10.0
really awful- Crashes / Fires:
- 3 / 14
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 34,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
UNKNOWN There are recalls for the vehicle and the Kia dealership hasn-??t sent any letters notifying I had to find out online.
- North Charleston, SC, USA
Snow white paint on optima is chipping bubbling and coming off. now certain areas are starting to rust. this has gotten worse in the last year i have noticed multiple cars in that color peeling in the same areas. hood and roof area. some are worse then mine. i called kia and there is no known issue. if you goggle snow white kia paint issue there are multiple forums. estimates to repaint are more than what the car is worth. if i were to trade my car in there would be issues with the paint cause a decrease in value. car is good condition no machinal issues or body issues other than the paint
- Hamden, CT, USA
Paint failed. After less than 3 years of having the vehicle the painted was peeling off. Took it to the dealership and they said they had no complaints that I would have to fix it. It became worse with a large section on the hood of the car and on the drive rear door above the window. After a hail storm I had chips all over. Had to get parts of the car repaired. The insurance did not cover all of the paint. The roof was still covered in chips. A few days ago on 9/6/2022 I went out to my car and noticed a very large portion of paint missing from my trunk lid. It was dark so after work in the morning I looked at it before going home. Almost the entire trunk lids paint was peeling off the car. I verified with the company that didn-??t the paint job after the hail storm and they did not paint the trunk. I looked over the car and found a few more chips.
- Norman, OK, USA
Unknown
- Stafford, VA, USA
Car is available. I have a 2013 Kia Optima SXL that has paint that is randomly chipping. Took it to service department and this is a common problem for this car and paint color. I have repair estimate totaling $2501.55 not including windshield that he says would need to replaced if it cracks during repair due to it having to be removed.
- Jonesboro, GA, USA
My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.
- San Francisco , CA, USA
Paint has been chipping/peeling off with no reason at all.......continues to peel off without any cause
- Indianapolis, IN, USA
I had a recall on my car a little over a year ago I believe and they had to put new engines in a bunch of Kia cars. They said I would get a rental, but I never did and I ended up having to get my own out-of-pocket cause I had no way of getting around. I was never offered any type of reimbursement for this. Now, they have a recall for something that is related to previous complications I have had with the car and expect me to just drive around with it even though it could catch on fire. This is the same issue I had before. I need a car, have no money for a rental, and they still do not have the part to address this recall. I really want them to handle it this time in a timely manner and provide me with a rental free of charge if they cannot.
- Wilmington, OH, USA
The paint (SWP) on my car has been chipping for some time now and it-??s been getting worse.
- Bel Air , MD, USA
My son was driving the vehicle on the freeway. Suddenly and spontaneously, the glass in the sunroof shattered. Fortunately he had the interior shade closed so glass did not spill into the car. He does not believe anything hit the roof, he said he just all of a sudden heard the glass shatter and felt the wind rushing in.
- San Diego, CA, USA
The paint is peeling in multiple areas for no explained reason.
- Aylett, VA, USA
While driving down interstate 10 my vehicle suddenly lost all power from the engine. Upon stopping to attempt restarting it I plugged in my personal obd2 maintenance tool and came up with no trouble codes. Vehicle would not crank.
- Eastvale , CA, USA
I am terrified the car is going to catch fire. You can fully inspect if need be. Most of the electronics in my car malfunction, since the start of buying it, windows roll down but not up from front button, sometimes my sunroof will open randomly, or when going to close will just reopen, my seat buttons dont always work, etc. But the newest thing that is scaring me and doesnt seem to be just cosmetic like the other electronic things it my air bag light randomly coming on, my driver air bag light comes on and the moment it does my passenger air bag light turns OFF with nobody in the seat. So Driver airbag will NOT be deploying but my passenger one will, with nobody in the seat. On top of that it vibrates and rough idles so badly its actually randomly turned off in the morning when i first start it. I have had my engine replaced and upgraded, and my turbo replaced already. I'm scared its not safe. I have not taken it to the dealer, as when I call them they tell me they are booked out for MONTHS.
- Azle, TX, USA
My paint is chipping away on my hood and frame around windshield.
- Hawkins , TX, USA
Paint was chipping from the top of the car. White pear white and I seen alot of people having the same problem.it is available for inspection upon request.
- Madera, CA, USA
Moved my vehicle from California to New York and when the temperature reached around 30 degree's i noticed that that paint would begin to bubble and flake off. Since i have owned the vehicle the vehicle has not been in a location where temperatures reach below 55 degree's. since I relocated to NY for the past 2 years I have had consistent issues with paint flaking and chipping off my vehicle once temperatures go below 30 degree's.
- Plainview , NY, USA
Basically my paint just started peeling off in spots I have pictures and video showing the paint just come off as we blow on
- Bay City, TX, USA
My Kia has been chipping it-??s paint off for years now. I have paint chip marks all around car. Car looks like it-??s 15 yrs old due to bad paint. It-??s down to the primer bare of the car.
- Houston, TX, USA
Pearl white paint flaking and peeling off exposing bare metal to elements increasing the risk of rust and corrosion to body. Numerous area of vehicle are affected.
- Compton, CA, USA
- Turlock , CA, USA