Vehicle has 64000 miles, I was driving at 70 mph on highway with no warning the engine cut out lost power, engine light was now on. Had it towed to Kia dealership was told engine failure is a problem with this vehicle as well as excessive burning oil and I had to pay $500 to have engine cleansed, told it would not fix the problem but engine cleanse was the recommended step. Told to drive car for 1000 miles bring it back to have oil checked then I am to drive it, not to check the oil or add oil and drive it until the engine goes out again then have it towed back to the dealership. Didn-??t even make it to 1000 miles check engine light came on, now being told it is the intake manifold that needs replaced not covered under warranty and this will cost me $1000 and still refuse to replace the problematic engine. Asked technician if the lower engine issues could cause damage to other parts of my engine not covered by lifetime warranty for lower engine to which I was told he didn-??t think so but couldn-??t say for sure. Contacted Kia customer center received an apathetic response to my concerns and merely offered to mail me a hard copy of the details of the warranty told not sure why the technician told me not to check or add oil as that would be owner negligence and engine would then not be covered by lifetime warranty. Kia is consciously putting my family at risk by refusing to resolve the clear problem with this engine. Their actions are negligent. They willingly took my money for a vehicle that they know he problems but refuse to remedy the issues.

- Salix, PA, USA

Engine was burning oil very quickly. We were filling it with oil between oil changes which we always got on schedule. With any problems or warning from check engine light it shut down in the middle of the highway. Our mechanic checked it and said the engine it locked. I-??ve only had it for 10 months and it only has 106k miles.

- Rural Hall, NC, USA

On Friday September 2nd 2022, the oil light on my 2017 Kia Sorento came on for a brief moment then quickly went off. Once I arrived at my destination, I checked my oil & found there to be little to no oil in the vehicle. I had to add several quarts of oil to the vehicle to even get a reading on the dip stick. The vehicle has had regular oil changes & there has been no indication of an issue with the oil prior to this. Upon further inspection there is a large amount of carbon buildup on the tailpipe indicating the vehicle is burning oil. I have left several messages with the service center at the Kia dealership where the vehicle was purchased & all service was completed to advise of the issue/bring the vehicle in, but have received no call back to date. I have also reached out to Kia corporate regarding the issue with no response.

- Pittsburgh, PA, USA

Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you-??ll just be driving and then the check engine light will come on and the car with start driving funny. It-??s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.

- Saginaw, MI, USA

Engine failure at approx. 94755 miles. Motor lost compression in no.3 cylinder while on interstate. Car was inspected by dealer.KIA customer service car was not eligible for warranty repair. Car was under warranty limits. Purchased car new

- Springfield, OH, USA

The KIA turned off while driving in traffic going to Louisiana. It just turned off while I was slowing down. The vehicle turned back on a few minutes later and continued to Louisiana. The steering wheel locked up while in Baton Rouge, LA and the red warning light came on after that. There were no warning lights prior to the vehicle turning off while driving nor when the power steering locked up. I took it to O-??Reilly-??s Auto Parts to have them put some power steering fluid in it. They could not do it because apparently it has an electric power steering system. The car would not start after that. All the warning lights came on. The rep at O'Reilly's said that since it is electrical, I would need to take it to the dealership because I should not be having these issues since I only had the vehicle for almost 3 months. The codes that came on when the rep put the machine on were: battery, starter, alternator, power steering. The oil had been changed on Tuesday, 08.09.2022. I already had to buy 2 tires as the tire shop stated the inside of the tires were already going bald. Which should not be happening either. The vehicle was left in Baton Rouge, LA as it was not drivable to return to Houston, Texas. I am going to make arrangements with CARMAX to tow the vehicle to their location in Baton Rouge, LA. According to CARMAX, there were no known issues when the vehicle was purchased nor were there any recalls. If there were no known issues, why am I having these issues now?

- Houston, TX, USA

My car burns oil, like at least a quart or 2 per week, so much so that I had my oil changed and the engine blew not even 2 months later.

- Kalama , WA, USA

I think there is something wrong with engine I just changed oil with sythitic oil and drove it around at least 100miles and its done 3 quarts and there is no visuable leaks anywhere and also the radio does not work on any station

- Somerset , MA, USA

On June 15th, before our 2017 Sorento was due for an oil change, it completely ran out of oil and we were stranded on the side of the road. Our mechanic completely changed and filled the oil. I reached out to Kia Corporate twice, but they were of no assistance. Yesterday, on August 6th, the car was again low on oil. We have an appointment with Kia on Wednesday, August 10th to attempt to address this issue.

- Mount Laurel, NJ, USA

This engine in the vehicle has had excessive oil consumption between oil changes. It uses 3 quarts of oil between oil changes at every 3000 miles. Why even do an oil change if I-??m putting 3 quarts in it every 3000 miles I could just swap filters and be done with it.

- Portland, TN, USA

The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power and started to decelerate. Additionally, the vehicle was shaking abnormally. The contact was able to pull over to the side of the roadway and park the vehicle. There was no warning light illuminated. The contact restarted the vehicle after a while and drove to the nearest dealer for the vehicle to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,500.

- Lincoln, NE, USA

The component that failed is the engine and yes it is available for inspection and has already been inspected by Geico insurance. The vehicle started losing power on a major highway and four adult lives were at risk when this occurred. We took an exit as the car was failing and it stopped completely in traffic on the exit ramp. Yes, the problem has been confirmed by Matthews Kia. Yes, the vehicle has been inspected by Geico insurance. Yes, the vehicle suddenly began to shake, and made very loud noises, we then rapidly lost power and the car stopped dead in the middle of traffic.

- Oswego, NY, USA

All my oil keep leaving out of my engine I only had the car since March I got the dealer oil change in May and I had to add oil twice in July I also had a Kia Sorento Pryor to this one and had the same problem there is ovisiouly some wrong with those engines I have seen other people complain about the same thing with the same vehicle in a Google search on that problem

- Swansea, IL, USA

Heavy oil consumption. I just changed my oil 3,500 miles ago and it burned through the whole thing. I am on a group on facebook where hundreds of kia and hyundai drivers have the same issue with a very similar engine. Many have even had big engine fires as a result. This is not a safe care to take your family in. My engine seized up as a result, so I am only a year into my car payments and it is a total loss. I am on a teacher's salary so I can't afford to fix it or get another car.

- Gilbert, AZ, USA

The engine was consuming a lot of oil. Lost 2-3 quarts in between oil changes. Kia did an oil consumption test and supposedly fixed the problem by cleaning out the gaskets. Kia told me that if this did not fix the problem they may need to replace the engine. I was told that the cleaning fixed the oil problem. Few months after, car started to loose oil again. Almost dry on oil change. Way before an oil change was due, car engine started shaking on the Highway. Brought it to closest oil changed shop and oil was completely dry. Mechanics at Kia told me that it was the spark plug. After they fixed the spark plug, they told me that there was a dead cylinder misfire and an internal engine failure. Since car had 72000 miles. It was not under warranty anymore. Engine needs to be replaced. Kia is not covering it.

- Buffalo Grove, IL, USA

Car was running fine no indicators on at all. Got on highway started shaking again no indicators on thought I was driving in uneven pavement at the time. Car started driving ok engine light then came on car started shaking and then stalled. Started it and luckily made it home. Car dealer said the engine was needing to be replaced. Extended warranty stated due to carbon deposit build up caused valve to burn so it will not be covered. This is a 2017 car under 100,000 miles and for the engine to go like this with me owning it for under 50k miles is absurd concerning and frustrating. I still have a loan and am out a car one that I thought would run longer!

- Millville, MA, USA

My car started running badly with a knocking noise at the start. The knocking noise got worse, I so pulled over and checked the oil and there was virtually no oil in the engine. I filled it with oil and the knocking continued and got worse as I drove it to the dealer for service. The engine failed before I could make it to the dealer. It now needs a new engine. The Car was serviced regularly. NO LOW OIL ENGINE LIGHT CAME ON TO NOTIFY ME OF LOW OIL. NO LEAK WAS DETECTED.

- Hoover, AL, USA

Loosing oil which will result in engine failure. Had an oil test done at the Kia Dealership and they said it lost 2.5 quarts of oil in 2925 miles and that is "operating as designed". Their Owner's manual says change the oil every 7500 miles. So by then I will be out of oil. Not sure how this is "operating as designed".

- N Ridgeville, OH, USA

The oil burns very fast. I check the oil weekly and it's always low. There were no warning lamps or lights or anything to indicate that the oil was low.

- Valdosta, GA, USA

My vehicle has been consuming massive amounts of oil. My oil is completely OUT at around 2500 miles after a fresh oil change. There are no leaks or puddles on my garage floor and no warning indication on the dashboard. I became aware of the problem only after my mechanic did courtesy inspections after taking my car in to have tires replaced, headlight bulbs replaced, routine maintenance. This is unacceptable and can lead to significant engine problems and/or fire!

- Grand Prairie , TX, USA