10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,721 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall the rear passenger door shows as "open" on the dash screen even when the vehicle is off. The door is closed and shows as open when driving eliminating imperative on-screen notifications.
- Highland, CA, USA
The contact owns a 2017 Kia Sorento. While driving approximately 50 mph, the vehicle suddenly shut off. The vehicle operated normally after it was restarted. The vehicle was taken to lou sobh Kia (1135 bruford rd, cumming, ga 30041), but the failure was unable to be duplicated. The vehicle was not repaired. The contact indicated that the vehicle recently experienced the same failure a second time while driving. The manufacturer was not notified of the failures. The failure mileage was 10,000.
- Cumming, GA, USA
The contact owns a 2017 Kia Sorento. While the vehicle was parked outside of an auto body shop over the weekend, the center console caught on fire. The contact stated that the melted center console and burnt driver side seat were discovered by an auto body technician. A police report and a fire report were not filed and there were no injuries. The vehicle was not inspected by an independent mechanic or dealer to determine the cause of the fire. The contact was unaware if the manufacturer was notified of the failure. The insurance company was to contact the manufacturer for an inspection. The failure mileage was approximately 80,000. Consumer stated wiring failures with window, trunk and console. Updated 8/22/18 the consumer stated the vehicle was deemed a total loss.
- Frisco City, AL, USA
The collision warning and autonomous emergency braking systems on this vehicle are totally inoperative and have been since vehicle delivery. Vehicle now has about 1800 miles on it. It has been to two dealers for repair and both say their tests do not indicate any failure
- Elmhurst, IL, USA
This problem is identical to NHTSA id number 10917569. On three different occasions the smart cruise control/ABS/stability control warning: Basically all warning lights lit on the dashboard. Car had less than 500 miles, doing 65mph on a clear day. Stopped and restarted car, all light S cleared. Dealer found no codes stored. So far it has only happened when using the ldws. Leave it off it never occurs.
- Marianna, FL, USA

- Raleigh, NC, USA