10.0

really awful
Crashes / Fires:
7 / 24
Injuries / Deaths:
8 / 0
Average Mileage:
53,494 miles

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« Read the previous 20 complaints

problem #110

Nov 202019

Optima

  • 50,871 miles
The contact owns a 2014 Kia Optima. While the vehicle was parked in the garage, the ignition failed to start. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who stated that the engine needed to be replaced. The VIN was included in NHTSA campaign number: 17V224000 (engine and engine cooling). The contact called jeff wyler fairfield Cadillac Kia Nissan (located at 5815 dixie hwy, fairfield, oh 45014, (513) 682-2500) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,871.

- Cincinnati, OH, USA

problem #109

Jan 152018

Optima

  • miles
Since purchase this car has continued to have engine issues, oil issues and check engine light on and off. It's a real concern to me and since this continues the air bag sensors keep coming on. This car was purchased in 2017 from dealership. This started occurring mid January 2018 and had gotten progressing. This cannot be normal. I received a red recall notice and have since been informed that there are no recalls on this 2014 Kia Optima. This is very concerning to me ! this car obviously has serious issues. The vehicle is reading this as there are messages alerting me on the display and through the digital system.

- Millerton, NY, USA

problem #108

Nov 112019

Optima

  • 79,000 miles
I have a 2014 Kia Optima and I keep up with the maintenance and also the recalls on my car the only thing I havevreall had to replace that was quite expensive to me was the battery so far but I took my car in to the dealership for the recall for the bearing and was told it was fine and everything checked out and they changed my oil for free less than 5 months later I am back at the Kia dealership because I was driving down the highway at 6 am cold raining and sleeting and my car loses power engine light comes on flashing so I pull over turn off the engine then wait a minute turn it back on same thi G so I go to the dealership and was told they will check out my car and within 20 minutes told I need a new engine so now that the engine has been replaced less than a month ago my daytime running lights does not turn on and off like they are supposed to automatically if I dont turn them off or on then they won't be off or on I have had to replace my driverside headlight bulb for the second time now and when I'm driving it looks so dim so now I have to keep spending money every month on a bulb that isn't cheap my back passenger brake light keeps going out like every 3 weeks the Kia Optima has some electrical issues and Kia needs to issue a recall and get them all fixed before someone encounter a serious problem and Kia have a much serious issue on their hands.

- Florissant, MO, USA

problem #107

Oct 012019

Optima

  • 67,000 miles
The contact owns a 2014 Kia Optima. While driving 60 mph, the vehicle stalled without warning. The contact mentioned that the failure occurred multiple times. The vehicle coasted to the side of the road. On one occasion, when the brake pedal was depressed, the vehicle failed to come to a complete stop. As a result, the vehicle crashed into a guardrail. The air bags did not deploy. A police report was filed. The contact sustained injuries to the right shoulder that required medical attention. The vehicle was towed to a local tow lot and then towed to Kia atlanta South (7310 jonesboro rd, morrow, ga 30260, (770) 968-3400); however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,000.

- Covington, GA, USA

problem #106

Oct 252019

Optima

  • 100,000 miles
The contact owns a 2014 Kia Optima. While driving 65 mph, the check engine warning indicator flashed and the vehicle lost power. The contact also heard a knocking sound coming from the engine. The vehicle was taken to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The dealer and manufacturer were not notified of the failures. The approximate failure mileage was 100,000.

- Fortuna, CA, USA

problem #105

Sep 282019

Optima

  • 146,000 miles
As I was driving to work going up the hill on a highway my 2014 Kia Optima completely shut off, I was going 70 mph. Car wouldn't start I had to get a towed to an independent repair shop where they said it might need a new engine

- Bakersfield, CA, USA

problem #104

Sep 232019

Optima

  • 139,400 miles
The car started to overheat, as I was pulling to the side the warning sign to check hybrid system came ob. Shortly after the car shut down while I was going up a hill. I had to tow to the repair shop and that's where they told me that the engine needed to be replaced.

- Long Beach, CA, USA

problem #103

Sep 252019

Optima

  • 113,000 miles
The contact owns a 2014 Kia Optima. While driving 40 mph up a hill, the vehicle seized and the ignition turned off. There were no warning indicators illuminated. The vehicle was not able to be driven. The vehicle was towed to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 113,000.

- Smethport, PA, USA

problem #102

Sep 152019

Optima

  • 186,000 miles
Driving to from austin to houston on 290 East on 9/15/2019 at around 12:00 noon. I was going around 70 miles per hour and I heard a loud pop from the engine and I saw white smoking coming from the hood and underneath the car. I immediately pulled over and open the front hood. The engine was on fire at the bottom, I actually saw flames. The engine was turn off and I got away from the care and it did stop smoking. Had car towed back to austin and it was towed to dealer were care was purchased.

- Austin, TX, USA

problem #101

Aug 282019

Optima

  • 128,000 miles
I was driving to work, same route same time, when my engine stalled while on the highway going around a curve. "hybrid system failure, pull over and turn off engine" was the error. I was able to coast around the curve and to the side of the highway. Had to tow it off the highway at first, and tried to jump it. (I had a problem in 2017 with the neutral safety switch on my battery, replaced safety switch/battery at the cost of 1K and a month due to the safety switch being an aspect of the recall for the non-hybrid Optimas). Battery was perfect, car was able to turn on, radio, ac, everything but the engine. Towed it to fredy Kia (great shop by the way!), by the time it got there, they stated the battery was completely dead. They replaced, then tried to turn the engine both mechanically and by hand. Engine seized per dealership. (I know im an idiot for saying this but..) this is not the first Kia that this has happened to with the same recall. I had a 2014 Kia sportage in January have the exact same problem. All maintenance records (oil changes every 3500 miles, any belts/changes, etc.) were presented to Kia of which they recalled the 2014 sportage engine. With my Optima hybrid (same theta II engine as the recall for the non-hybrid Optimas per Kia own "investigations" since 2017) after contacting Kia headquarters, they are stating that this is not the same issue but are willing to "work with me". since then Kia headquarters has talked to the dealership, and my car has been sitting there for almost 3 weeks with 0 response, or update on whats next. I currently both have and dont have a car. Moral of the story, please be careful with these cars! obviously they are flawed (my "seized" engine is no longer manufactured at all due to problems with the barrings, only fix is a short block engine replacement for my long block engine then fabricate the headers, etc.)

- Friendswood, TX, USA

problem #100

Aug 092019

Optima

  • 94,300 miles
The contact owns a 2014 Kia Optima. While the contact's wife was driving approximately 50 mph, the vehicle shut off without warning. The vehicle was towed to an independent mechanic who diagnosed that the vehicle ran out of oil. The vehicle was towed to brewbaker Kia (334-319-8343, located at 222 eastern blvd, montgomery, al 36117) where it was confirmed that there was no oil in the vehicle. It was also stated that the vehicle was out of warranty. The manufacturer was made aware of the failure and stated that the vehicle was simply out of oil; however, the contact stated that there was no oil leak. The contact also stated that he received an unknown alert in 2016 regarding engine failure. The vehicle was not repaired. The failure mileage was approximately 94,300.

- Montgomery, AL, USA

problem #99

Aug 032019

Optima

  • miles
Enclosed is a letter with a detailed complaint.

- Aguadilla, PR, USA

problem #98

Aug 182019

Optima

  • 127,000 miles
While driving 75 mph on interstate I realized my car (it had been set on cruise control) when I tried to accelerate nothing happened realized it had completely shut down. Pulled to shoulder. First time restarting failed second time I started and hit the gas it started up but had a terrible knocking sound and can barely accelerate. Dropped off at Kia dealership. It's Sunday so waiting to here back tomorrow.

- Wellington, KS, USA

problem #97

Aug 082019

Optima

  • miles
The contact owns a 2014 Kia Optima. While driving 10 mph, the engine completely shut off without warning. The contact attempted to restart the vehicle, but was unsuccessful. The vehicle was included in NHTSA campaign number: 17V224000 (engine and cooling). The contact was unaware of the recall prior to filing a complaint with NHTSA. The dealer and manufacturer were not notified of the failure. The vehicle was not repaired and remained at the contact's home. The failure mileage was unknown.

- Indianapolis, IN, USA

problem #96

Jul 222019

Optima

  • 128,000 miles
There was a recall on the Kia Optimas for the tod bearings in the engine. I had the recall done on April 8 2019. As of 7/22/19 the same code P1326 and symptoms arw are happening again which are check engine light blinking the car is in limp mode the car was smoking and it can't go over a certain speed

- Rocky Point, NY, USA

problem #95

Mar 312019

Optima

  • 65,000 miles
The contact owns a 2014 Kia Optima. While driving 50 mph, the vehicle began to stall and would not accelerate. The contact pulled over and restarted the vehicle. Once restarted, the vehicle operated normally. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine failed. The contact attempted to speak with the dealer, but had communication issues. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 65,000.

- Barre, VT, USA

problem #94

Jul 062019

Optima

  • miles
Driving today on interstate 20 in South Carolina at 70 mph and car just suddenly cut off. Had to wait 31/2 hours for tow through Kia roadside assistance in 95 degree weather. Car will not start, had battery checked but car won't do anything, all dash lights, headlights, radio all will come on but the engine won't turn over to crank.

- Loris, SC, USA

problem #93

Aug 182018

Optima

  • 90,000 miles
I purchased my Kia Optima 2014 brand new off of a dealership lot. A few years later I was driving to California and my engine completely went out, I called the 800 number for Kia they towed my car back to the dealership. Kia had failed to inform me that there was a campaign for a recall for my engine however they did replace the engine at the exact same dealership I purchased it from. As soon as the engine was replaced our started to smelling gasoline aroma along with leaking from underneath my car. I called the dealership they told me that that was normal and those things would soon subside. A few months later as I was backing into my garage my neighbor frantically wave me down stating that there was smoke and flames coming from the car I looked over to the passenger side and I did see smoke and I looked over to the driver side and I saw a red fire and smoke I jumped out of the car. The fire department soon came within 6 minutes my car was halfway ignited into flames. He has stated they would send out a forensic fire investigator and I should hire my own fire investigator. I did so he has yet to disclose their finding on cause of fire. However shortly thereafter my forensic fire investigators hit me over information stating that Kia failed to replace the clip that was absolutely mandatory from the gas tank to the engine. This poses a big issue for consumers can potentially put their lives in danger. Unfortunately I'm a victim of this and I feel Kia should be obligated to write they're wrong.

- Las Vegas, NV, USA

problem #92

Jun 112019

Optima

  • 66,000 miles
Our car completely shut down while driving on a busy highway at 55 mph. It restarted but now fast forward to a few days and it has completely shut down again and requires a tow to a dealer. We tried to explain last year that this car was having engine trouble that included revving without being on gas and bogging down. Dealer kept telling us there is N O relation to the recall that was issued. Strangely enough the car just passed out of warranty by 6000 miles and here we are with no car. Kia should be forced to recall every 2014 Optima. We very nearly could have been killed and the dealer is not helpful at all. Collusion?

- Buffalo Grove, IL, USA

problem #91

May 312019

Optima

  • 5 miles
I was driving on the road and noticed my car hesitating to go over 20. Like it was about to cut off my check engine light kept blinking on and off. I took it up to auto zone near me and a code read my rod bearing is defective. I heard a loud knocking noise, it got louder as I drove the car on the road.

- Warren, MI, USA

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