10.0

really awful
Crashes / Fires:
12 / 75
Injuries / Deaths:
14 / 1
Average Mileage:
65,032 miles

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« Read the previous 20 complaints

problem #293

Aug 272020

Optima

  • 116,000 miles
The contact owns a 2013 Kia Optima. The contact stated while driving 35 mph, the vehicle stalled without warning. The vehicle was not drivable. The vehicle was towed to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not diagnosed nor repaired as of yet. A dealer was not contacted. The VIN was associated with NHTSA campaign number: 17V224000 (engine and engine cooling) and NHTSA campaign number: 20V100000 (fuel system, gasoline). The manufacturer had not been informed of failure. The failure mileage was 116,000.

- Bridge City, LA, USA

problem #292

Aug 292020

Optima

  • 143,000 miles
I have a Kia 2013 optimum sxl, yesterday Aug 30 my Kia out of nowhere check engine light came on then it proceeds to stop on the freeway in traffic!! while I'm going 65 now it won't start at all the check engine light come on but my engine knocks and then cuts off. Yes I did have oil in my car in fact it's on the full line so I don't understand wats going on the engine knocking really hard not leaks on my car at all even when I apply pressure to accelerate it stays on 0 then engine knocks agin and then back off I tried 3 times and had to ende up pushing my car out of traffic

- Bullhead, AZ, USA

problem #291

Aug 212020

Optima

  • 155,000 miles
Car shut off while on the highway causing me to breakdown in a tunnel with no break down lane, car will no longer start. Dealership said the recall for the motor was ok on my vechile but I keep up with maintenance

- York, PA, USA

problem #290

Aug 242020

Optima

  • 110,000 miles
I was driving then the car shutoff almost causing an accident. It stated hybrid system warning do not drive. The car will not start and gets a few gauge lights.

- Boise, ID, USA

problem #289

Aug 132020

Optima

  • 160,000 miles
My car quits while driving. Warning lights flash often on dashboard even after

- West Memphis, AR, USA

problem #288

Jul 252020

Optima

  • 90,000 miles
The contact owns a 2013 Kia Optima. The contact stated that the vehicle made an abnormal nosie when started. The contact stated that the key was in her hand and the car was off but still was hearing the noise. When she opened the hood to disconnect the battery and walk away with the keys in her hand, there was a loud pop and smoke started to come from the engine. The fire department arrived and informed the contact that it looked like the ABS brake module caught fire and they extinguished the smoke. A police and fire report was filed. The vehicle was towed to serra Kia (12304 30 mile rd, Washington, mi 48095) and was diagnosed that the ABS brake module and harness needed to be replaced. The vehicle was not repaired yet due to part needed to be order. The contact stated that the vehicle was under an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

- Imlay, MI, USA

problem #287

May 152020

Optima

  • 97,000 miles
My 2013 Kia Optima started making a ticking noise at idle and the engine light came on. I took it into my dealership, after they got me for about $800 for odds and ends, they said my timing needs inspected. I said do it. Then later got a call from the service advisor saying "nevermind, my certified tech doesn't think it needs checked". certified tech" so, a asc certified tech hasn't been working on and diagnosing my car until now? I left the dealership with the same tick and the engine light still on. I also have proof of "deferred service" by the service advisor, for timing inspection. I was also told on the phone the whole engine should be pulled apart to really diagnose the issue. What"

- Bristol, IN, USA

problem #286

Aug 082020

Optima

  • 143,000 miles
Even though Kia suggests oil change intervals of 7500 I've been getting mine changed every 3000 miles. I still had 100 miles to go and I noticed my car was running a little rough and their was a change in its performance. I checked my engine oil as a precaution and the dip stick barely showed any oil on the tip. This problem started after I took my Kia in for a recall, they updated some sort of software and a some hose that was recalled for deterioration. There are no leaks, never had any and now my car is burning 4 quarts of oil between oil change intervals of jus 3000. I've seen many complaints on forums by owners who are having the same issue..

- Fort Wayne, IN, USA

problem #285

Aug 092020

Optima

  • miles
While going 70 mph down the interstate my engine shut off without warning thankfully I got it pulled over to the side of the road. It started back up and made it the short distance to my house this is the second time in a week it has done this.

- Fayetteville, AR, USA

problem #284

Aug 082020

Optima

  • 710,000 miles
I was riding down the road car just stopped after stopped try to crank again wouldn't crank when it did crank it had no power sputtered

- Orlando, FL, USA

problem #283

Sep 012019

Optima

  • miles
The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 75 mph, the vehicle stalled without warning. The vehicle was unable to restart. The vehicle was towed to concord Kia (2199 meridian park blvd, concord, ca 94520) where the contact was unaware of the diagnosis. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was included in an unknown recall. The vehicle was repaired under the unknown recall. The contact mentioned that a year later the failure recurred. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.

- Oakland, CA, USA

problem #282

Jul 212020

Optima

  • 112,000 miles
While driving my car at an average speed, the car suddenly started to jerk and would not accelerate, then next thing I know I heard a knocking noise in the engine.

- Tampa, FL, USA

problem #281

Jul 182020

Optima

  • 98,191 miles
The contact owns a 2013 Kia Optima. The contact stated that while driving at an unknown speed, the vehicle loss motive power and stalled with the check engine warning light illuminated. The failure recurred. The contact received notification of NHTSA campaign number: 17V224000 (engine and engine cooling). The dealer and the manufacturer were not made aware of the failure. The vehicle was taken to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was 98,191. The VIN was not available.

- Miami, FL, USA

problem #280

Jun 182020

Optima 4-cyl

  • 80,000 miles
THIS IS MY SECOND COMPLAINT, IT BEEN OVER 6 WEEKS SINCE MY KIA BROKE DOWN BECAUSE OF A RECALL. KIA IS NOT DOING ANYTHING ABOUT IT. I WAS IN CONTACT WITH A LADY BY THE NAME OF [XXX] BUT SHE HAS STOPPED RESPONDING TO MY EMAILS. I DONT KNOW WHAT TO DO I CAN'T GET MY CAR FIXED BY ANYONE EXCEPT KIA AND THEY WON'T DO IT. THE CLOSEST KIA DEALER IS OVER 100 MILE AWAY FROM MY HOME AND THEY WANT ME TO PAY THE TOW EXPENSES.[XXX] DID SAY SHE COULD ATHORIZE A TOW BUT HAS SINCE STOPPED RESPONDING TO ME. I NEED TO GET MY CAR FIXED AND KIA IS NOT DOING SO IN A TIMELY MANNER. I NEED HELP TO GET KIA TO FIX MY CAR AND DONT KNOW WHO TO CONTACT. EVEN CONTACTING DEALERS THEY TELL ME I HAVE TO GO THROUGH KIA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Dillon, MT, USA

problem #279

Jul 032020

Optima

  • 112,194 miles
The contact owns a 2013 Kia Optima. The contact stated that while driving 70 mph, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle was parked on the side of the road. The vehicle was not drivable. The vehicle was towed to independent mechanic. The contact was informed that the engine needed to be replaced. A dealer was not contacted. The vehicle was not diagnosed nor repaired. The VIN was included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer had not been informed of failure. The failure mileage was 112,194.

- Great Falls, MT, USA

problem #278

Jun 222020

Optima 4-cyl

  • 50,000 miles
I was driving the car and suddenly as I was coasting through an intersection the car stalled I coasted to the side of the road and stopped then attempted to start it and nothing happened wouldn't turn over all light on dash were on, it never started after that the mechanic said the engine seized then the starter went bad now need a new engine and starter.Kia is refusing to honor the engine recall because of a salvage title.

- Sun City, CA, USA

problem #277

Jun 012020

Optima 4-cyl

  • 80,000 miles
About 3 weeks ago my 2013 Kia Optima started smoking really bad. Contacted Kia through there web site to file a claim for a recall on the long engine block that causes piston rings to fail. I contacted Kia twice through there web site. With no response. I then called a dealer and they told me I would have to pay the cost for towing my vehicle to them for repair. I then called Kia and they also told me that I would have to pay the cost. My vehicle is not operational because of manufacturing mistake. I am under the understanding that Kia is to cover all cost to fix any recalls, but they are telling me I have to cover part of the cost. The closets Kia dealer is 140 moles away they closed the one that I bought my Kia from.

- Dillon, MT, USA

problem #276

Jun 252020

Optima

  • 137,000 miles
The contact owned a 2013 Kia Optima. The contact stated that while driving approximately 65 mph the odor of fuel was present inside the cabin of the vehicle before suddenly smoke and flames were scene coming from under the vehicle. The fire department was called to the scene and extinguished the flames. During the incident, the owner sustained an injured right finger while attempting to open the hood. No medical treatment was required. The vehicle was towed away as it was destroyed by the fire. The local dealer alm Kia South (4310 jonesboro rd. Union city, ga) was notified of the failure as wells the manufacturer were a case was opened. The contact stated he had received notification of NHTSA campaign number: 20V100000 (fuel system. Gasoline), however, when he contact the dealer he was unable to schedule a recall repair appointment for several months. The failure mileage was 137,000.

- Atlanta, GA, USA

problem #275

Jun 232020

Optima 4-cyl

  • 85,000 miles
While driving on the turnpike the car completely shut off. Prior to shutting off, the battery, oil and transmission icon appeared on the dashboard. Thankfully I was able to merge over into the side lane safely because the breaks along with the steering suddenly became difficult to control. After placing the car into park and removing the keys from the ignition, I attempted to restart it. It started, so I continued heading home. Approximately driving another 12 miles, the same thing happened again. The only difference this time was upon restarting it, a weird knocking noise came from underneath the hood, so I shut the car off. I waited about 5 minutes to restart it and it started right up, so I continued heading home. Today, once again while driving, the car shut off. Same knocking, and dashboard lights. After waiting about 5 minutes, I restarted it, only to continuously hear a loud knocking noise and a vibration coming from under the hood. While accelerating, it barely moved and the noises became louder along with the vibration.this time the car was incapable of being driven. I had to get it towed directly to a Kia dealership. Good thing my car was still covered with easy care or else I wouldn't have been to get it towed. I don't even know how I am going to be able to afford whatever needs repaired. I did receive a recall notice and will attach it below.

- Hazleton, PA, USA

problem #274

Jun 152020

Optima

  • 104,000 miles
The contact owns a 2013 Kia Optima. The contact stated that while her spouse was driving at approximately 70 mph, the coolant and engine warning lights illuminated. In addition, there was smoke coming from the rear and front of the vehicle. The smoke extinguished once the vehicle was turned off. The vehicle was towed to the contact's residence. The contact mentioned that the vehicle failed to start and was making an abnormal knocking noise. The contact stated that she also noticed oil leaking in the rear of the engine compartment. The contact contacted gunther Kia (1900 S state rd 7, fort lauderdale, fl 33317 (954) 800-2125) and informed them of the failure. The dealer informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall. The approximate failure mileage was 104,000.

- Pembroke Pines, FL, USA

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