8.3

pretty bad
Typical Repair Cost:
$340
Average Mileage:
104,650 miles
Total Complaints:
22 complaints

Most common solutions:

  1. not sure (14 reports)
  2. replace door latch (7 reports)
  3. replace actuator (1 reports)
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« Read the previous 20 complaints

problem #2

Oct 062015

Sorento 2.4L

  • Automatic transmission
  • 68,157 miles

Just had the driver's door lock actuator replaced a month earlier - was able to convince dealership that it was a recurring problem while it was under warranty. However, this issue with the rear door latch was not under warranty.

- Robert J., C, OH, US

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problem #1

Jul 312015

Sorento LX

  • Automatic transmission
  • 73,000 miles

The back door on the driver's side of my vehicle will NOT open from the outside or from the inside. In essence, this door is inoperable. No one can enter from that side of the vehicle and no one can get out of the vehicle from that side. This is exactly the second time this has happened to my 2011 Kia Sorento in exactly one year. I believe this to be a manufacturer's defect. This is unacceptable and annoying because I paid too much money for this vehicle to have the doors malfunction in this manner and it's also a safety hazard.

- ekennedy, Frederick, MD, US

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