horrific event was about to occur. No engine light, no funny noises, no problems whatsoever. In fact, I had just brought the car into our local dealership for routine service less than a month before on March 9. they gave me no indication that there was anything wrong with the car that would cause it to catch on fire. We filed a claim with our insurance company, who confirmed the car was totaled and listed a recent, but as yet unannounced, recall on my exact year, make and model of the car. After some research, I found that according to a February 27, 2020 article in us news and world report, Kia would shortly be recalling nearly 142,000 2013 and 2014 Kia Optima's. furthermore, 'Kia says a fuel hose can deteriorate and crack due to engine heat. The hoses can leak and cause fires. A fix is still being developed. The recall is expected to start April 16.' Although at the time of the article no fires had yet been reported, given the sudden nature of our car fire, it is obvious to us what has happened.

- West Grove, PA, USA

problem #20

Feb 032020

Optima

  • 95,000 miles
Poor paint jobs and not car has lots of peeling and chipped paint spots. Seems to be very poor workmanship and now we are stuck with a peeling car.

- Wesley Chapel, FL, USA

problem #19

Jan 112020

Optima

  • 75,000 miles
On 1/11/2020 my 16 year old son was driving the 2013 Kia Optima when the vehicle lost engine power. He was able to get the vehicle off the roadway at which time the vehicle stalled and burst into flames. The vehicle has had no prior mechanical issues. There have been no warning lights.

- Tuscaloosa, AL, USA

problem #18

Nov 052018

Optima

  • 68,000 miles
Before I paid off my car in 12-1-18, my 2013'Kia Optima's paint started chipping off. It has chipped off first on the hood and then on the door jams on both front doors. I find this suspicious in that when I bought the car new, they were pushing an extra paint protection program- - for a mear $2000 plus extra! it's as if they knew the paint would fail in less than five years.

- Wichita, KS, USA

problem #17

Apr 152019

Optima

  • 70,000 miles
Waiting on a red light, the Kia Optima stalled and then smoke started coming into the cabin. Within seconds the front of the car caught fire and my wife and two children had a very limited time to get out from the burning car into safety. The burning car was eventually extinguished by the fire department. Local police cordoned off the lane to provide safety for my family and others motorists on the road. The weather was clear and the time of the fire was around 12:30pm.

- Sterling, VA, USA

problem #16

Apr 022019

Optima

  • 79,000 miles
I was driving from woburn MA on new boston road headed to wilmington MA and my car seemed to shut down I was able to pull over off the street next to a curb location 147 new boston rd. I tried to start my car pressing the push button start only lights came on on the oil has engine battery... while still sitting in the car I was trying to make some calls I smelled a burning smell I noticed smoke coming from the front of the car. The smoke increased rapidly I exited the car called 911. While waiting for help to arrive I grabbed some items from the glove box and back seat the front of the car at that point flames were coming from under the hood the flames escalated to pop the hood a large fire had ignighted from the engine area the fire department put out the fire. A tow truck towed the car away.

- Wilmington, MA, USA

problem #15

Mar 112019

Optima

  • 65,000 miles
My car randomly caught fire at 10:30 pm while it was already sitting in my drive way since 7 pm. The entire front end of the car is now melted on my driveway pavement. Putting my family and my house at danger.

- Pembroke Pines, FL, USA

problem #14

Feb 232017

Optima

  • 35,000 miles
"takata recall". my Kia has been recalled several times, the motor has been recalled twice. The second time, I had my family with me going to Arkansas, and the car stalled as we were going through a stop light, another vehicle almost hit us. I have lost wages from work, lost time waiting to get my vehicle fixed, it has caused stress and anxiety and right now I just got three more recall letters in the mail. These cares are unsafe, but unfortunately it is my only means of transportation. I want Kia held accountable and to get these dangerous cars off the streets before some gets killed.

- O Fallon, MO, USA

problem #13

Sep 162018

Optima

  • 70,000 miles
On September 16, 2018 at approximately 930am, while on duty at work(correction officer) my Kia Optima gdi 2013 went up in flames in the parking lot of my job.. I was not present and the vehicle. I had already been on duty 530am that morning. Once I made it to the scene my car was completely almost burnt to the ground. The fire department labeled it as a electrical fire, which caused the car the burn from the inside out, starting from the engine. I had several personal items of mine burnt in the fire and also work equipment that was lost in the fire. Since the incident I've suffered mental, emotional and physical distress. I'm a single mother and I depended on my car to get me where I needed to go. Things have been very frustrating and hard. I'm seeking help from Kia motors.

- Opa Locka, FL, USA

problem #12

Oct 082018

Optima

  • 100,000 miles
Car spontaneously caught on fire resulting in total loss. No injury but driver had to jump out of moving vehicle.

- Mooresville, NC, USA

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