10.0

really awful
Crashes / Fires:
7 / 24
Injuries / Deaths:
8 / 0
Average Mileage:
53,494 miles

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« Read the previous 20 complaints

problem #150

Jun 152020

Optima

  • 100,000 miles
A local shop diagnosed the car and said the engine seized. Before I brought it to the shop a local mechanic said that the bearing(s)/ needs to be replaced and said that the enging is very close to seizing. I call my local Kia dealership and asked about it, they said that there is only 1 recall showing on the Kia website. I have screenshots of 4 different recalls and 1 of them says bearing deffect can cause the engine to seize. So idk if they are trying to not entertain my recall but they also said that I would have to towe it there and they will do take care of the recall that is showing up on their end which is not the reason why the car is down. Luckily the car died when I stopped at a traffic light and I was just stuck on the road.

- Barrigada, GU, USA

problem #149

Jul 302020

Optima

  • 112,000 miles
The car has lifetime engine warranty and Kia dealership confirmed the same and they are still rejecting me to fix my engine even I offered to pay a fair part of the repair, the engine is consuming oil like crazy 1 quart per 250 miles its makes ticking sound when accelerating and Kia seems like they dont care even if it has a lifetime engine warranty

- Willowbrook, IL, USA

problem #148

Feb 142021

Optima

  • 110,000 miles
Engine sound like its about to blow up, engine is knocking very loud, loud valves, and lack on power when you try accelerate, happens on a highway and they need to tow car home, it was my 3 kids in the car, and it was the most horrible experience.

- Avondale, AZ, USA

problem #147

Feb 052021

Optima

  • 210,000 miles
I left the dealer lot at closing time 2/5/2021 the traction light and brake lights warnings were on the ABS light the car brakes skidded upon applying brakes driving at a slow speed the car shook while applying brakes and it felt as though the entire motor was going to fall out. Later my 17 year old whom has driven for 2 years was driving a few miles from home she said the steering went out the brakes went out she skid across to the other side of the road did not hit anything yet the entire engine and entire front end of the car came apart the frame and all. She could easily have been killed I would like this investigated thoroughly. I told her to drive slow and she was only going around the corner I had planned to take it back to the dealer the following Monday bjut was totalled before I did. She reported going 45 mph on a road when I had the issues I was driving about 35 to 45 on a regular road did not drive it on an interstate yet due to the uneasy ways it was handeling and I have never had a wreck in all my years of driving and 1 and a half hour drive each way to work for 40 years. The car also felt as though it was accelerating on its own also'

- Carriere, MS, USA

problem #146

Jan 252021

Optima

  • 89,000 miles
Check engine light has been on for a week. Had appt to go in 2/2/21 with Kia but driving down the interstate started hearing a light ticking sound. When I accelerated on the gas it didnt do anything. It was bogged down. It stayed at 60 mph so I did it again and still the same thing. My husband aslo said that it's been sucking oil down for no reason. It has 89,000 miles on it. I had to pull over and have it towed to Kia. I'm still currently waiting to hear what they are gonna do.

- Augusta, GA, USA

problem #145

Jan 152021

Optima

  • 109,000 miles
Engine prematurely uses oil and had no indication of no oil. Engine has knocking and is in limp mode but is not under recall associated with same year and model, however has same symptoms

- West Helena, AR, USA

problem #144

Nov 152020

Optima

  • 104,450 miles
I currently own 2014 Kia Optima just hit 104600 miles.I have never had an issue except my brake lights repeatly burning out. I recently checked my oil which was a little low I bought 2 quarts and put them in my car. A few weeks later my oil light flashed than went off I checked my oil again and there was nothing on my dipstick. From there I I drove 2 blocks to my the oil change place down the street from my home. The mechanic notified me that my engine was burning to hot, and I had less than a quart of oil left in my car. I told him that was strange since ive never had any leaks.he notified me that this was a known issue with this car and to take it straight to the Kia dealership because the engine is failing. From there I did an oil change and drove to Kia. I dropped it there to be check and was notified that the couldnt see an issue to drive it 1000 mile and bring it back. I picked it up and continued to drive about 10-14 days later I was driving and accelerated to get on the freeway and my car blew a bunch of white smoke from the tail pipe and lost power for a moment and engine light came on. I checked my oil and it was very low again. I called Kia back and had my car towed back to Kia dealership. After they looked over they notified me that my oil valves inside the engine were bad and that it was burning the oil ho. They said would contact kma to see if it would fall under the recall. I was later notified that I would have to repair it myself as there is no knock code - or complete engine seizing, im currenly unable to drive my car / and owe thousands on the car still. This is just unfair for consumers who buy there products.

- Sacramento, CA, USA

problem #143

Apr 132019

Optima

  • 140,000 miles
My Kia Optima killed while driving on the road causing me to scrape the side of my car and it started smoking finding leaking oil as well over a year ago and my car has been sitting at the Kia dealership storage because they told me there wasn't a recall on my vehicle and that I would have to come out of pocket for an engine. I have come out of pocket for transportation for months and have had to pay a storage fee not knowing they were charging me until hearing from Kia consumers. Now all of a sudden a recall is popping up when I look up my VIN and even my insurance company alerted me that there are in fact 3 recalls on my car. I am out of a job because of not having transportation after coming out of pocket over 3,000 for a rental I couldn't spend another dime of my savings for my family's holidays and emergency stash. I'm never looking forward to doing business with Kia again. I've been so stressed mentally and physically and I'm still paying a car note for a car I can't drive

- Beaumont, TX, USA

problem #142

Nov 012020

Optima

  • 15,000 miles
Recall on engine was replaced 2 years ago for having metal shavings in the oil. The second motor has 15,000 miles on it and it's burning oil and smoking to where you can't see anything. I was getting on I 65 going North and smoke came out. It hesitates to go. Can't drive it over 45-50. Steering has a recall for a plastic cuffling behind steering wheel. It was replaced last year according to riverchase Kia in pelham Alabama. It is now making a popping noise again. Condensation is getting in tail lights causing the bulbs to blow. The headlights when on dim you can barely see.

- Alabaster, AL, USA

problem #141

Dec 082020

Optima

  • 85,000 miles
The contact owned a 2014 Kia Optima. The contact stated that she lost consciousness while driving at 65 mph which resulted in her vehicle rolling off the road and into an embankment and landed into a tree. The air bags did deploy upon impact. The contact had to be cut out of the vehicle through the driver side door and was immediately rushed to the hospital via ambulance. The contact sustained injuries to her back and chest; as well as lacerations to her right lower arm and lower abdominal area. The contact was uncertain if a police report was filed. The vehicle was totaled at the scene and was uncertain of its current whereabouts. The manufacturer nor the dealer had yet to be made aware of the failure. Prior to the failure, the contact had received a notice for NHTSA campaign number:17V224000(engine and engine cooling); however, she had not receive a notification for NHTSA campaign number: 20V519000(service brakes, hydraulic). The failure mileage was approximately 85,000.

- Tulsa, OK, USA

problem #140

Dec 012020

Optima

  • 95,000 miles
Check engine light came on and then when trying to excellerate on the gas to enter onto the highway, the engine started bogging down and not picking up speed. Took it to O'reilly autoparts to get the engine code and it came back as a faulty boost control position sensor circuit.

- Troy, MO, USA

problem #139

Nov 072020

Optima

  • 175,000 miles
I was on the highway traveling roughly 65 miles, I had literally just gotten onto the highway. I went to accelerate and the car just wouldn't, the rpms and mph just went down and all lights came on the dash. I had to pull over. I shut car off, car has not been able to start since that day. The engine will not turn over. It didn't make any loud noise when this happened, there was no smells. It just stopped accelerating & engine light, battery light and oil light all came on. The car was completely full of oil and the filter was clean. The car had coolant in it, no leaks. I use the same shop for all mechanical work so he has all records of my maintenance.

- Bristol, CT, USA

problem #138

Nov 272020

Optima

  • 108,000 miles
Shavings found in oil causing engine seizure

- Harlingen, TX, USA

problem #137

Nov 062020

Optima

  • 136,000 miles
I was driving down I-4 downtown orlando when my car shut completely off. I was told my timing chain was broken. Only had this car a year. Just got a oil change.

- Dillon, SC, USA

problem #136

Aug 172020

Optima

  • miles
I experience a bms warning light on my hybrid vehicle indicating to stop the vehicle and do not drive. This happen on the fast lane of the 14 freeway in acton ca. I took the car to the local Kia I was told it was the hybrid coolant a computer program and a hybrid drive belt replaced the computer program. The update of the program I would of not know about the issue since only dealers are aware of it. I paid over $700 when I picked up my car for the repairs. Drove it the next day I experience loss of power again when I was trying to cross an intersection in the city of acton. My car almost stop and the hev warning light came on. Called the dealer again and was told to bring it right away. The service advisor called me after a week and half later and told me the problem was the power relay assembly and the hybrid battery that had to be replaced. Per repair adviser, this issue is a common but for him to do the repairs I would need to pay $5800. He did advise to call Kia corporation for possible assistance but they were no help. Since I can not afford the 5800. I picked up my car again from the dealership and paid an additional $318 for diagnose services. This is a known issue with Kia since the service adviser told me he only had a bulletin memo of possible issues with loss of power. I asked if this warrant a recall but the answer was no since it's only a memo and the batteries are built to last only 150,000 miles I was lucky it lasted and additional 18000. Miles. I just bought this vehicle 3 years ago and now I'm sitting on a giant paper weight since I can not drive my car to avoid further damage or possibly cause an accident.

- Palmdale, CA, USA

problem #135

Oct 182020

Optima

  • miles
Stopped at a gas station and went inside to use bathroom came out to start my car all the lights flashed but car would not start. Car started smoking and then when hood was opened there was actual flames coming out of hood of my car and it proceeded to burn until fire department came and put it out

- Chambersburg, PA, USA

problem #134

Sep 072020

Optima

  • 119,000 miles
Vehicle was in motion and stalled during a drive and was unable to start. Interior lights and dashboard turned on along with radio and windows but battery was damaged. After getting the vehicle inspected from an auto shop, it was evident that there was engine failure. This occurred while turning into a parking lot from a main street.

- San Diego, CA, USA

problem #133

Jul 012020

Optima

  • 136,000 miles
Clicking of the engine, car won't go faster then 35 miles an hour

- Sylva, NC, USA

problem #132

Aug 252020

Optima

  • 10 miles
After receiving an regular maintenance oil change on 8/25/20 @3:42pm my vehicle started to turn off and on and loud knocking coming from the engine so I immediately turned around and went back to jiffy lube where I received the oil change and they performed a second oil change baffled as to why my vehicle was making the noise after the oil change after the 2 consecutive oil change the knocking was worse and they instructed me to go to a dealership asap....as I was going to the closest dealership my vehicle stopped repeatedly on the highway my 5 year old grand daughter and I was terribly afraid people were honking their horns speeding past and my car stopped under a bridge turn about stopping traffic and it was very frightening and frustrating when I made it to the dealership the man told me that I would have to pay @ $140 to have the technician look at it and that they were closing at 5 so I called aaa to tow my vehicle home and I don't understand why this happened when I keep the maintenance on my car...please help, thank you that was a very frightening experience for me and my grand daughter

- Fort Worth, TX, USA

problem #131

Aug 172020

Optima

  • miles
We were getting off the highway headed home the car made a loud noise as we were approaching the light one I've never heard before I didn't think anything of it so as we pulled off from the light got down the street the car just locked up and shut off like there was a flash of light or something coming from the hood and it didn't want to stop scared me and my kids so after I made sure everything was okay I waited til we stopped put it back in park and turned my key back over to pull over out the street fully so I can check it there it was my alternator bracket broke without a clue why no physical contact or anything whatsoever alternator is not damaged neither was the belt on it bad I know that when I took it to a mechanic and that's another thing no one nowhere could give me and answer for it so it's like it overheated it off and broke the engine piece my only theory nothing else is damaged around it or anything so that's weird for a piece to just break so I did research on the Kia Optima and stumbled across the overheation and the fueling problem.

- Birmingham, AL, USA

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