10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 13 / 3
- Average Mileage:
- 64,265 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2008 Kia Sorento. The contact stated that the passenger side air bag light illuminated even when someone was seated in the passenger seat. The dealer replaced the seat cushion three times but the failure continued. The dealer scanned the sensor but the failure continued. The contact also stated that the tire pressure monitoring system light also illuminated. The dealer cleared the memory and the light turned off for two months but illuminated again. The failure mileage was 15,000 and the current mileage was 45,000. Updated 5/2/11 the consumer stated he has been to the dealer numerous times, but the air bag light continues to illuminate. Updated 05/11/11
- Camp Point , IL, USA
The contact owns a 2008 Kia Sorento. The contact stated the passenger's frontal air bag warning light indicating the air bag was inoperable, continuously illuminates on the dashboard. The dealer and manufacturer were both contacted and advised they were aware of the failure but would not provide a remedy for the failure. The contact was concerned that in the event of a crash, the passenger's frontal air bag would not deploy. The failure and current mileages were 10,000. The consumer stated the air bag off light would stay on when the passenger seat was occupied. Updated evoq 12/03/10.
- Kingspark, NY, USA
The contact owns a 2008 Kia Sorento. The passenger front air bag misclassified a small adult as a child. As a consequence in a situation that warrants, the air bags may fail to deploy. The dealer was contacted and a technician could not identify the cause of the failure. However he speculated that the seats would have to be positioned far away from the air bag in order to be operative. The failure mileage was 3,000. The current mileage was 6,900.
- Olimpia , WA, USA
Passenger airbag light will not turn off when passenger sits in seat. Meaning the airbags will not deploy if an accident occurs. This has been happening intermittently since December 2008, the first documented time was January 2009, and has been documented five times. The only attempt to repair was to update the computer chip, which did not work. We have been told by the dealer that they will not repair this problem, which to me is a major safety issue.
- Merritt Island, FL, USA
The contact owns a 2008 Kia Sorento. The contact noticed that the air bag warning light was illuminated on the instrument control panel, which indicated that the passenger side air bag was inoperative. A representative from the dealer stated that they could not remedy the failure because the parts were unavailable for the software. They would also have to wait for a subject matter expert to repair the vehicle. The contact called the manufacturer and they stated that they were waiting for a response. The failure and current mileages were 15,557. Updated 06/25/08 the consumer stated the passenger side air bag sensor was repaired. Updated 06/25/08.
- Rockledge, FL, USA
2008 Kia Sorento faulty passenger airbag. Consumer states that the airbag works intermittently. Consumer states that it does not work when his father is in the vehicle. The wiring connection was loose and the sensor was reset on the first visit. The second time, the dealer stated they would have to order a cushion to replace the passenger side seat because the sensor was in the cushion.
- Mccordsville, IN, USA
- Fullerton , CA, USA