10.0

really awful
Crashes / Fires:
3 / 20
Injuries / Deaths:
5 / 0
Average Mileage:
32,464 miles

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« Read the previous 20 complaints

problem #92

Mar 292024

Optima

  • miles
I was driving in downtown Gilbert when I pulled up to a red light. My car would not inch forward when taking foot off brake. I then had to put my foot all the way down to get my car to drive. When taking a turn my car would run perfectly until I stopped. Then we pull up to parking garage and the car just stops without while in drive so I put it in park and then turn it off and then back on and it works again. I had the alternator, battery and starter checked and they were all good no issues so why am I having electrical problems with my vehicle Kia needs to fix this.

- Fountain Hills, AZ, USA

problem #91

Mar 012024

Optima

  • miles
I need remedy compensation in regards of my recalls my engine warranty was gone after being replaced due to engine seized 01/01/2023 I had engine warranty since 2020 and now my car was being rejected refused rejected excluded iam being discredited I own my 2015 Kia Optima I lived sleep in my car iam hoing through financial hardship since 2021 I need legal advice help assistance please

- El Cajon, CA, USA

problem #90

Dec 132023

Optima

  • miles
Hello, I am writing a complain in hopes of getting some type of help to try and recover damage on my car. I own a KIA OPTIMA 2015 and sometime in November of 2023 I received a letter in the mail stating the car had a recall on it that could result in the car catching on fire. While I was waiting for the remedy letter to come in less than a month after I received the recall letter the car randomly caught on fire. I strongly believe that it had to do with the recall because the car was Fine before that and had no check engine light on or anything on the dash board. The car was parked in the backyard of my residence in which the letter did warn to park away from any residence if any light was on in the car but at this time no warning light was shown on the dashboard. At this time I was taking my brother who is a minor to school when it happened.It was around 8am in the morning when I had turned on the car to let it warm up and as I ran inside the house for less than 2 minutes I came back to the car shut off making a weird noise. When I tried to turn it back on it took less than a minute and it started to catch on fire. I did have to call the fire department as the flames moved fast and were uncontrollable. My insurance unfortunately was no help in helping recover anything and when I reached out to the kia company after 2 long months of waiting on answers I was told that they could not offer no type of reimbursement as they aren't sure how or why the fire started. They said that the fire started in the compartment of the passenger side which the recall letter did mention something similar to that.Kia company does not want to take any responsibility in their mistakes and just brushed me off. I am now left with no car and a bill that I am waiting for in the mail from calling the fire department. Not only was my life in danger but so was my brother as he did suffer a panic attack from how scared he was that day. Please assist in what I can do next. Thank you

- Pacoima, CA, USA

problem #89

Mar 052024

Optima

  • miles
HI, I own a 2015 KIA OPTIMA. Sometimes when I drive it, I get a burning smell from the dashboard/engine after driving it after a while. I received A KIA recall notice regarding an electrical short circuit in November 2023. The notice said that the electrical short circuit could cause a fire, which I think is the cause of the burning smell. When I called KIA to bring the car in, they said there is no remedy to fix it yet. So I receive the notices in November 2023 and at the time of writing it is March 5th 2024, five months after and KIA does still does not have a remedy to fix the problem. I think this is a major safety issue that is not solved in a timely manner as there is potential risk of fire every time I drive my car. I hope NHTSA can step in and have KIA expedite a remedy to fix this hazard that can lead to potential injury and/or death. Thank you Concerned KIA owner

- Pacifica, CA, USA

problem #88

Dec 262021

Optima

  • miles
I owned my 2015 Optima slx since they have it replaced my engine in kearny mesa dealership I paid out of pocket from repairs labors there is a defects on door panels airbags electricl wiring harness never received any claim compensation settlement from those claim accidents that iam not at fault for it is unlawful unconstitutional unfair I deserve a restoration of my personal vehicle I owned it I lived in it.

- Meridian, ID, USA

problem #87

Jan 132024

Optima

  • miles
I purchased my car in 2015 at 23k miles, now we're at 86k miles and I'm experiencing issues. How is there a recall for this car but no remedy yet when there is a high risk of fire" Shouldn't there be a resolution for this safety concern" I noticed my car in 2022 would smoke here and there when driving, and I would smell burning. I took it to my mechanic and he changed the head gasket, and the smoking stopped. There is residue on my engine from a leak from the oil. My mechanic at the time told me I might still smell burning oil just due to that. As time went on things were fine but a year later, the oil smell came back stronger. I notice it only on longer drives, so I do believe my car is leaking oil. Also, the amount of time I've changed my break lights this year and head lights. They dim so fast over time and eventually go out to where I have to replace them. There is 100% an electrical issue going on.

- Coral Springs, FL, USA

problem #86

Jan 102024

Optima

  • miles
HECU has been replaced by kia dealership but I paid although all recalls performed are free.

- Petersburg, VA, USA

problem #85

Jan 092024

Optima

  • miles
HECU has been replaced but has not been free

- Petersburg , VA, USA

problem #84

Dec 012023

Optima

  • miles
Unknown

- Sacramento, CA, USA

problem #83

Nov 032023

Optima

  • miles
When driving down the highway car will beep a message on dashboad to pull the car over and turn engine off. the HEV light will be flashing. you can turn engine off and re start in a minute or so. the check engine light stays on and tells me to check hybrid system this willl ocur at random once a week or two times in a month. Kia dealership has not fixed the issue. I dont trust driving the car or safe when pulling off a busy highway. ON hand held obd did get a trouble code P0A37 Generator Temperature Sensor Hi Range.

- Eden, NC, USA

problem #82

Jan 042022

Optima

  • 141,727 miles
Something is so wrong with my car, I can not see through the UVO screen no sound at all, can not detect my car key unless I put my key on dashboard. UVO works and dies instantly. Something in computer part of my KIA is BAD not operating normal. I take my car to KIA in Lithonia GA still NO HELP!! NO KIA DEALER WILL HELP ME UNLESS I PAY A HIGH DOLLAR! My 2015 Kia Optima EX needs help.

- Madison, GA, USA

problem #81

Dec 152022

Optima

  • 149,878 miles
The contact leased a 2015 Kia Optima. The contact stated that the front passenger's side window, the rearview camera, and the brake lights were intermittently inoperable. Additionally, the contact stated while driving at approximately 10 MPH, the check engine warning light and several unknown warning lights illuminated, and the vehicle shut off. The contact shifted into neutral(N) and was able to push the vehicle to the side of the road with the assistance of several bystanders. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was leased, and it was diagnosed that the engine had seized and needed to be replaced. The engine was replaced; however, the failure persisted. The contact stated while driving at an undisclosed speed, the battery warning light and the steering warning light illuminated, and the vehicle shut off. The contact was able to jumpstart the vehicle and drove to the residence, where the vehicle remained parked. The vehicle was not repaired. The Kia dealer and manufacturer were not notified of the failure. The failure mileage was unknown.

- Sacramento, CA, USA

problem #80

Nov 042023

Optima

  • miles
Unknown

- Lakeland , FL, USA

problem #79

Oct 272023

Optima

  • miles
Engine lost power and when restart was attempted, it could torn turn over. Tried restarting 3 times with no success. After this, smoke started coming from the hood. I opened the hood and noticed a small flame at the driver side bottom of the engine compartment. Flame intensified and grew and eventually I extinguished with a fire extinguisher. I had just replaced the starter that same week and replaced some wiring at a local car repair facility.

- Madison, AL, USA

problem #78

Aug 052023

Optima

  • miles
I was driving North on the 57 freeway and my car stop running and I pulled on the side of the freeway and my car catch on fire. Everything started in the engine. I called Kia and made a complaint and they told me it was not under warranty and they could not help me.

- Pomona, CA, USA

problem #77

Aug 132023

Optima

  • miles
Warning message appeared on the dashboard regarding HECU malfunction. Kia was contacted and stated the car is not covered under a recall.

- Upper Marlboro, MD, USA

problem #76

May 202023

Optima

  • miles
I driving my vehicle is just started powering down and didn-??t want to turn on again. We jumped started it thinking it was the battery but it checked out fine. The vehicle doesn-??t want to start anymore and the mobile mechanic said the engine had ti be replaced since it was off the timing loop. No engine or vehicle lights were in and no prior issues were appearing.

- Lewisville , TX, USA

problem #75

Jun 082023

Optima

  • miles
My air and heat stopped blowing air on 4 (high speed) I took to mechanic who couldn-??t find a issue with the resistor, motor, or any components related to it so he took the dash off to check the climate control. The connector going into the back of the switch control to control the temperature speed was burnt and so was the unit. He said it was a wonder my car hadn-??t caught on fire and it should have blown a fuse before burning that bad. I did get pics of the connector but didn-??t of the control panel. I am now afraid to drive my vehicle as this is a expensive repair and their seems to be a lot of electrical issues with Kia from what I am finding and I don-??t even have this vehicle paid for yet. They replaced a motor in December due to failed components on their end

- Booneville , KY, USA

problem #74

Apr 032023

Optima

  • miles
Driving on highway at 65 mph and engine just died with no warning. Almost got hit trying to get off the expressway to the side of road. Had car towed home and checked engine. Engine is seized up completely.

- Mcdonough, GA, USA

problem #73

May 052023

Optima

  • miles
The vehicle had electrical fire. While driving smoke and electric fire smell started to fill the cabin. Pull off the road and exited the vehicle. All vehicle caution indicators were lit up on the dashboard, engine, battery, temp, etc indicators. Shut off car called roadside assistance. Car smelled or charred electric components. Had it towed to the manufacturer dealership. Waiting on response from KIA to determine cause of electrical fire.

- Fresno, CA, USA

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