10.0

really awful
Crashes / Fires:
12 / 75
Injuries / Deaths:
14 / 1
Average Mileage:
65,032 miles

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« Read the previous 20 complaints

problem #233

Jan 032020

Optima

  • miles
The starter melted causing the engine to lock

- Sylacauga, AL, USA

problem #232

Jan 102020

Optima

  • 76,000 miles
While driving there was a sudden knocking in the engine and then the engine seized losing pressure the middle of the road had to push it off to side would not start back up this happened 300 miles after last oil change car disabled due to engine failure.

- Aurora, CO, USA

problem #231

Jan 112020

Optima

  • 75,000 miles
On 1/11/2020 my 16 year old son was driving the 2013 Kia Optima when the vehicle lost engine power. He was able to get the vehicle off the roadway at which time the vehicle stalled and burst into flames. The vehicle has had no prior mechanical issues. There have been no warning lights.

- Tuscaloosa, AL, USA

problem #230

Jan 022017

Optima

  • miles
The contact owns a 2013 Kia Optima. The contact stated that while driving at 20 mph, without warning the vehicle lost motive power. The contact stated that the power steering and brakes was inoperable. The vehicle was taken to an unknown dealer where the engine was replaced. The contact stated that two years later the engine ceased and was replaced by the same the unknown dealer. The contact stated that within 24 hours of the second engine replacement, the vehicle started to vibrate abnormally while driving. The vehicle was taken to the unknown dealer for a third time to be diagnosed. The contact was informed that of a misfire on cylinder number 1. the contact stated that the ignition coil in cylinder 1 was replaced, the diagnostic trouble code was reset and the vehicle was test driven. The failure was not duplicated. The manufacturer was contacted and informed of the failure. The failure mileage was unknown.

- Williamsville, NY, USA

problem #229

Jan 062020

Optima

  • 76,000 miles
I was driving on the highway when I started hearing a knocking sound coming from the engine. It got really loud, lost power and low voltage warning popped up. Pulled over and the knocking got louder. While shifting lanes with no power I almost got in several accidents. Got to the shoulder and knocking got worse. As I was on the shoulder with hazards on the whole car died out including hazards. Was out until 1130pm with no hazards waiting for a tow. Got it to koa the next day and they said engine was seized, they want me to pay $1300 just to take the engine apart to see what part is damaged. On top of that they said it would be $7000-9000 for new engine. They need to recall these hybrid engines.

- Riverside, CA, USA

problem #228

Sep 252019

Optima

  • miles
Told I need a new engine but it would not be covered. I called Kia and they said to get a second opinion. My engine is getting worse in the meantime and it concerns me to drive it. From a quart after 800 miles to 2.5 quarts after 950 miles in only a couple of months. Was told pil consumption is not part of the current recall, though many mechanics have told me otherwise. I have less than 100K miles on it my car should not be doing this!

- Lehighton, PA, USA

problem #227

Dec 112019

Optima

  • 109,000 miles
On 12/11/2019, I was driving my 2013 Kia Optima sx turbo when suddenly it started to sputter, as I was attempting to pull over the engine completely shut off/ seized in the middle of the road.. I was forced to put the car in neutral and push it onto the nearest sidewalk ramp onto a storage parking lot.. after that the engine wouldnt turn.. the battery wasnt dead because the radio, lights, dashboard would all turn on, but the engine would not turn over, it would not even make a sound as if it were trying.. I towed it to the nearest mechanic to see what was going on and they said the engine froze/ seized and they found metallic particles in the oil... I did some research and it looks like some Kia Optima engines have a certain recall for premature bearing wear and tear inside of them that causes the engine to seize, this sounds exactly like what happened to my Kia... the mechanic also advised me that there was a shortage that caused my computer to burn out... not sure if related but the issue with my engine definitely sounds like a common recall issue with 2011-2014 Kia Optimas... I looked up my VIN # nothing pops up but when I search for general info on Kia recalls, engine seizing is one of them.. please advise on what to do..

- Baldwin Park, CA, USA

problem #226

Nov 272019

Optima

  • 140,000 miles
Oil consumption issues: I got an oil change on 11/27/19 I explained that I had to put oil in it several times in between oil changes. The person at Kia told me to come back in 1000 for them to check it (not to add oil) I checked it the morning 12/8/19 at 900 miles - it was under the low mark and I was 2 hour away from home. I took it back to Kia on Monday evening 12/9/19 almost 1200 miles from the last oil change.). person at Kia staid I was down 2 liters (very little oil on the end of the dip stick. The oil light did not come on, but it did flicker a few light on my 2 hour drive home ) ' Kia advised I'm over my 100,000 miles and that's not part of the engine recall. I went home, checked the internet and there tens of thousands of blog about oil consumption. 1 day ago there was a new story, where Kia denied a person claim after the engine seized. An inspection found a hole in the engine block. The mechanic wrote in a report that it was most likely caused by a lack of lubrication; therefore Kia did not pay. Kia is aware of the oil consumption issues. My local dealership received hundred's of complaints but I was told there is no recall for that issue. If you get it checked it'll read for a different issue other that the current engine recall; it will miss up your chances of getting a new engine when it seizes up.) I don't feel like I'm safe in this vehicle and Kia's still playing russian roulette with our lives.

- North Little Rock, AR, USA

problem #225

Nov 212019

Optima

  • 118,518 miles
I was leaving work and my car wouldn't crank, I thought it was my starter so I replaced the starter only to hear loud knocking noise coming from the engine. I was concerned with the work from Firestone so I took my car. While driving the car on a busy intersection my car, a 2013 Kia Optima just shut off completely after the starter was replaced. I initially thought it happened during the replacement of the starter but an adjuster came out and ruled the starter was brand new and had nothing to do with the engine. As I continue to read online reviews I see it can be a problem with the engines on Kia. I have a loud knocking noise coming from the engine with metal flakes in the oil.

- Fort Pierce, FL, USA

problem #224

May 162019

Optima

  • 120,000 miles
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was repaired per NHTSA campaign number: 17V224000 (engine and engine cooling) at evergreen Kia (located at 9205 S western ave, Chicago, il 60643, (800) 211-3116). The dealer replaced the engine in January of 2019. While the vehicle was parked in the garage, the contact attempted to start the ignition, but was unsuccessful as smoke appeared. There were no warning indicators illuminated. The contact exited the vehicle, opened the hood, and saw flames. The contact's husband was able to extinguish the fire. The fire and police departments were not contacted. The VIN was included in NHTSA campaign number: 18V907000 (fuel system, gasoline, engine). The vehicle was towed to berwyn Kia (located at 7050 ogden ave, berwyn, il 60402, (708) 797-0300) where it was diagnosed with needing the starter and starter system replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 120,000.

- Chicago, IL, USA

problem #223

Dec 102019

Optima

  • 180,000 miles
My battery indicator light came on while driving on hudson bridge rd. At the traffic light the car would not take off after the light change. I tried to turn the car off to restart, but it would not turn off or move. There was smoke coming from under the hood. Someone helped me push out the street and the next think we notice are flames coming from under the hood. The car was on fire and a worker at a nearby shop used an entire fire extinguisher but the flames continued until the fire department arrived to put out. The fire burned the front of the car and tires.

- Stockbridge, GA, USA

problem #222

Dec 072019

Optima

  • 103,000 miles
Driving the car down the highway at 60mph engine light came on and motor starting violently shaking and immediate loss of power

- Maysville, KY, USA

problem #221

Dec 042019

Optima

  • 125,000 miles
Driving and check engine light came on then car just stopped running and would not start, on a state road

- Gainesville, GA, USA

problem #220

Nov 232019

Optima

  • 96,404 miles
The contact owns a 2013 Kia Optima. While driving 55 mph, the vehicle seized and multiple warning indicators illuminated. The contact stated that the instrument panel was illuminated, but the ignition would not start. The vehicle was towed to an impound lot and then to the contact's residence. An independent mechanic came to the contact's residence, but the cause of the failure could not be determined. The contact associated the failure with NHTSA campaign number: 17V224000 (engine and engine cooling). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not informed of the failure. The failure mileage was 96,404.

- Stockton, CA, USA

problem #219

Nov 222019

Optima

  • 153,000 miles
I was driving on the highway around 70 mph, pressed the gas pedal and then the engine accelerated and then decelerated back to accelerating. By that time, the car lights on the dashboard turn on and the gas pedal would not accelerate the car anymore. The car slowly started decelerating on the highway, where I managed to get off of the highway into a dip on a big street. Had it towed because the car's engine would not start anymore, but the lights and radio inside would turn on. I saw other people online talking about the same problem and how there is a recall on certain vehicles, but when I searched up my car's VIN number, it doesn't appear to be on the recall list.

- Los Angeles, CA, USA

problem #218

Nov 022018

Optima

  • 80,000 miles
Engine started making noises and decreased acceleration then sounded horrible and shut down. I'd really like to get the car fixed. I don't have 3000 dollars to buy a engine I still owe 16,000 on the car. Yes they got me.

- Englewood, TN, USA

problem #217

Nov 152019

Optima

  • 80,000 miles
I was driving my car on the highway in rush hour traffic on 11/15/19 and had just accelerated up to about 60 mph when the car completely lost power in the middle of traffic. I was able to steer the vehicle to the side of the road without power steering or brakes because the engine had completely shut off. Once I got to the side of the road, I tried several times to start the car up again and the engine wouldn't do anything at all. The battery wasn't dead and I had plenty of fuel in the vehicle. I had my car towed to a Kia dealership/service center. I searched my VIN # on this database and that's when I saw that a recall has been out since 2017 for my year/make/model, and the recall is for this exact problem with the engine. I didn't purchase the car until 2018 from a Hyundai dealership who did not mention or address the known issue/recall. Per the recall info, there is a known issue with the bearings due to a machining/manufacturing issue when the car was built. The engine light never came on and I did not notice a knocking sound prior to this engine failure. I am currently waiting to hear about what is going on with my car and when/if Kia is going to fix the recall issue, and I am being charged for the diagnostics. The NHTSA recall # is 17V224, manufacturer recall # is SC147.

- Cleveland, OH, USA

problem #216

Nov 152019

Optima

  • 47,000 miles
2013 Kia Optima sport with approximately 47,000 miles loss of turbo. Pulled out of my garage and my car seemed sluggish. I noticed the engine light was on. As I accelerated my turbo did not seem to kick in and my car would rev up and not accelerate very well. Called Kia they said I have 5 year or 50,000 mile warranty. I told them I also have 10 year 100 mile powertrain warranty. Just ran a recall check and NHTSA states recall on long block engine and turbo recall on my sport model.

- Bakersfield, CA, USA

problem #215

Nov 112019

Optima

  • 82,268 miles
I was driving away from my house going to my moms house she lives approximately 30 minutes from me 15 minutes into the drive I stop the traffic light trunt red the car began to start acting like it was about to cut off so I pulled over to the nearest store to call for help because I just knew I wasnt go make it to my moms low and behold when I went to crank it back up to attempt ty O go to my moms before help came it won't stay crank so I waited in my car until my mom and the tow truck arrived now the car is just sitting in my yard until I find out what's really wrong with

- Whiteville, NC, USA

problem #214

Oct 282019

Optima

  • 65,000 miles
I was driving to work-freeway 65 when check engine light and oil light came on. The car dropped power and I could have had serious injuries to myself and others. I contacted Kia and they had it towed to dealer-dealer and Kia 800# give you the run around-they said there engineers told them we need to do oil comsumption test and told me to pick up this dangerous car and drive it. I have made numerous calls to Kia and they never call back- I even asked the service manager if he has driven my car and he said no. This is not taking care of your consumers/customers to even ask me to place my life in danger to keep driving this car-they are well aware of fires and the seriousness of driving this car and putting others in danger-my car has sat at Kia -independence, mo for 2 1/2 weeks and I also received no recall notice ever. My car had 5 recalls at the time it was towed the most serious recall is SC147 NHTSA 17V224 my car had 65,000 miles. There is no way I will drive that car until Kia resolves the issues, I also had large amount of white smoke- coming from tail pipe-dealer said car burning oil don, T know where, well that isn.T so true. Dealer aid motor needs replaced but it is out of there hands because engineers said oil test needs done.drive it come in every week so they can see how much oil it burns-I am glad they think our time isn.T important or our safety-this is there mistakes and they need to resolve it.

- Independence, MO, USA

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