White smoke in exhaust and loud grind when cold start. Paint is peeling in the back

- Minneapolis, MN, USA

Engine burns up oil very quickly way before 3,000 miles and there are no alerts that the oil is low. Steering gets "stuck" at times for brief amounts of time and needs to be readjusted in the road. This happens on straight highways and in curve. Windshield wiper fluid function does not work.

- Appomattox, VA, USA

Power steering went out. Radio turns on and off going down the road. Headlights turn off and on by themself. Battery is now dead. Car will not run. Transmission light came on all in one day..I've had this vehicle for 4 to 5 months

- Gastonia, NC, USA

My care burns oil yo almost empty before the 3000 mile oil change

- New Lenox, IL, USA

Engine light is on try to drive it's stopping and it's a knocking noise coming from engine

- Clarendon Hills, IL, USA

Was driving down the street engine started to make loud noise and stalled coasted to a parking lot. Noticed smoke got out to find the engine engulfed in flames.

- Grand Prairie, TX, USA

Over the last several months, my engine had been burning oil excessively. I had to add 5 quarts of oil every 1-2 weeks. 3 weeks ago, while driving on the highway, my car began to slow, the lights on my dash were blinking and the car was not accelerating. When I was in a safe area, I attempted to restart the car and it did not start. Kia diagnosed the car with worn bearing rods. The car is 4 years old and has 136,000 highway miles.

- Forked River, NJ, USA

While driving on the freeway at approx. 70mph the Sorento lost all engine power and shut down. No check engine or any other warning light came on. Prior to the shutdown there was no performance issue with the Sorento, or any indication there was an engine problem. Driver was able to get Sorento to the shoulder. Car restarted but only for 1/4 mile and shut down again. Couldn't be restarted. Kia said needed a full engine replacement, wouldn't honor warranty.

- Oakland, CA, USA

I own a 2017 Kia Sorento with 45,000 miles. My check engine light kept coming on along with engine noises. Each time I would bring it into layton, ut Kia service center, I was told it was just O2 sensors and one time it needed the engine harness replaced. Just 3 weeks after my last visit to the service center, I was driving on the freeway and my car just suddenly lost power and went limp. I had it towed to the service center where they told me I need a new engine and it won't be covered under my warranty stating it was caused by lack of maintenance causing engine sludge. Because we had my husbands company change our oil some of the time ( Kia actually did emissions and changed it 3 weeks prior) they would not accept their documentation on this. There is a recall for this exact thing happening on same year, make and model but only for 4 cylinder and we own a 6 cylinder. This is obviously a defect with the car.

- Layton, UT, USA

I own a 2017 Kia Sorento with 45,000 miles on it. I have taken my car in several times due to the check engine light coming on and engine noises. We were sent home every time and told our car was good to go. I was driving on the freeway when my car suddenly lost power and went limp, almost causing an accident. We are now being told we need a new engine due to sludge. They are stating it was caused by lack of maintenance and refusing to honor the warranty. We get regular oil changes and the last being by the dealership themselves just weeks prior. But because we did 2 changes through my husbands company, they won't accept our proof of maintenance. My make, model and year has a current recall on their engines but because mine is a 3.3L and not 2.0 or 2.4, it's not covered. This is ludicrous.

- Layton, UT, USA

While driving (in motion) the vehicle, on a city street, I immediately lost power, coasted to curb, turned vehicle off (although engine was not running). Several attempts to restart the car have been to no avail. Prior to this event, the vehicle appeared to be working great with no warning or sensor lights. Vehicle had to be pushed in local hotel parking lot. Took the vehicle to two vehicle repair garages, including a Kia dealer and was told that my engine had seized (locked) and that I would need another engine to affect repair.

- Las Vegas, NV, USA

2017 Kia Sorento. Consumer writes in regards massive fuel leak engine fire. The consumer stated the vehicle leaked two gallons of fuel onto the engine cover. The vehicle burst into flames. The vehicle was destroyed along with some personal items.

- Gainesville, VA, USA

While dying on highway at 65 miles per hour, the vehicle jerked violently and without warning I saw everything on the dashboard begin to shut down. I was able to get over to the shoulder. Everything checked out and I began to drive again as if nothing were wrong. A week later it happened again. This time I barely limped home. Vehicle has 62K miles.

- Westport, CT, USA

The engine light came on on the dash board and the engine power was decreasing. I exited the highway and made it to a grocery store parking lot when the engine died. The car was no longer operational and was towed to Kia patterson in arlington, tx. They said the engine needed to be replaced and that it was not under warrantee. I cost $7429.97 to replace the engine.

- Mansfield, TX, USA

My 2017 Kia Sorento has 73,000 miles and before the last oil change I observed the oil light came on. The Kia dealer informed me that my engine is burning oil and it was 2 quarts low on oil. I have the 100,000 mile warranty on the SUV. Kia dealer service inform me to comeback after 1,000 miles and they will check it again. The engine should not be burning oil at 73,000 miles. I get my oil change every 3,000 miles.

- Martinsburg, WV, USA

This car is unsafe because the oil just disappears without any obvious external leak and does not utilize the oil light to indicate the vehicle needs oil as it does with the gas light and flat tire alerts. This can cause the engine to catch fire or car to reduce speed or stall while driving. The engine just consumes or looses oil and you have to check it daily - can you imagine the headache and financial burden to put oil in a car every other day. Kia needs to fix this issue, it's more common than you think across the us.

- Kent, WA, USA

Car has had hesitation since bought new in 2017. Multiple complaints to dealer. Pdf's will be attached of ro's. still does it. Car does it when rolling slow or pulling away from stop light. Will not do it in sport mode.

- Godfrey, IL, USA

We change our own oil, and, noticed at approx. 5,000 miles after oil change, oil was down approx. 2.5-3 quarts. Changed oil again, 1,000 miles later, oil down 1.5-2 quarts. Took to Kia dealer, they changed oil again, started oil consumption test. After this, drove home, went to runsome errands, engine lights starts flashing, couldn"T get more than 45-50 mph out of it. Had it towed to Kia dealer, they done reprogramming of ECM. Not even 100 miles later, was on highway, dropped to 45 mph again, with semi truck behind us. Was not far from dealer, so, drove it there. Has been there since 3/23/20. Kia allegedly can?T get tech there due to pandemic, but, isn?T there telecommunications tech work that could be done? as rentals have to be renewed every 30 days due to insurance regulations, dealer already paid approx. $1300 on first rental vehicle, now in second rental. Which is going to cost more, rental or repairs/replacement? is Kia Corp. Trying to bankrupt their dealers by doing this practice? this vehicle is under a ?certified pre-owned? warranty, as well as, an extended warranty as well. Dealer also frustrated Kia Corp. Keeps putting them off as well, with 4 vehicles sitting on their lot, waiting. For tech as well. I just wonder nationwide, how many dealers are having same issues, and how many other owners/vehicles are affected"

- Urbana, OH, USA

Test 5 - oil consumption - mileage 61,719 (down 1 quart at 1030 miles after Mar 09 2020 work order) we had to remove the oil dipstick seal morning of 4/19/2020, my husband had a medical emergency and I did not want the engine to seize up, catch fire, as the gainesville, ga Kia dealership told us it would do if the engine ran out of oil. The dealership does not approve of removing the seal, they take oil consumption 'protocol' over the coronavirus protocol. I did not cancel the oil consumption testing, I will continue to report oil consumption every 1000 miles. Kia motors usa has 4 consecutive tests, all 4 tests prove oil down 1-2 quarts every 1000 miles. This vehicle is garaged, garage is attached to home, if catches fire it could cause injuries or deaths. It's a 2 family duplex. NHTSA - help, please help !!

- Dahlonega, GA, USA

Test 5 - oil consumption - mileage 61,719 (down 1 quart at 1030 miles after Mar 09 2020 work order) we had to remove the oil dipstick seal morning of 4/19/2020, my husband had a medical emergency and I did not want the engine to seize up, catch fire, as the gainesville, ga Kia dealership told us it would do if the engine ran out of oil. The dealership does not approve of removing the seal, they take oil consumption 'protocol' over the coronavirus protocol. I did not cancel the oil consumption testing, I will continue to report oil consumption every 1000 miles. Kia motors usa has 4 consecutive tests, all 4 tests prove oil down 1-2 quarts every 1000 miles. This vehicle is garaged, garage is attached to home, if catches fire it could cause injuries or deaths. It's a 2 family duplex. NHTSA - help, please help !!

- Dahlonega, GA, USA