The contact owns a 2011 Kia Sorento. The contact stated that the front driver side door failed to open. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

- Upper Marlboro, MD, USA

The contact owns a 2011 Kia Sorento. While parked, the contact attempted to open the rear driver side door, but it would not open due to the door panel becoming warped from the outside heat. The failure recurred on multiple occasions. The vehicle was repaired, but the details were unknown. The manufacturer was notified of the failure. The failure mileage was 95,000.

- Howard, PA, USA

I have had several issues with my Kia Sorento beginning in 2013 two of my doors in the car would not open from the outside only the inside. The doors was the front passenger side and the rear driver side. The most recent door that I am experiencing problems with is the front passenger side. I can not open the door from the outside only the inside. I have also experienced issues with my power windows. Last year the front driver window broke and now this year the rear driver window is broken. I have reached out to Kia numerous of times B/C being locked out of your car is a safety issues. I have had really strange things happening with my Kia that's really unheard of. I have also asked Kia to look into if my car is possibly one of their lemons.

- St Rose, LA, USA

Not able to open back doors one week apart from outside.

- Lawrenceville, GA, USA

Drivers side door could not be opened from the outside. It would only open from inside the car. When this issue is googled I realize this is a common Kia problem.

- Georgetown , KY, USA

Purchased 2011 Kia Sorento - new- from local dealership on 5/13/2011. In one year (5/17/2012) right-rear passenger door started sticking. Ended up being the door panel sticking on the weather stripping, but this required two subsequent attempts to repair, on 6/6/2012 (weather strip replaced) and 9/5/2012 (door panel replaced) (covered by warranty). This final solution of replacing the door panel worked, until 6/19/2014. Same issue, with the same door, recurred. The door panel clips have been replaced. The dealer ship opened a case with Kia at our request and adjusted the door strike plate. The problem seemed to be fixed, but within two days, we are ready to take it back to re-address the issue. At this point the mileage has placed the car out of warranty, thus the current cost of the part (the door panel) being $675, plus labor, is on us to bear and likely, based on the previous record will not be the final repair required for this round. We fully expect this same door to fail in another two years. We feel that this issue is a safety hazard as when someone tries to open the door, forgetting it is broken, and does not push hard to close the door, it is not fully engaged. There is an open case with Kia directly to address the problem (K2738522). They only mentioned assisting with the repair, not repairing it at their cost, for what is likely a quality and safety issue with this particular vehicle and door. It does not seem to be limited to the 2011 model year as I did find another instance of this same problem on a 2012 model in the wild: www.edmunds.com/Kia/Sorento/2012/consumer-reviews/rear-passenger-door-won't-open.html?style=101388024&sub=&reviewid=964955855.

- Greensboro, NC, USA

Doors will not open from outside and the gas door want open. It started with the passenger door then the back driver door and now driver door. Safety issue when children is stranded in car and parent cant get in.

- Lexington, NC, USA

1st incident 10/2010 - outside right side rear door handle snaps off (child lock on inside of car engaged so you cannot open door from inside and making it difficult to get a child out of the car). 2nd incident 01/17/2014 car has 35000 miles now - outside left rear door handle snaps off (child lock on inside of car engaged so you cannot open door from inside and making it difficult to get a child out of the car). I thought the 1st time it happened it wow I have never had that happen before on any vehicle I have ever owned - I bought this car new with only 15 miles on it, it is garage kept. Now that this has happened before I question the quality - and have read online of others having same issue.

- Ansonia, CT, USA