10.0

really awful
Crashes / Fires:
0 / 7
Injuries / Deaths:
0 / 0
Average Mileage:
63,418 miles

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« Read the previous 20 complaints

problem #5

Oct 272018

Sorento

  • 164,500 miles
Upon exiting the freeway on an out of town trip, my elderly father, 9 year old son and I began to smell a strong gasoline smell. There were no previous symptoms or signs of an issue and we just travelled about 250 miles. I typically drive alot in the city as well. In this case, I pulled into the hotel parking lot (right off the freeway) and there was a large amount of smoke coming from under the hood of the car. Because this occurred on Saturday evening and we were coming into town for an event, we were not able to contact warranty forever until Monday. Fearful, because I have heard of the many spontaneous fires that have occurred on my vehicle type, we have to wait to have it towed and inspected. The engine was replace in my vehicle, under recall, just last year. Thankfully, no one was injured. It could have been worse, very scary. I will be more than happy to upload any needed documentation after an inspection has been completed.

- Twinsburg, OH, USA

problem #4

May 202018

Sorento

  • miles
My vehicle is consuming oil. Every 1000 miles I am having to top it off to keep it from running dangerously low and seizing up. There is no indication of a leak so it is an internal problem. The vehicle is also sluggish upon acceleration. Sometimes the RPM gauge is a zero when I am driving at 40 plus speeds.. presently I am the Kia dealer is conducting an oil comsumption test. I will upload results.

- Loganville, GA, USA

problem #3

Aug 052017

Sorento

  • 75,000 miles
We have a Kia Sorento 2012. Passengers smelled gas 4.5 hours into a 5 hour trip to philadelphia. Stopped at rest stop and did not think it was coming from car. We drove approximately another 30 mins into philadelphia and got off the highways onto local streets. Jogger on side of road flagged us down with "your car is on fire!" we pulled to side of road and got out of the car. The Kia Sorento's engine was on fire. A local fire department arrived and put out the engine fire with water. No injuries.

- Pittsburgh, PA, USA

problem #2

Jun 042016

Sorento

  • 55 miles
Engine failure engine stopped in middle of highway traveling at 55 mph straight highwayput family in danger 2016 June oil leaking all over ground and electrical failure pushed car to side of highway.140000 mile past warranty Kia refuse to fix.

- Stronghurst, IL, USA

problem #1

Jan 182014

Sorento

  • 80,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving approximately 40 mph, gasoline began leaking from the vehicle. In addition, an overpowering gasoline odor was present. The failure recurred twice over a period of two years. The vehicle was taken to a dealer, who stated that the seal from the fuel pump to the fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 80,000.

- Kennesaw, GA, USA