10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
11,038 miles

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« Read the previous 20 complaints

problem #4

Nov 242019

Optima

  • 57,000 miles
Hello I am nychole and in October of 2017 I purchased a brand new 2018 Kia Optima. Never really had any issues with it until fri Nov 22. As I was leaving from work my car did a very abrupt jerk that I acknowledged but didn't think anything of it because my gas light had just came on. But today which is Sunday my car's eps (electric power steering) light flashed. Weirded out I look at the manual in the glove compartment. As I eased into my apartment complex the car did that same jerk, the steering wheel went hard to manage/steer and 6 other lights started blinking( parking break light, epb light, ABS light, ESC light, battery charge light, and the master malfunction light). I could no longer manipulate my wheel so I pull forward onto a open spot and put it in park. The moment I did this the car cut off. It will not turn over, it will not do anything besides tick. I have been great with maintenance because it was either free or dirt cheap so I always took it to the dealership. I have read more reviews of people going through similar things. Just imagine if I had my child in the car, on the interstate and could no longer control my steering wheel or the car just dying mid drive on the interstate how dangerous this issue is. My car is basically 3 years old and has less that 50 K. it has never been wrecked, towed or damaged still practically new. I have also read similar recalls about electronic issues that are only relevant to the hybrids. The recall seems similar.

- Lemoore, CA, USA

problem #3

Jul 312019

Optima

  • 14,356 miles
The contact owns a 2018 Kia Optima. While reversing the vehicle, the rear and side sensors failed to identify two people walking past. There were no warning indicators illuminated. The vehicle was taken to sunset Kia of auburn (3401 auburn way N, auburn, wa 98002, (855) 474-9626) who stated that the sensors were working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 14,356.

- Federal Way, WA, USA

problem #2

Jun 012019

Optima

  • 12,098 miles
Takara recall vehicle power down while I was driving 45 mph on a city street the car was stationary in motion then powered back up without me turning the ignition.was a very scary experience

- Montgomery, AL, USA

problem #1

Jan 022019

Optima

  • miles
This has occurred on 3 times so far. I was at a gas station filling up the tank, the key was in the ignition, the car was in park, the engine was running, and my car door was closed. When I finished getting gas, I tried to open the driver side door and it was locked. All doors were locked. I was 20 miles from home fortunately someone was at home to bring a spare key for me to open the trunk, push the rear passenger seats down and climb thru to the front to turn the ignition off and unlock the door. The same scenario occured this past week when I had gone outside to warm up my car by turning on the defrost for the front and back windows. Once again, the engine was running and I closed the doors. Once the car was warm, I tried to open the door and it was locked. I had to go in the house to get the other set of keys, open the trunk push the back seats down and climb thru the to the front, turn off the ignition and unlock the door. This last occurence was once again at a gas station, this time it was late at night, it was 20 degrees outside and had to wait for someone from my house bring the spare keys. The question I have for myself is, what am I going to do if no one is at my house to bring the extra key. Surely, I dont plan to bring two sets of keys with me. Everytime I've taken it to the kiaofdayton service center, I am told they cannot recreate the issue. I've taken it to the dealership twice. It's very frustrating. In every instance the car was in park, the engine was running, and the doors were unlocked when I had exited the vehicle. When I attempted to get back in, I could not because the doors had locked by themselves.

- Trotwood, OH, USA