10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 2
- Average Mileage:
- 56,093 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have needed to have the sliding passenger door motors replaced (once in 2018, currently working on it a second time 2019) as the doors would not fully latch. They would close into position in the front latch but would not pull completely shut in the back part of the door. Once the door is pushed shut, it stays shut, but you need to push it to close it. I have a video but I cannot upload it.
- Carlisle, PA, USA
The passenger motorized sliding door does not alway latch closed. There is a service advisory to repair but no recall. Vehicle failing to latch could cause the door to open while in motion.
- Marysville, WA, USA
The contact owns a 2016 Kia Sedona. The contact stated that there was an internal electrical failure and the rear doors unlocked without warning. In addition, the brake lights illuminated and the radio shorted in and out. Century Kia of tampa (4340 w hillsborough ave, tampa, fl 33614, (844) 757-2536) was notified of the failure and the contact was waiting for a response to receive an appointment for diagnostic testing and repair. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was not available.
- Tampa, FL, USA
This is a problem that happens everyday, and at night. Two things, one the turn signals do not engage, you'll push the stalk up/down to indicate a left or right-hand turn, and the external signals do not light. Either turning the steering wheel or pushing the turn signal stalk back to the center position and then pushing the stalk back to the desired left/right indicator. Also at night, the headlights will turn off by themselves. You usuaully have to rapidly work the headlight switch on the end of the turn signal stalk to get them to turn back on. This is highly dangerous at night, and Kia refuses to repair the vehicle.
- Chico, TX, USA
A few months back I started having issues with the charging system. I was being told it was the alternator. I replaced the alternator twice and battery twice. My vehicle is now in the shop and they are telling me it's the PCM computer. They got a PCM and replaced it charged and worked fine right after but the next day it continued to have charging issues. There having to re order another new PCM. There is a major problem with my car. We are fixing the problems that are showing up as being wrong and it is not working. This should be a recall issue.. there's more going on here. Exatremly unhappy being this car is only 3 years old (problem started in January)
- Earlville, IL, USA
My multimedia display stopped projecting. It wouldn't allow me to see the backup camera when in reverse. Restarting didn't fix the issue and it was diagnosed by Kia as a faulty system. Warranty only covered it until 36,000 miles and I'm at 44,000. It's unsafe to not be able to see behind me due to the large stature of my vehicle. Also couldn't control bluetooth or phone connection to allow me contact to safety personnel unless I was unsafe by using my phone.
- San Diego, CA, USA
Both of the sliding doors on my 2016 Kia Sedona do not close completely when used in automatic mode. They do not latch properly and the "door open" light as well as all interior lights remains on. I have to physically push the door shut in order for it to latch. The door also makes a loud noise when attempting to close. This occurs when stationary and on any type of ground (flat, hill, etc) one door was repaired by the dealer but the second door started having this issue after the warranty expired, unfortunately.
- Fort Bragg, NC, USA
Every once in a while the left turn signal will not work. You move the steering wheel left and right ligke you are turning and it will work. Or headlights will go out when you turn on your left turn signal at night time and when the turn signal goes off the headlights and tail lights will come back on. Very highly unsafe while driving. Also when driving at night the headlights are very dim. They do not shine out far enough exspecially at highway speeds. They are pointing down to early. Tried adjusting no help. Also tried les headlights helped a little but nothing to really satisfy the safety of my family while traveling.
- Mt Orab, OH, USA
While driving at night headlights and tail lights all go out for a minute and then they come back on. This could happen 1-3 times of driving.
- Mt Orab, OH, USA
My 2016 Kia Sedona LX is having issues with the sliding doors not closing all the way. The driver side sliding door was worked on when we bought it but it has reverted to not locking once closed every time we close it. The passenger sliding door is still random. It's only when we have them opening/closing with the power option. When the power option is turned off and we manually open/shut the doors, they do latch and there is no issue.
- Hendersonville, TN, USA
The contact owns a 2016 Kia Sedona. The contact took the vehicle to dutch miller Kia of charleston (335 maccorkle avenue sw, South charleston, wv 25303) to be serviced per NHTSA campaign number: 18V338000 (structure, electrical system), but the contact stated that the remedy failed. The contact stated that the power sliding door did not auto-reverse and crushed the contact's upper arm. Medical attention was required. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 54,000. The VIN was not available.
- Portsmouth, OH, USA
Power sliding doors make loud grinding noises when closeing and opening. In addition the power sliding doors continued to close on me while I was trying to push it back open. Car was parked in the driveway and off, my front passenger pressed the overhead PSD button before he realized the kids hadn't finished climbing out.
- Apopka, FL, USA
The contact owns a 2016 Kia Sedona. While attempting to start the vehicle, the key failed to turn in the ignition. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The contact also stated that the rear hatch was difficult to open after being unlocked with the key fob. The vehicle was taken to a dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 9,960.
- Redlands, CA, USA
My mother and her friend were driving approx. 35 miles per hour when the right rear wheel went off the road causing them to go into the frying pan river in basalt, co. There was approx. 42.1 degree slope. My mother was the passenger. We retrieved her pictures and video. She was video taping with her cell phone at the time of the accident. The passenger window was down. She said, "oh [xxx]", and appeared to reach to remove her seatbelt. They went into the river. They were found at 4:30 pm with car submerged in water and both drowned. No damage to the car. The side airbags had gone off and the front windows were up with the airbags sticking out when they were found. The front airbags did not go off. My concern is that my mom knew she would get out but when she took a deep breath the airbags knocked her air out. And we know the windows were down but went up. If the electrical shorted out from being under water, why did the windows go up and not stay where they were, which was open. Also, the drivers seat moved forward after going into the water. And we question if airbags went off to early. Both the air bags deploying and windows going up impeded my mom getting out. The police report seems to question why the airbags went off also. There was a report that another Kia Sedona was driving down the freeway and all the doors flew open. I'm worried that we will start seeing more and more electrical problems with Kia. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Ellijay, GA, USA
- Adams Run, SC, USA