10.0
really awful- Crashes / Fires:
- 0 / 5
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 115,992 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The crankshaft pulley bolt broke and messed up the steering, I was unable to steer the car. This has happened twice now and continues to be a problem as I'm reading the Kia forums.
- Bloomington, IN, USA
While driving on the highway at 65 mph the crankshaft bolt broke, the timing belt and drive belt came loose.
- Wayne, NJ, USA
The contact owns a 2004 Kia Sorento. The contact stated that while driving at low speeds, steering became very difficult and the battery, check engine, and brake warning lights illuminated. The vehicle was taken to the dealer where it was found that the catalytic converter and the crank shaft bolt and pin needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 94,186 and the current mileage was approximately 120,000. The VIN was not available.
- Nubuffalo, PA, USA
The contact owns a 2004 Kia Sorento. The contact stated that while driving 25 mph, the vehicle lost complete power and all of the warning lights illuminated on the instrument panel. The contact restarted the vehicle and took it to the dealer for inspection where they advised that the crank shaft sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified and advised the contact that the vehicle was no longer under warranty. The failure mileage was 36,471.
- Dundalk, MD, USA
The contact owns a 2004 Kia Sorento. The contact stated that while starting the vehicle, she heard an abnormal ticking noise as the battery and engine warning lights illuminated. In addition, the power steering assist failed. The vehicle was towed to a private mechanic where it was determined that the vibration dampener had failed. The vehicle was not repaired. The manufacturer was not contacted about the issue. The failure and current mileages were 81,000.
- Sand Point, ID, USA
- Bloomington, IN, USA