10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Our kia has problems with the camshaft sensor and when we described the issues we were having to our dealer he immediately said it was the camshaft sensor and apparently there are a lot of issues with this model with the sensor. Our car kept on stalling and when my husband was stopped at a red light yesterday the car wouldn't start and was a safety concern for him, luckily he wasn't hit from behind just made a lot of other drivers mad. I believe kia knows about this problem but hasn't acknowledged it yet. When we left it with the dealer he said parts are on backorder but you could drive the car if you want, we feel that is so unsafe and total disregard for his safety. I'm hoping someone could look into this and the total disregard of the dealership for advising us to keep driving this unsafe vehicle until they can repair it for us. The car started having issues a week ago, it wouldn't start, then it was fine until last Saturday night and the engine light came on. So when we were bringing it to the dealership to have a look at it, it stalled again at the red light. We feel this could have been a serious issue had the other vehicles behind is not stopped and hit us while in the car. Also the repair mechanic automatically knew the issue so obviously it's not the first car in there with this problem
- Oshawa, NY, USA
The car's paint has been peeling off. I purchased the vehicle when it had 49,000 on it in 2020. A few months later i noticed some chipping on the hood and above the front window. I called Kia and they said there was no recall. More and more paint had chipped and today i was at the dealership for service no paint chip on my door and when i got home a big chunk of paint was missing. I did not notice it before leaving the dealership because my door was open for me to sit in. The paint is snow white pearl. The 2014 sorento was recalled for this and the paint on the 2015 is chipping in the same areas. It is evident that something is clearly wrong with this paint. I have seen other kia sorentos in my area with the snow white paint and they also had paint chipping in the same areas. Please help. I love my vehicle but this is making my Kia look horrible.
- Jacksonville, FL, USA
Paint is peeling.
- Philadelphia, PA, USA
My friend was driving my car this am and an unknown driver ran the stop sign on a side street off from Stuyvesant and hit my vehicle my friend proceeded to get out my vehicle to exchange ins with the other driver as she declined my friend tried contacting me numberous times by FaceTime and phone when I finally answered the FaceTime she snapped a picture of the back of her vehicle as she was proceeding to leave I told my friend I will contact the police department to do a report because we have her license plate number and car as well
- Ewing , NJ, USA
My 2015 Kia Sorento began peeling paint on the roof top and side window panels and is continually getting worse. When communicating with my dealership, they stated it was out of warranty and to contact a local body-shop. I believe this is a Latent Defect, and should not be treated under the standard paint warranty in the owners manual. Please let me know the next steps.
- Stilwell, KS, USA
My 2015 KIA Sorento at around 90,000 miles started getting areas where the paint is bubbling. At 98,975 miles after a hard rain (no hail) a large spot of paint peeled off on the passenger side pillar around window. It is also starting on hood and above windshield. The color of my is Snow White Pearl. I have reported it to KIA and have a case # [XXX]. They are not responding to my emails. August 29. 2022 is the date of the major peeling. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Grand Prairie, TX, USA
The paint is peeling off of my car all the way to the metal in multiple places. Causing rusting.
- Charleston , WV, USA
The paint is chipping off my 2015 Kia Sorrento. It-??s especially bad right above my windshield but it-??s chipping in a couple other areas and progressing quickly. It only has 90,000 miles on it. This should not be happening.
- Quakertown, PA, USA
Paint chipping of pearl white paint. Paint is bubbling, confirming that she isn-??t just getting hit with foreign objects. Metal underneath is beginning to turn a rust color.
- Willow Grove, PA, USA
The vehicle is leaking water inside the car cabin. The front passenger and driver side are soaked with water. If the air conditioner comes on, it sounds like I-??m boiling water. It also fogs the windows from the inside.
- Ocala, FL, USA
Paint on hood peeling. Warranty cover paint on roof recall. Car was painted at the same time why is the hood not covered?
- Whittier, CA, USA
Paint is delaminating on hood and roof of vehicle due to defective paint. https://www.facebook.com/DefectiveKiaPaint
- Olathe, KS, USA
Kia-??s ignition on older models is insufficient with standards. They are refusing to do anything about the fact that there is not an immobilizer on the ignition and the vehicle can be stolen with a USB. A recall needs to be made so that they are required to install a fix for those that own Kia models affected. If there is a different agency this should be reported to please respond so I may contact them.
- Nashville, TN, USA
My 2015 Kia Sorento LX is peeling paint on the passenger side pillar after a hard rain. I have found many other complaints about the same thing from other Kia Sorento owners after some looking. There should be no reason for the paint to be peeling like this and needs to be repaired before rust begins. My Sorento is available for assessment at any time. This began the night of July 9th, 2022.
- Dandridge, TN, USA
Snow White Pearl Paint has started peeling from roof by windshield and on driver door pilar causing rust spots.
- N Attleboro, MA, USA
Paint peeling following stone hit approximately January 2022
- Glendale , AZ, USA
10/2021 Drove to store (about 20 minutes). Shopped for about 1 hour. Started to leave parking area and enter ramp to highway when the engine stopped. Everything went off. No warning. No check engine light, no maintenance light, nothing. I was able to steer back into the parking area. Put car in park and waited about 4-5 minutes. Started the car (it started without a problem) and began driving in the parking lot. when it began hesitating and feeling as if it would stall again. there was a gas station next to the parking area. pulled in & filled tank (tank was 1/2 full) and just barely pulled into a parking spot in front of gas station convenience store. Got towed to our local garage. They changed the oil and checked external systems and thought it was working fine. When my husband picked the car up it was still hesitating and almost stalling on the way home. Next, took it to local Kia dealer. Same situation. Couldn't find anything, said it drove fine for them. Same thing happened to my husband on the way home. Stalling in traffic. Having to restart the car in an intersection. Very dangerous. Brought back to dealer and they said it would cost $600-1000 to diagnose. Then it might cost $5000 - $10,000 to fix (replace or rebuild the engine). I reached out to Kia Customer Service but they did not offer any solutions other than to talk to the dealership in question. We are at a stand-still and have not been able to drive the car since October 2021.
- Woodlyn, PA, USA
Paint is delaminating
- Burbank , IL, USA
Snow white pearl paint is peeling off.
- Tucson, AZ, USA
- Pico Rivera, CA, USA