10.0

really awful
Crashes / Fires:
1 / 48
Injuries / Deaths:
7 / 0
Average Mileage:
71,366 miles

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« Read the previous 20 complaints

problem #3

Nov 212012

Sorento 4-cyl

  • 22,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving 60 mph the vehicle stalled. The vehicle was merged to the side of the road and then towed to a dealer for diagnosis. The technician stated that the engine locked up and as a result, it would need to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified but offered no assistance. The failure and current mileage was 22,000... updated 01/04/13 the dealer replaced the engine block under warranty. Updated 01/09/13

- Auburn, AL, USA

problem #2

Aug 122012

Sorento 6-cyl

  • 11,000 miles
On 08/12/12 while driving in cruise control at approximately 72-74 mph, I eased out into the passing lane to put myself behind someone going faster. The car suddenly downshifted and accelerated with maximum throttle. I touched the brake pedal moderately to disconnect the cruise control. The car continued at maximum acceleration and in the passing gear. I then applied the brakes with great vigor and the cruise control disconnected and the vehicle slowed down. After a short while I reactivated the cruise control and drove about 60 miles without any further malfunction. I presented the car to the Kia dealer service advisor. The car was checked and I was told they could find nothing wrong with the cruise control. I asked them if they reported these very dangerous observations to Kia or NHTSA. They said no they never do. Incidental to this event, I had an engine malfunction light on 7/25/12. I took it in for service the next day and told it was a transmission heat sensor. A part was ordered and I was told to drive the car normally. Within several days, I became aware the cruise control was not activating when driving the first time in a day. But if the engine was stopped and restarted, the cruise control worked normally. I duplicated this 3 distinct times exactly as written. The service department was not able to link the difficulty to anything they had seen or read, they summerized it may have been a brake light sensor that failed but the computer dispelled that notion.

- Clinton Township, MI, USA

problem #1

Aug 092012

Sorento

  • 17,000 miles
The contact owns a 2012 Kia Sorento. The contact was driving 20 mph when the vehicle stalled without warning. There were no warning lights illuminating. The engine was turned off and then restarted within ten minutes. The dealer was notified and the contact was waiting on a return call. The manufacturer was not notified. The failure mileage was 17,000.

- Wells, ME, USA