Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it-??s a on going issue with this model car.

- Seagoville, TX, USA

All four windows are not operational and ceased function within 2 months of the initial rear window failing. Three of the windows are currently propped up by door stops and the driver window is stuck all the way down. I spoke to Kia Dealership and they are familiar with the problem. It happens a lot in warm climates. They can repair all 4 windows for a cost of $2000 to $2400. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue. Michael Le Beau, et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tarpon Springs, FL, USA

My 2016 Optima has the Pearl White paint. In April 2018 I noticed that it started peeling on the hood. The dealership told me that since I was past the 36k mile warranty (I was at 39k miles then) that I would have to cover the cost out of pocket. It's sad that the vehicle was not even 2 years old and that the paint was coming off and the dealership basically told me "oh well". I am now scared to hand wash the vehicle for fear of it getting any worse. If Kia knew/knows there was an issue with the paint, why don't they just make it right? It's now all over the car that it has peeled off, not just exclusively to the hood, and theres even rust that has started to show up in aomw of those paintless spots. I have always hand washed the vehicle, waxed, never taken to a car wash either. You can see from the pictures provided that this is not caused by rocks or pressure. You see on the rear driverside how it starts to form bubbles or air pockets before it cracks and then peels off from the frame of the vehicle.

- Port St Lucie, FL, USA

We were backing up of out a parking spot at the local 7 eleven and another car almost cream us till the associate that was outside at the moment yelled out a warning

- Lehigh Acres, FL, USA

I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items they indicated needed to be addressed and took my car to someone else. That's where it was discovered, when the spark plugs were removed, that oil was sitting in each pocket or cup that holds the spark plugs. All of them were soaked in oil. Though the spark plugs have been replaced and the rough shaking of the car has subsided, the acceleration is still questionable and I'm still having to fill my car with oil weekly. I'm not due for oil change until 51,174 miles and I'm currently at 51, 098.

- Pompano Beach, FL, USA

I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Utica, NY, USA

I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I-??m driving they drop down and I-??m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.

- Fort Valley , GA, USA

All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won-??t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn-??t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.

- Beverly Hills , FL, USA

Pearl white paint peeling in chunks of hood. All four window regulators went out within six months. Transmission had to be replaced Hard shift rear end Motor replaced

- Canton, GA, USA

Both rear windows, independently and at different times, have needed to have the gear inside the door panel that rolls the windows up and down replaced due to spontaneous stripping and total failure. The dealer has replaced the offending parts, which are sold only as part of a much larger / very large component panel, i.e. it is not possible to replace only the small plastic stripped-out gear. My safety was at risk both times because the window would not go up, resulting in my inability to lock and secure my car. If I had small children who ride in the back seat (I don't, but surely others who have this car do), I would not be able to secure their safety inside the vehicle. The problem has been inspected, confirmed, and repaired by the dealer. It is a known recurring problem by the manufacturer Kia, but they refuse to issue a recall. The first time it happened the car was still under warranty so there was no charge to me. With the second window the car was no longer under warranty and I had to pay the full cost of the repair. There were no warnings of pending failure; the windows were rolled down and just failed to roll up. I wish to state for the record that although this is a 2016 model and therefore is now 7 years old (in 2023), it has only 14,000 actual miles on it, i.e. I drive the car only around town for errands, etc. From 2017 (when we purchased the car) through mid-2020, I drove it 18 miles per week to my part-time job very near my home. I retired in mid-2020 and drive the car even less now. Furthermore, I've had riders in the back seat probably less than a dozen times in 7 years, my point being that the rear windows are rarely used. Mostly they have been used by me as the driver when I want to release built-up heat from the car when it has been sitting all day in the NC summer sun and I'm going out once or twice a week to drive it somewhere (like the grocery store). This failure should not be happening with a car with so little usage on it!

- Durham, NC, USA

My daughter was driving on the interstate and her car lost power while driving. This is a major safety issue. A car losing power in the middle of 80 or higher mph traffic could result in fatalities.

- Knoxville , TN, USA

The window regulator in all four windows gave out back to back with little use of windows to begin with. Apparently Kia knows of issue but won-??t recall part.

- Clermont , FL, USA

Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.

- Fontana, CA, USA

My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.

- Hampton , GA, USA

We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.

- Las Vegas, NV, USA

Shortly after I purchase this vehicle, my driver side window stopped going up and down. I was disappointed but it was what it was there in about a month and a half later the rear passenger side, the rear driver side stop going up and down and then a week after that, the driver side front step going up and down if I knew it, none of my windows would go up and down if my air conditioner goes out, I am, in trouble I live in Florida I cannot drive without air-conditioning or through the windows being able to go up and down. I made a complaint to Kia. They hung up on me neither Kia nor Honda where I purchased his car wants to do anything to assist me I have read the door multiple complaints regarding the windows and his cars. Why isn-??t anything being done ?

- Pensacola, FL, USA

The vehicle was sold to me with a known recall issues. I have taken it to the kia dealership close to me during the recall time period. They never told me about this issue coming up on their system. There was a certain time period that the recall was supposed to fixed, now kia is telling me that it's my financial responsibility to fix.

- Janesville, WI, USA

While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.

- Jamestown, NC, USA

I purchased this vehicle about a year ago upon purchasing vehicle I noticed I was having to get an oil change every other week and when I would go in I would have no oil. Fast forward to now I am buying 5g oil from Advance Auto parts every week my car is burning through oil excessively and causing my sparks plugs and coils to go bad from the oil. I have had to get my coils and sparks plug replaced three times in 5 months. I took the vehicle to get an oil consumption test at the Conway Kia dealership and they said nothing was wrong which is inaccurate because no car is burning 5 g oil each week. My car is currently at 80,000 miles I know once it reach 100,000 my warranty voids and at that point Im left with no recourse on this vehicle

- North Little Rock, AR, USA

On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.

- Hemet, CA, USA