The contact owns a 2011 Kia Sorento. The contact stated that while driving at 60 MPH, an abnormal clunking sound had emitted from the vehicle. The contact then heard parts falling out of the engine as white smoke began to release from the vehicle's hood. The check engine warning light was also illuminated on the instrument panel as the contact pulled over. The contact lifted that hood and saw flames coming from undeath the vehicle. The contact immediately shut the hood as smoke continued to discharge from the vehicle. The fire department arrived at the scene; however, the fire had dissolved on its own. The contact had the vehicle towed to an independent mechanic and was informed that a rod had blown in the engine resulting in engine failure. The vehicle was then towed to the dealer and was initially informed that her vehicle would be repaired under an extended warranty; however, the manufacturer later denied the warranty extension since she failed to have a manufacturer campaign performed on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

- Lone Tree, CO, USA

The Engine as while driving down road locked up on me causing the vehicle to stop running. From my understanding this type of engine has had issues in past and was under a class action lawsuit that also included Hyundai. Now Kia has responded saying my vehicle vin number isn't part of the theta engine recall. Which baffles me.

- Manchester, OH, USA

The contact owned a 2011 Kia Sorento. The contact stated while pulling into the parking lot at work at approximately 3 MPH, there was what seemed to be steam coming from the engine. The contact stated there was actually smoke and ash which was on the driver's side of the hood. There were no warning lights. The contact exited the vehicle safely. Immediately after exiting the vehicle it was engulfed in flame and was destroyed. The fire department extinguished the fire. The police department was on the scene and conducted a report. The vehicle was towed to the wrecking yard. The contact fell at the time of the explosion. There were smoke ventilation and cuts on the right arm along with bruises from the contact. The manufacturer was notified of the failure. The approximate failure mileage was 90,000

- Lake Ronkonkoma, NY, USA

On 06/05/2019 my Kia Sorrento 2011 vin [XXX] EX V6 2WD engulfed in flames yards from my home as my family barley escaped as it exploded. My husband in shock across the street video taped and took pictures of this horrific event. This is not a accident incident no other vehicle or object involved. Kia complaint filed #[XXX] accident millage: 99,000 Police report filed w Missouri Hwy Patrol Corporal Kline #[XXX] Vehicle was "inspected" post fire by a Kia inspector reported due to fire undetermined cause?! Vehicle purchased at World Kia in Joliet 2525 W. Jefferson Joliet, IL 60435 on 10/01/2015 registered Certified Manufactured warranty purchase Vehicle # [XXX] administration address: 175 W. Jackson Chicago, IL 60604 Extended Warranty purchased at the time of sale. Warranty extension program letter dated 11/07/2016 received to me purchaser: [XXX] current address: [XXX] [XXX] Please contact me with any additional documents, pictures, or statements My insurance didn't cover the full financed balance... I appreciate any information you have, Thank you, [XXX] Kia did not honor any warranty's INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Orrick, MO, USA

Going down the highway with cruise control on, the car jolted and disengaged cruise control. At another time it jolted at an intersection and the car died. Was able to restart and continue. Turning a corner, felt the small jolt / surge..nothing else noted....yet

- Bartlett, TN, USA

The contact owns a 2011 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

- Wahoo, NE, USA

The engine seized and needed to be replaced. The cost would be $11000 and there was only ONE available in the entire country. We were given $100 for the car. The KIA Corporation knew that this engine was defective and did not recall it or warn us that the engine could seize while driving or catch fire causing catastrophic injuries.

- Las Vegas, NV, USA

When you check oil, the dip stick shows no oil. I have had the oil changed several times and after about a week the dip stick shows no oil. There is no oil leak coming from under car or from looking at engine under hood. Also, when I start the car, a big plume of smoke comes out of the muffler, but then no smoke. I scheduled an appointment for Kia Dealership about 6 months ago and they said they could not find a problem.

- Houston, TX, USA

The contact owns a 2011 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, but the mechanic could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 110,000.

- Katy, TX, USA

The engine on my 2011 Kia Sorento has failed and the mechanic at the Kia dealership told me it was because of the rod bearings. My car was serviced at the Kia dealership in April 2021 and apparently 2 weeks later an ECU update recall was placed on my vehicle. I did not receive anything notifying me of this update. In November of 2021 my engine started making a loud noise and then failed to turn on. The mechanic at the Kia dealership told me had I had the sensor updated prior to the noise starting it would have alerted us to the rod bearings causing damage but since the update had never happened the rod bearings caused my engine to fail. According to the dealership I should be covered under the recall but Kia headquarters are denying to cover it since I am over my mileage warranty. I have tried for the last month to get a supervisor to return my call at the Kia headquarters and no one will speak to me or call me back. I have been without a vehicle since November 22, 2021 and no resolution since no one will call me back.

- Saint Louis, MO, USA

2011 Kia Sorento. Consumer writes in regards to their vehicle stopping suddenly while driving. The consumer stated while driving, there was a loud bang, and the vehicle began to roll backwards. The transmission failed and needed to be replaced at 98,122 miles.

- Staten Island, NY, USA

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over and had the vehicle towed to her residence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed but not repaired. The manufacturer was informed of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 124,000.

- Saint Jo, TX, USA

Unknown. I have been having oil loss since 2018 and have extensively reported the issue to my local kia dealership where I receive certain. I was instructed to do an oil consumption test that the service department later had no idea what that would have done. Twice the engine has nearly ran out of oil with no warning and I have to regularly monitor the oil level between service. At times it is very low. If I accelerate too quickly it smokes white smoke and smells of burning oil. This is a safety issue if I am merging into traffic and I am unable to accelerate fast enough to not cause an accident. This has been an ongoing issue with this vehicle.

- Grand Junction, CO, USA

I was driving on the freeway, my car just stopped, it wouldn't start I had to have it towed.

- Willoughby, OH, USA

There was a recall to add a engine knocking warning device. When I got the recall in June of 2021, my engine was already knocking. I took the car into Rapid City Kia Dealership for repair on June 24th. I still do not know if it has been approved for repair. The recall stated there was a warranty extension to provide lifetime coverage due to bearing damage. A knock sensor detection system was to be installed caused by worn connecting rod bearings. They ran the diagnostic test for trouble code P1326 and said the noise only got worse. The service department in Rapid City told me the engine needed to be replaced. I still have not heard the decision of Kia and was told it could be the end of July. I need help getting the service my car requires and I need a rental vehicle to drive until my vehicle can be repaired.

- 308-762-2384, NE, USA

Engine has a loud knocking noise also had flames coming from under the hood. No check engine light came on. I was so terrified for my life. Kia has a recall on 2012 - 2019 engine and not 2011 Kia Sorento engines and it-??s causing the same issue.. this is not Safe for anyone.. so can you-??ll look into this matter and make Kia accountable for the repairs.. total of 187 complaints on the 2011 Kia Sorento engine and nothing is being done-?? Please help

- Slidell , LA, USA

A few days before we were to go on vacation we received a campaign letter from Kia about reprogramming the ecm because of the knock sensors. In this letter it stated that after the repairs were done the would warrant the engine for 10 years or 150000 miles from first in service date. My Kia has 144417 miles on it. Because it was so close to our vacation time I didn't have time to take it to the dealer and get the campaign done on it, I was going to do it when I returned from vacation. When we were returning on I-75 outside Chattanooga Tn I heard a loud noise, check eng light started flashing, it jerked me into the right lane which I barely avoided a crash with a vehicle in that lane, smoke was coming up behind me after getting the vehicle to the shoulder of the road some lady pulled up in front of us and said the car was on fire i raised the hood and it was burning at the firewall and underneath it. I instructed my son to get my wife and 3 yr old grandson out of the car, they were in the back seat. I happened to have a case of water in the ack so I started getting out bottles of water out and pouring them on the flames when a dot truck pulled up with a fire extinguisher and finished putting out the flames. There were no warning lights or noises on before this happened. I have been a mechanic all my life and upon inspection I saw that it had slung a rod out the side of the block and that the oil hitting the hot exhaust had set fire to the vehicle. I had to pay $350 to get it towed back to my house. I called Kia on Monday and he took all this information down and then he told me they wouldn't do anything about it because I didn't have the campaign done before it happened. I think that Kia ought to put me an engine in this vehicle

- Scottsboro, AL, USA

The contact owns a 2011 KIA Sorento. The contact stated that at first, the vehicle would seem as though it would hesitate or choke before acceleration after being idle. Now, while sitting idle the vehicle would suddenly stall. The contact stated that at first, they had to wait approximately 5 minutes however, now about 10 minutes before they are able to restart the vehicle and function as expected. The check engine warning light was illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 250,200.

- Rochester Hills, MI, USA

Engine knocking when accelerating, leaking oil, sparks of fire almost caught fire, ... no engine light came on. There-??s a recall for Kia Sorento engine but only the 2.5 engine and not a 3.5 engine in which I have a 3.5 and it-??s doing the same as the 3.5 engine... that-??s terrifying

- Slidell, LA, USA

Ive had two engines fail on this car both the same connecting rod issue yet my car is not included in recall so my first enging cost me 6,000 dollers the second I have repaced yet it sitting in the driveway drove it only 3800 miles same issue bearing are gone don't know what to do except maybe get a lawyer car is a lemon

- Parish, NY, USA