10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
5,434 miles

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« Read the previous 20 complaints

problem #69

Nov 162023

Seltos

  • miles
My wife went to work 11/23/23 and the car died in the intersection, she would have been going 5 to 10 mph, the engine light came on. She was able to start it and return home. I made the appointment at Bob Lanpheres Beaverton Kia and the inspected the issue. It is reported to me that, -??Boroscoped cylinders and found vertical scoring on the cylinders. Performed compression test and all cylinders are under spec-?? They replaced the engine, The total costs was 6486.65$. My research has shown me that a recall was issued for Seltos engines from this year and after talking to Kia and online my engine is not qualified for engine reimbursement because the manufacturer date was beyond the range of the recall. I feel this is wrong as the description from the repair shop and recall notice are identical and that the recall should be expanded. This page will not let me upload photos, I have a copy of the dealers findings.

- Beaverton, OR, USA

problem #68

Dec 012022

Seltos

  • miles
esta quemando aceite de motor muy rapido y antes de tiempo. mientras se utiliza esta lento y cuando sube cuestas muy pesado tiene que hacer mucha fuerza.

- Aguas Buenas, PR, USA

problem #67

Nov 222023

Seltos

  • miles
Car stalled when at complete stop (at lights or stop signs) The auto restart feature seems to fail. Then it progressed to stuttering while driving and unable to drive above certain speeds (more than 40 mph). Service engine light on. Code by dealer P0017.

- New Britain, CT, USA

problem #66

Sep 162023

Seltos

  • 49,281 miles
The contact owns a 2021 Kia Seltos. The contact stated while driving 78-80 MPH, the vehicle started losing motive power. The contact stated depressed the accelerator pedal to the floorboard however, the vehicle failed to respond. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine threw a rod through the oil pan, which drained the oil, and caused the engine to seize. The dealer determined that the engine needed to be replaced under warranty; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part to repair the vehicle was not available. The failure mileage was approximately 49,281.

- Hermon, ME, USA

problem #65

Aug 072023

Seltos

  • miles
Engine began knocking and would stall on turns. Check oil light briefly flashed. No oil visible on dipstick about 2000 miles after oil change. Placed 4 quarts at home and was full. Stalling and knocking resolved. Brought to dealer and they said nothing wrong. Changed oil and did 1000 mile return to dealer to check oil consumption rate. The oil was about a quart or less low and they said this was normal, nothing to do. After 2000 miles oil level again checked and no oil visible on dipstick. Took photos of oil level each of these times. Called dealer and they towed it in. They confirmed that it is burning excessive oil and said it-??s several quarts low. They say that they will now try to perhaps -??soak-?? the engine? They have to check with Kia for approval. Not sure what this means. It is now with the dealer and we have no car to drive. They are not sure how long they will have it and have no loaner. We are obviously concerned about the safety of this engine/car which has just over 30000 miles and is running out of oil prior to recommended oil changes and was stalling intermittently when this was first discovered. Obviously concerned that engine will seize and be ruined at some point in essentially a brand new vehicle. The dealer (Preston Kia) denied any issue initially. I have read about ring issues in seltos engines requiring engine replacement. It seems that a similar problem is occurring here and I hope that Kia will do the right thing and repair/replace the faulty parts/engine. There are many similar complaints on line.

- Cleveland Heights, OH, USA

problem #64

Nov 032023

Seltos

  • miles
My 2021 Kia Seltos EX is eating oil.......... 1/2 quart a week at least and I have read online that it can lead to the engine overheating, stalling, etc. So far my car is not listed on the piston recall or any other recall, but how can Kia state it can go 7,000 miles between oil changes when it only holds 4 1/2 quarts of oil and goes through it so fast? I change my oil every 3,500 miles because of it but am still afraid of something bad happening to my car.

- Mount Airy, MD, USA

problem #63

Oct 122023

Seltos

  • miles
2021 Kia Seltos possibly already had the recall work done in Florida before purchasing it used with only 18000 miles. It has stalled, once dying completely. Trouble gaining acceleration. Losing oil. Multiple oil consumption testing visits to dealership of 1000 miles each to continue showing Kia it loses over 1 quart per period. Now the glow relay engine and misfire engine codes are pulling which indicates engine damage after dealership has just last week replaced new spark plugs and oil change. It has been rough idle and ticking - knocking sound the entire time, which they denied the morning after purchase.

- Mckinney, TX, USA

problem #62

Sep 022023

Seltos

  • miles
bought as certified pre-owned from a very large dealership in Clearwater. Driving off the lot there was a bad wobble and shake from corner to corner of vehichle. Took in day 2 of ownership to dealer to have them reinspect it and they let me drive away home too come back the next day after service manager started the car was completely safe to drive because there was no loaner car for me the day they promised me one..five days in service and not hearing a word from the service department I stopped in and asked about my car. to have the tech say it ended needing and entire front CV axle and bearing because the bearing and axle had a lot of play in it! I've emailed multiple times and no one yet has called or emailed me back! bought on 9/02/2023 serviced 09/03/2023 to 09/15/2023... then on the ride home it still feels like there is a wobble from somewhere in the front of the car

- Hudson, FL, USA

problem #61

Jul 162023

Seltos

  • 9,800 miles
The contact owns a 2021 Kia Seltos. The contact stated while driving approximately 25 MPH, the engine seized. The contact stated that the vehicle hesitated when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the crankshaft had cracked, causing oil to leak from the vehicle. Additionally, there was an unknown sensor that was faulty. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,800.

- Syracuse, NY, USA

problem #60

Aug 022023

Seltos

  • miles
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.

- Adjuntas, PR, USA

problem #59

Mar 232023

Seltos

  • miles
The engine is knocking very lauding and the car is using lots of oil but isn-??t leaking oil anywhere. The car shuts off at random times when the knocking of the engine is very loud. Sounds similar to the other recalls regarding the same year seltos that have had a engine recall

- North Ridgeville, OH, USA

problem #58

Feb 152022

Seltos

  • 36,000 miles
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.

- Foley, MS, USA

problem #57

Jun 052023

Seltos

  • miles
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN. APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates, times, mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic.

- Hollywood, FL, USA

problem #56

May 102023

Seltos

  • miles
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.

- Norfolk, VA, USA

problem #55

May 182023

Seltos

  • miles
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23

- Steubenville, OH, USA

problem #54

May 082023

Seltos

  • miles
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.

- Lancaster, PA, USA

problem #53

Feb 182023

Seltos

  • miles
Two issues with my vehicle: 1. When driving and stopped at a red light, the stop/start technology will engage, turning off my engine. Upon the light turning green again, my foot comes off the brake to hit the acceleration but the entire dashboard/electrical system restarts like the car has just been turned on. It has done this mid-driving (foot on the acceleration) as well; killing the entire electrical system. No warning lights or messages appear. 2. When driving longer distances (20+ miles), sometimes the vehicle engine will not turn off. I drove a distance of about 20 miles; got to the destination, parked the car and hit the start/stop button to turn off the engine. The entire interior electrical/dash was off but when I hopped out of the vehicle, the engine was still running. I have to re-enter the vehicle and turn it back on and off just to get the engine to turn off. No warning lights or signals appear. The dealership won't fix my issues; says they can't recreate the problems but I do have video evidence that the problems exist. It has happened periodically since I purchased my vehicle, a 2021 Seltos SX, in March of 2020.

- Slc, UT, USA

problem #52

Feb 092022

Seltos

  • miles
Car has a serious rod knock since 7000 miles. They say nothing is wrong. Plus the engine burns a qt of oil every 600-800 miles.

- Casper , WY, USA

problem #51

Apr 142023

Seltos

  • miles
Bought vehicle new. At 30,000 miles, oil change came up off the stick. KIA did oil consumption test. Said it was within industry standard. Just had another oil change at 36,000 miles. Off the stick again.

- Kenyon, MN, USA

problem #50

Nov 022022

Seltos

  • miles
RECALL INFO: 21V-259 recall for inconsistent heat treating process for piston oil rings. The dates for use of the recalled piston rings Nov 20,1019 -Oct 15, 2020. My Seltos was in production at the time the damaged oil rings were used. I took my Seltos in for the repair, MY VEHICLE WAS NOT repaired. A vibration test was done and a program update was installed to detect vibration. The vehicle still has the recalled damaged oil rings. Received a recall notice for Piston Oil Ring in summer of 2021. I took the car on July 20, 2021 for recall (21V-259). Kia's number for this recall is SC209. Piston Ring Inspection performed; Vibration scan completed. No parts replaced. During one of my oil changes in October 12, 2022, oil change shop had noticed sludge build up and recommend that I receive their engine cleaning service, so I did and thought it was strange as the mileage was at 41,250 and my last oil change on 6/20/2022 the mileage was at 37,723. In November of 2022, the vehicle began stalling at stop lights - no service lights present before or after the car stalled. I called the dealership immediately, they could not look at it until November 2, 2022. Report came back as unable to verify customer concern. BUT the paperwork shows another update regarding the oil piston ring. On January 30, 2023, the car stalled again 3 times on my way to work and then stalled for a final time and would not start. None of the Kia dealerships that I have contacted (including where I purchased the car from) are willing to do anything about this. The car is not drivable and I'm still making payments on a car I can't use. Kia REFUSES to provide me with the tech-line paperwork that determined that my car was not covered under warranty. I've been advised to hire an attorney.

- Clinton Township, MI, USA

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