10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 69,436 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Front strut failure at 3K miles. Car randomly has a loud metallic clunk sound when starting, sometimes the car will surge/jump forward when starting (while the car is in park, parking brake on and foot on brake). The transmission shifter gets stuck in park and does not release, with great effort releasing from park(car made loud metallic clank sound and surged/jumped in reverse). I'm afraid to park too close to another car because starting car can cause collision. When the transmission is stuck the brakes depress to floor of car. Since day one the car has pulled to the right, after strut replacement the problem is worse (the faster the speed the harder it is to steer straight).
- Fort Worth, TX, USA
I recently purchased a 2011 Kia Sorento 4 cyl. And just after one day of ownership noticed that the car was pulling to the right. I immediately took it back to the dealership with only 150 miles on it. They said it was the alignment and did a test on it and after the test the car pulled to the left. The steering wheel is also off center, like many others have reported. I have taken it back once more and this time they performed a tire rotation, this did not fix the problem. After three weeks of ownership the brakes have started to make substantial noise and the suspension feels and sounds like it is coming apart. The dealer is waiting for Kia technician representative to come by and take a look and report on this vehicle.
- Stephens City, VA, USA
2011 Kia Sorento V6 has spring coil issues. Our brand new Sorento kept pulling to the right. Making it difficult to drive. No injuries as of yet. The coils are on back order due to so many complaints. Not a word from Kia motors.
- Athens, GA, USA
The contact owns a 2011 Kia sorrento. The contact stated when driving on uneven road surfaces, the vehicle would exhibit an abnormal wobbling sound similar to driving on a flat tire. The dealer was able to duplicate the failure but was unable to determine the cause or provide a remedy. The manufacturer advised that the failure was under investigation but did not provide any further assistance. The failure mileage was approximately 300 and the current mileage was approximately 3,500.
- Kilgore, TX, USA
2011 Kia Sorento 4-cyl ex alignment issue: Purchased auto 3/27/10 and noticed the next day that the car drifts to the right. Was told to wait 30 days (or 1000 miles) for break-in period. The dealership did an alignment on 5/5/10; they then straightened the steering wheel on 5/6/10; and tightened the specs on 5/7/10. They could not fix the problem. I took it to another Kia dealership in akron on 5/19/10, and they rotated the front tires and did another alignment--they couldn't fix the problem either. The car still drifts to the right. I am working with Kia corporation to try to find a fix, but felt the information was important to NHTSA should other complaints be received on the same problem.
- Canton, OH, USA
- Washington, DC, USA