10.0

really awful
Crashes / Fires:
19 / 2
Injuries / Deaths:
22 / 0
Average Mileage:
73,385 miles

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« Read the previous 20 complaints

problem #138

Jul 162019

Sorento

  • miles
Front passenger seat occupant airbag sensor mat failed. The airbag light came on without cause. Took the car to the dealership and they diagnosed the problem. My research shows that this is a systemic problem with Kia's. many Kia's have already been recalled. It does not appear that this model has been recalled as of yet. Please advise.

- Asheville, NC, USA

problem #137

May 062019

Sorento

  • 144,000 miles
Airbag did not deploy during accident. Before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.) driver side window would not roll up.

- Fayetteville, AR, USA

problem #136

Jun 012018

Sorento

  • 120,000 miles
First it started with drivers door not working. I can't get in the driver door because the handle doesn't work. So I have been crawling thru the passenger door to get in the car. But now I can't do that because the passenger door won't open from the outside either. You pull on the door handle and it does nothing. What if there were a fire and I was in the car and someone ran up to get me out they would not be able to open the doors. Next problem is I have an extensive oil leak in the car. So bad it keeps dripping down on the alternator whicheck has forced me to replace that twice now. I took it to Kia and they said it was the timing chain cover. It would cost $2,000 to fix. I looked online and found out that a lot of other people are having the same issue and it seems the timing chain cover is a misdiagnosis. Apparently the oil sensor is the culprit. It malfunctions because of its location in the engine. I don't have $2000 just to play a guessing game. This problem needs a recall. Lastly, due to the engine issues the oil leaking the car has now decided if I'm driving 60 mph it will all of the sudden shift the engine almost to a dead stop and then you feel as if you will fly thru the windshield because now the car won't go out of fourth gear manually or automatic. Please help.

- Kansas City, MO, USA

problem #135

Jan 032019

Sorento

  • 156,000 miles
The driver air bag light came on and will not go off when I turned on the vehicle one morning.. at the same time, all of my electronics on the steering wheel quit working ( cruise control, blue tooth, radio). I was told this is a clock spring issue and has happened to many 2011 Kia Sorento owners. Is this not a recall?

- Salisbury, MD, USA

problem #134

Jul 262019

Sorento

  • 181,000 miles
When I turn the car on, the airbag indicator stays on. It does not turn off, when I'm stationary or moving, until I turn the car off.

- Houston, TX, USA

problem #133

Jul 032019

Sorento

  • 100,000 miles
The vehicle's airbag light turned on when stationary (as I started the car) and remained on at about 100,000 miles. Mechanic inspection yielded issue with steering wheel clock spring. Mechanic ordered part from Kia dealership but there is a manufacturing issue and the vehicle has to be retrofitted to fit the part. As of 8/5/2019, there are no unrepaired recalls on this car or for this specific safety issue, but years of documentation of complaints for it, and it is a manufacturing defect. Why hasn't this been added as a formal recall? have not checked cruise control or horn, but volume controls on steering wheel still working. Passenger airbag light sometimes off when passenger is on seat, sometimes on when no one is in seat.

- Alexandria, VA, USA

problem #132

May 012019

Sorento

  • 139,000 miles
The contact owns a 2011 Kia Sorento. The contact stated that the passenger air bag warning indicator constantly illuminated. The contact called Kia of East syracuse (6717 manlius center rd, East syracuse, NY 13057, (315) 701-5898) and was informed that the vehicle was not included in a recall and that diagnostic testing was needed. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 139,000.

- Minoa, NY, USA

problem #131

Feb 072019

Sorento

  • 130,000 miles
My air bag light stays on and my headlights are black and have melted wires

- Cullowhee, NC, USA

problem #130

Jul 252019

Sorento

  • 95,000 miles
Takata recall airbag came on for no reason and will not go out.

- Coal Township, PA, USA

problem #129

Dec 102018

Sorento

  • 90,000 miles
My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. The driver seat lower back adjusting cushion does not function anymore. The rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part, then charge for that and installation.

- Mission, TX, USA

problem #128

Jul 182019

Sorento

  • 97,700 miles
Indicator light came on then went off. Has since came back on and has not gone off. Vehicle was in motion and stationary.

- Surprise, AZ, USA

problem #127

Jul 022019

Sorento

  • 159,000 miles
The contact owns a 2011 Kia Sorento. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. There was no warning indicator illuminated. An appointment was scheduled with lee johnson Kia (425-827-0521, located at 11845 ne 85th St, kirkland, wa 98033). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.

- Redmond, WA, USA

problem #126

Jan 302018

Sorento

  • miles
SRS/airbag lights randomly came on amd shut off also door stopped opening

- Webster, NY, USA

problem #125

May 302019

Sorento

  • 125,000 miles
Started engine air bag light did not go off has been on for about 2 weeks

- Henderson, NV, USA

problem #124

Jan 122019

Sorento

  • 125,000 miles
The air bag light came on, then my horn stopped working and now the cruise control is not working. This should definitely be a safety recall as of I'm a accident my airbag will not deploy. Please recall and fix this safety issue.

- Walterboro, SC, USA

problem #123

Jun 032019

Sorento

  • 132,600 miles
The air bag light is on and will not go off. There is nothing in the passenger seat and it does not go away when turning the car off and back on. This means that's the airbags will not deploy in the casebook of an accident which is a hazard.

- Haymarket, VA, USA

problem #122

May 172019

Sorento

  • miles
My Kia Sorento 2011 the air bag light is on for days when I started the car and when I turn the wheel it goes off than goes on when I strait it in movement or not the light is on.something is wrong with that have to be recall.

- Brentwood, NY, USA

problem #121

Jun 302017

Sorento

  • 83,967 miles
Air bag malfunction. Light on brought in for recall and light still on dealer said it was OCS mat that needed to be replaced and not included in previous recall. So I still have no airbag and they are requesting $2,000+ to fix. Saftey issue is still not taken care of and putting me and my children in harms way.

- Monroe Township, NJ, USA

problem #120

May 162019

Sorento

  • 97,600 miles
Faulty OCS mat sensor prevents airbag deployment

- Monroe Township, NJ, USA

problem #119

Oct 252018

Sorento

  • miles
I took my 2011 Kia Sorento in to Kia motors in american fork, Utah to get the airbag light checked out. It has been on for quite some time now. They told me that the OCS mat needed to be replaced and wanted to charge me $1600 to fix. Since my airbags can not detect anything without getting this part replaced, its a major safety issue. This needs to be recalled.

- Orem, UT, USA

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