10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
69,418 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #3

Sep 122012

Sorento

  • 55,000 miles
At complete stop, car would not shift into reverse. 10 miles later, attempt to park. The vehicle would not shift past neutral. Dash light illuminated steer assist and downhill park. I finally drove around until it allowed me to shift into park and restarted and was able to engage into park. 5 miles down the road did the same thing. Made it to work and shut car off.

- Paris, TX, USA

problem #2

Aug 292012

Sorento 4-cyl

  • 38,800 miles
Vehicle stuck in drive when I was pulling into a parking place. I was able to brake but engine kept running. After several tries, I managed to force it into neutral and the curb maintained my car stationary since I was unable to put it in park. Because I was unable to put my car in park, it idled in neutral until the tow truck arrived (20 min later) by which time it had begun to overheat. The incline light was on, but I was not on an incline. The traction light was on and I have no clue why since the car was not in motion. I also called the Kia dealer and spoke with someone in the maintenance dept. Who directed me to repeatedly pump on my brakes and at the same time to keep turning my steering wheel back and forth. After several tries, I was finally able to get it into park but the traction light and the incline lights remained on and the car was overheating. I encountered another incident a couple of months ago, when I was on a road trip. At that time the vehicle's mileage was about 35,000. I was going 70 mph on hwy 281 S heading to san antonio when my engine began to lose power and the engine light came on. Luckily, I was able to make it to a Kia dealership in the area. They worked on it for about a week and a half but since then I've experience odd things such as the car jumping or popping when it changes gears. Also, it tends to overheat when the car idles for more than 10 min. As well as cruise control issues. I'm very disappointed my Kia Sorento and I truly feel it is a safety hazard.

- Bangs, TX, USA

problem #1

Feb 102011

Sorento

  • 10 miles
1st problem: I bought the car, drove it off the lot, dealership did not get it inspected so I had to take it at 10 miles to get an inspection sticker on it! 2nd problem: Immediately after buying the car, I noticed all the windows and doors rattled. Took it to Kia in kingwood 5 times and they could never hear the sound and/or fixed other things on the car that did not need to be fixed. Problem still exists. 3rd problem: Engine light kept coming on, 3 visits later, I needed a new transmission, at 13,000 miles..something wrong with sensor that measures fluids?? 4th problem: Taking back at 14,500 miles on Monday(3/18/12) to get doors checked out now electronics are messed up and loud noise everytime I lock or roll down windows. Also, cant get key to turn in ignition alot!! what a piece of crap!!!!!!!!!!!!!!!!!!!!!!!!

- New Caney, TX, USA