Affected Component: EQUIPMENT

Date Published

APR 30, 2015

NHTSA TSB #

10089986

TSB Document

• MC-10089986-5448.pdf

Summary

PITSTOP: INTERMITTENT NO SOUND FROM HEAD UNIT - ON SOME 2016MY SORENTO (UMA) VEHICLES EQUIPPED WITH AVN 4.0 NAVIGATION HEAD UNITS, CUSTOMERS MAY COMPLAIN OF THE AUDIO SYSTEM HAVING NO SOUND, INTERMITTENTLY. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M15-A (SEE DIAGRAM). FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.