10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,453 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Headlights keep prematurely burning out. I have replaced the headlight bulbs 4 times in 2.5 years. They have been replaced with both Kia replacements, and aftermarket replacements. Makes no difference, they last 6-8 months. Fortunately both sides haven't burned out at the same time, it's usually 1 side then the other.
- Kennesaw, GA, USA
The wipers and headlights would randomly come in and out of working conditions. You don't know when wipers are working until it starts raining so it was very dangerous. We had to pull over and either wait for the rain to stop or wait until the wipers started working again. The backup camera also comes in and out. You can see the screen warning you to be careful but the camera itself is absent. The door handle fell off onto the floor with no prior warning. No one hit it or anything. We opened the backseat in front of our home then drove to the airport and tried to open it again and it fell off onto the ground. The top of the door handle and parts inside that make the handle work. And now most recently our ac is not working properly coming in and out of proper function, nor are our headlights working again. You don't know when headlights are working until you need them so we used fog lights instead as evening just set and we couldn't wait for the sun to come out to continue driving. For a brand new car there are many issues with this car, otherwise we love it and the way it drives and brakes so well.
- Cornelius, NC, USA
The headlights are so dim that the road is not visible. My cars' light meter value is 77lu compaired to a nieghbors' headlight value of 489lu with the same lights. This low headlight output value makes this car unsafe to drive in low light situations and at night. The local port charlotte, Florida dealers' service manager said that there was no problem with my headlights. P.S. the service manager did not use a light meter. He "eyeballed" it in the parking lot in daylight.
- Port Charlotte, FL, USA
The contact owns a 2015 Kia Sorento. The contact stated that the headlights on/off sensor failed to illuminate during night hours. The contact also stated that the headlight sensor failed to power off the headlights off during the day. The contact had to power off the headlights manually. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic replaced the headlight sensor, but the failure recurred. The VIN was unavailable the manufacturer was notified of the failure. The approximate failure mileage was 800.
- Needham, MA, USA

- Harlingen, TX, USA