Just bought a 2013 Rio with 28,000 miles on it on 9/2/16. The car sat in our driveway all last week because we were on vacation, so we maybe put 100 miles on it and drove it 4 times. Drove 20 minutes round trip to the post office yesterday, parked in driveway and went back into house to work. Wife came home from work about 10 minutes later and came running in the house saying the new car is on fire. Called 911 and before fire department was able to get there, the flames were as high as our second floor windows. Car was parked about 10-15 feet away from house, but the heat damaged part of our house as well. I have contacted insurance, but I really feel this is a Kia issue / problem, and we really should not have to use insurance to replace the car. This car is still under manufacture warranty, and they need to be held accountable. Then last night after the tow company came, we started researching this and have found many, many 2012-2014 Kia's doing this. I logged a complaint on your Kia's website, but have not got a response back yet, and yes, I feel I should get a response over the weekend. Our car burst into flames, damaged part of our house from the heat, and it could of been much worse, especially if I parked the car in the garage yesterday. Would really like to hear from Kia, or other owners that have had this problem. It seems that with all of the google hits about Kia's catching fire, there should have been a recall on any of the models that have had this problem, and get them either fixed, or off of the road, at Kia's expense.

- Hermitage, TN, USA

Whenever car is running would here a knocking or rattling sound, had too replace parking light bulbs three times in first year they burnt out and on three other occasions the check engine light would kick on and when I would get car to service center check engine light would go back out and they would want to charge me to run a diagnostic if nothing showed after they ran it also said my warranty wouldn't cover faulty ignition and door lock first my door locks started getting jammed and I assumed that maybe someone had tried to break into car but then my car was in repair shop on a unrelated issue my repair guy calls and tells me my ignition and key are stuck between acc and start and wouldn't come out or turn the rest of the way on or off also have had to pay for air filter replacement on car at six months old and the labor because it wasn't part of extended service plan the key then has been little tricky having to put in at a angle kinda and now its stuck again in between acc and start again so repair guy did some searching and found that sometimes if you disconnect the neg bat cable it will release the ignition and that it could have something to do with the gear shift not in gauging into park all the way even though the shifter says it is and the shifter wont go up anymore there seems to be one thing after another with this car oh and I also burned myself leaning against front quarter panel but the hood its self was cool to the touch.

- Galt, CA, USA

The contact owns a 2013 Kia Rio. While driving at approximately 40 mph and slowing down at a stop light, the contact observed smoke coming from the hood of the vehicle. The contact exited the vehicle and lifted the hood and observed flames. The fire was extinguished by the fire department. A police report was not filed and there were no injuries reported. The vehicle was destroyed and towed to a salvage yard. The manufacturer was made aware the failure. The failure mileage 9,175. Updated 09/01/2015 updated 10/14/2015

- Galena, MO, USA

The contact owned a 2013 Kia Rio. The contact stated that while the vehicle was parked, there was smoke coming from the hood. The contact unlatched the hood and discovered that the entire engine compartment was engulfed in flames. The fire department extinguished the flames. A police report was filed and no injuries were reported. The cause of the fire was not determined. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 57,000.

- Boulder Creek , CA, USA

Kia rio5 LX 2013 started to make rattling / pinging noise in the engine at 70000 miles. I took it to the dealership was told they can't hear it. The noise started to get louder at 89000 miles brought it back to dealership and the technician said it's because of excessive carbon. Then was told to do decarb, replace serpentine belt, fuel tank filter & spark plugs and the pinging would go away. The pinging was still there but not as bad around 94000 miles brought it back for pinging had the technician ride with me and he agreed it was pinging all the time now. They did another decarb system on it and told me that its normal the car is going to ping and I should run 91 octane every 4th tank of gas. At 96000 miles check engine light comes on and it's knock sensor code they had to call North America Kia & Korea of Kia looking for answer to see what the problem is with my car. My Kia was at dch Kia of temecula for 7 days and they still couldn't give answer why or what was wrong with my car. They just said it was one of those issue that everyone was scratching there heads at. They used a top engine cleaner and the knock sensor code has been stable for now but the pinging is still there. They just keep telling me I drive to much & to use chevron techron fuel additive plus every 4th tank use 91 octane. I call Kia Consumer Affairs and was told my case is getting passed on to one of there analyze. Finally the analyze called me I asked him if he had my paper work he said no he didn't need it he talked to the technician at Kia of temecula and wanted to hear my side. I explained to him my issues and the analyze nick said so is the check engine light on? replied no he said so it's fixed then I explained to him no since Kia of temecula couldn't give me answer why or what is causing the issues of my Kia Rio. Nick said he would call me back, it's been 2 weeks no phone call back to me.

- Canyon Lake , CA, USA

Purchased the Rio brand new at about 1000 or more started making noises coming from engine compartment brought car 2-3 times to dealership about problems. Never repaired also fuel mileage has dropped dramatically and that's with eco mode on.going back to dealer one more time to see what comes out of it.also I am retired army staff sgt.

- Kissimmee , FL, USA

I was experiencing power loss and noises from the motor. I have taken this car in three times now for the same issue and the dealer (tempe Kia) says there is nothing wrong with the motor. The shop manager was extremely rude. The first time they took it for a test drive and heard the lifters. Took it back a month later and they say they hear nothing. Nothing was done with my car.

- Maricopa, AZ, USA

I detect a noise coming from the motor and went to service department of the dealer on January 14, they make a test drive and said that maybe the problem is with a "lifter" they gave me an appointment for service for the 28 of January. On January 22 I left my car at the service department a few days later, when I call for information they told me that the manufacturer decide to replace the complete motor due to a "recall" for some defectives on the unit that were posted. At this time I just know that the car still in service waiting for the motor. No warning lights turn on the panel ever and I just notice that the outside of the unit is too hot when I turn it off and park.

- Arecibo, PR, USA