After my last oil change that was done at Lokey KIa in Clearwater, FL. I had my oil changed on July 27,2023. From the date of my oil change till mid Oct 2023 I used 5 qts. of oil. The first appointment that I could get was 11/24/23. A engine diagnosis was done and the conclusion was the engine was burning oil. I opened a claim with KIA and was told that the car was out of warranty by six months but was still under the mileage. I asked the KIA representative if they could do a good will gesture to replace the engine and was denied.

- Clearwater, FL, USA

The contact owns a 2013 Kia Optima. The contact stated while driving 50 MPH, the vehicle lost motive power and was jerking. The check engine warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and the vehicle was able to continue driving; however, the vehicle failed to exceed 35-40 MPH. The contact stated that she turned on the hazard lights and drove to the residence, where the vehicle remained parked. The contact stated she connected an OBD reader to the vehicle and read a diagnostic trouble code (DTC) for knock sensor failure. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

- Lake Orion, MI, USA

The contact owns a 2013 Kia Optima. The contact stated that the engine warning light was illuminated. While driving at approximately 30-?"40 MPH, the vehicle started to smoke. There was an abnormal clunking sound heard. The vehicle stalled and failed to restart. The vehicle was towed to the residence. The contact called an independent mechanic and was referred to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that there was no warranty coverage on the vehicle and to tow the vehicle to the local dealer. The approximate failure mileage was 150,000.

- Clinton, MD, USA

The contact owns a 2013 Kia Optima. The contact stated that while coming to a stop, the vehicle stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact stated that the check engine, low coolant level, and oil pressure warning lights illuminated. The vehicle was towed to the residence. The dealer and an independent mechanic were contacted, and the contact was informed that the engine had seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

- Canoga Park, CA, USA

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was making an abnormally loud rattling sound while driving. There was no warning light illuminated. The vehicle was taken to the local dealer. The dealer inspected the vehicle but could not determine the cause of the failure. The dealer informed the contact that a fuel system cleaning and a decarb procedure might need to be performed on the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 155,000. VIN tool confirms parts not available

- Dove Canyon, CA, USA

This car uses a quart of oil approximately every 200-300 miles without fail. It burns out spark plugs, coils and has burnt out the catalytic converter. This started at around 125,000 miles, it now has 154,000. That is a lot of oil I-??ve had to put in it.

- Cosby, TN, USA

in the middle of october around the 15th 2023 (HECU) hYDRAULIC electrical control unit light, the ABS light, the ENGIN light, and a couple of other unknown lights up and than my car tell me to pull over and shut down. you will have to tow it for inspection upon request due to all the warning light. my car had 117,000 document miles on it when i bought it, it now has 128,000. I paid cash for this car and it was my only means for my daughter and i to get to school work and with her dad in the hospital slowly still not out of the woods recovering throat cancer surgery patient. (ALL DOCUMENTED) on legal true facts statements dated sealed and signed documents for every statement stating true facts of this information that i am representing to you on December 1st 2023 My Neighbors, animals, property and family are at safety risk with the cars capability's to just combust SITTING OR DRIVING. Kia Corp. and Kia of Tucson both via verbal telephonic told me there is not a part to fix the recall just yet.. I do have a open case with NHTS. There were no prior warnings.

- Tucson, AZ, USA

Nov 5, 2023 my wife, son and my self traveled to Las Vegas for a family party. 2 days prior to our trip I got a tune up. On the day in question after traveling 1 hour and about 20 minutes to Las Vegas the car made a noise as if something fell off the engine next came on the oil light followed with smoke from the car. Thankfully I was able to get over where the car completely shut off and has not started since. After 5 hours of waiting in basically in the middle of nowhere we were towed to our destination which was 190 miles away from where the car shut down

- Moreno Valley, CA, USA

Over a year ago I was sent to Kia to fix a recall for a possible fuel leakage problem over my engine that got fixed with mesh tape and one zip chord. Now my engine has gushing fuel leaking on it on daily basis. I called kia a few months back asking for them to remedy this due to another recall and how I needed a rental so I could continue working while they fixed the problem they screwed up and they told me it would be over a month before they could fit me in their schedule. I have been smelling gasoline in my vehicle making me feel nauseous as I drive and the fumes are intense and my I smell it burning. My coworkers tell me daily what is that gasoline smell". Now I get in the mail another recall notice about sparks going off for gaskets or thingsmajigs on my engine just from being idle in a parking spot or driving and how I should park away from others??!?!? Just in case!!! What about my safety?"! I still have gasoline leaking all over my car engine!. My house could blow up! This is outrageous that none of this is taken care of.

- Fleming Island, FL, USA

While driving on highway, loss of acceleration/power, all lights appeared on dashboard. Pulled over, turned off engine. Restarted engine and power/acceleration was restored.

- New York, NY, USA

Engine problems

- Adelanto , CA, USA

Engine turned off in middle of highway without warning

- Hopatcong, NJ, USA

The contact owned a 2013 Kia Optima. The contact stated that while parked, the contact noticed smoke coming from the hood and went to open the hood but could not because the latch had melted. The contact went to get an extinguisher but the flames were too aggressive. The vehicle had exploded twice while waiting for the fire department. The fire department extinguished the fire. A fire department report was filed. No police report was filed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under a recall. The failure mileage was approximately 123,000.

- Berry Creek, CA, USA

In March 2023 car stopped in the middle of an intersection with no warning. -??Hybrid system warning-?? on dashboard lit up as well as all other lights. Dealer said repair was under warranty because of faulty spark plugs which were a safety recall. Prior to this all safety recalls were taken to dealer yet the problem still occurred. On July 2, 2023, the car stopped on the freeway. All lights lit up and the -??Hybrid system warning-?? came up. The car began to smoke. The car was towed to Kia dealer they said the water pump needed to be replaced. The water pump was replaced with a certified Kia part. The car still would not turn on. Kia replaced the battery and said the engine needed to be replaced for $9000. They said we were out of warranty (10 years by 2 months). This engine failure seems to be related to the safety recalls that Kia -??fixed.-?? I also have documentation that the warranty should be extended to 15 years or 150,000 miles but the delay refuse to make repairs under the warranty.

- La Habra, CA, USA

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked, the contact noticed that the vehicle had needed an oil change frequently. No warning light was illuminated. The vehicle had been diagnosed by the dealer and confirmed that the vehicle was consuming an excessive amount of engine oil. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

- Simpsonville, SC, USA

NO ACCIDENTS!!! To the National Highway Traffic Safety Administration (NHTSA), Subject: Concerns regarding Kia America's handling of vehicle recalls I am writing to express deep concerns regarding the service and responsiveness of Kia America, particularly in relation to several recalls on my vehicle. There are currently eight outstanding recalls on my vehicle. To address these issues, I brought my car to Kia Jim Ellis in Kennesaw, GA. Following the inspection, I was presented with an estimate of approximately $3,000 for engine repairs. Surprisingly, upon the car's return, I found it had less than a quart of oil. While the dealership did later acknowledge this oversight, such a lapse is deeply concerning. Additionally, the written report from the dealership noted that one of the required parts for the recall repair was missing and had been ordered. However, this was not verbally communicated to me, and the car was handed back as if all repairs had been completed without any cautionary note or indication of when the missing part would be installed. A particular recall that has caused me significant concern pertains to the engine. I've understood that the defect can lead to the engine locking up, which could pose a serious hazard on the roads. Despite expressing my apprehension, the service technician simply advised me to return the vehicle if any noticeable issues arise, including if the engine locks up. For clarity and emphasis on the importance of the recalls, I provided the technician with a detailed letter. Furthermore, I've encountered hurdles when attempting to communicate with Kia America's support at 800-333-4542. After documenting my concerns, a representative transferred my call to a supervisor for resolution. Regrettably, the supervisor expected me to reiterate the previously documented issues and disconnected the call when I referenced the ticket. Dear Kia, recalls have been created to avoid accidents

- Atlanta, GA, USA

My car simply -??just quit-?? leaving me stranded on the road. I called my nearest Kia dealer who said it would be at least 6 weeks until they could see it. Apparently according to a quick search, these cars are blowing engines rather regularly. Why wasn-??t there a recall before engines were blown? Since my car is no longer covered under warranty, I-??m expecting a hefty bill even though there-??s an obvious defect. Kia will not return my calls.

- Marietta , GA, USA

I was driving the car and my engine shut off completely it will no start back up.

- Amelia , VA, USA

My Kia has a weird sound coming from the engine when it is on parked on when I'm driving and I have the break on. I took it to 2 mechanics, and they both told me that it was the bearings wearing of from the engine and that the motor is working harder than it should and using the motor oil more than it should. Both mechanics told me that it would need a new motor soon but to make it last longer to monitor the motor oil to ensure it always has some. Both mechanics also say that my kia should have a recall, but when I look at my vin, there is no recall for the bearing wear of the engine. It is unacceptable that my kia has a recall for the bearing wear of the engine but not specified for my car and now I have to be worried that my car will break down or worse cause an accident. The recall is 17v224000 SC147

- Fountain Valley , CA, USA

My 2013 KIA Optima caught fire about three weeks ago I don't know what caused it, but it started under the hood of the car where the motor is. Initially the car stopped when I had an oil change and I thought it was the starter. I had a new one put on and it started. I drove it and it caught fire. Now it is sitting at my home and the fuse compartment have been stolen out of the car. If someone will let me know what to do about the situation and what caused the fire, I would really appreciate it. Also, if someone could let me know if the fire was caused by one of the recalls for that car. Thank you, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Loganville, GA, USA