My vehicle has a 2.4l GDI engine that is excessively burning oil. I burn 2 qts every 1000 miles. I took it to the Kia dealership since I-??m still under warranty and they refused to do an oil consumption test. They want 3k miles worth of readings and it will put me over the 100k warranty. I was instructed to keep putting oil in my car and eventually the engine will die. When I asked they told me it will lose power when I-??m driving. I-??ve done a lot of research and I don-??t understand how a vehicle that may stall out on a highway, and potentially cause a car crash, is safe. I am shocked and appalled. The oil consumption has rapidly increased and it-??s not safe to be driving with these engines.

- Shawnee, KS, USA

On February 13th, while driving from a restaurant to our residence with our children, the vehicle experienced a complete shutdown, accompanied by an engine failure alert. This incident posed a significant safety risk to both myself and my children, necessitating that we push the vehicle to a safe location. Subsequently, the vehicle was towed to a KIA dealership for diagnostic evaluation. It was determined that KIA had previously misdiagnosed the issues with the KIA Sorento, and it was confirmed that the engine required replacement, after several tests. Prior to this incident, the engine exhibited symptoms of excessive oil consumption and irregular jerking. Despite multiple visits to the KIA service center, we consistently received inaccurate diagnoses. Most recently, the vehicle ceased operation once again, and I have been informed that the engine wiring harness is compromised. However, KIA has declined to acknowledge responsibility for this issue. KIA has been the subject of prior reports regarding engine failures and refrains to replace the engine or the harness.

- Norwalk, CA, USA

While driving on the interstate i starting hearing a rattling/slapping like noise that I originally thought was outside my car. It was a soft sound but there wasn't any change in performance and no lights came on. I was in the middle of no where so I drive the additional 20 miles and pulled off into town. The sound seemed louder but still no lights appeared on the dash but as I accelerated from a stop light to pull off and see what may be going on, my car engine died, immediately lost power steering and brakes were difficult to push, the battery light came on then the check engine light and oil light came on at the same time. I was able to pull into a parking lot by coasting in and had my car towed. All illumination lights worked outside and in and the tow truck driver tested my battery and it was fully charged. My motor seized. This is a class action suit for other engines in this model car but not this one even though it's doing the same thing. This could have been dangerous had the motor seized at a higher speed.

- Seymour, MO, USA

Excessive oil consumption, and I can-??t believe this is not a recall because this is a known problem with Kia and Kia knows this!!! My oil light came on when I literally had no oil in my vehicle, took it to the Kia dealer and i basically got the run around because they want you to jump through hoops to figure out what-??s wrong with it even though they really know what-??s wrong !!! They have a bunch of Kia-??s out back waiting for new engines when I was there, I have no warranty on my vehicle except for the extended warranty because I bought out right, it came as is no warranty, I-??m on disability so I barely drive it now because of the oil consumption and don-??t know what to do or go about this, it has 71,000 miles on it, I-??ve read thousands of stories online about this same exact thing, how is there not a recall or something not being done about this"?"

- Muskegon , MI, USA

I was driving down an interstate when my check engine light came on and began to flash. The car then began to shake violently. I was able to pull it into a parking lot successfully. There was a smell & it felt hot. During my routine oil changes, the shop had notified me a couple of times that I had low oil. No low oil lights or any other warnings ever came on my dashboard to say I was having issues until that day. I had it towed to a local dealership on 09/29/2024z Local Kia dealership confirmed on 10/04/2024 that the whole engine needs replaced.

- Williamstown, WV, USA

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

- Coatesville, PA, USA

Vehicle over heated on vacation trip. Had mechanic check out vehicle to get it moving again. They removed the thermostat in hopes of a stuck thermostat. Once we arrived at our vacation house I set up appointment with KIA dealership to have them make repairs. I informed them that the thermostat was removed. They came back with it having a blown head gasket and it needed engine replaced. It took them 3 weeks to replace engine by that time we had to rent a vehicle and go back home. I had to pay over 1000 out of pocket for the temp repair, rental, and to have the vehicle shipped back to my home. Finally got the vehicle back and the check engine light was on and it was running rough. It would not reach operating temp. I knew that they must have not put a thermostat on with the new engine. Took it to my local dealership with the issue. They charged me 295 to tell me that it was a issue with the thermostat. They wanted 360 to put a thermostat in it. I declined. I put the new thermostat in and that took care of the check engine light and coolant temp problem but it is still leaking coolant and runs rough. I spoke with KIA and they are unwilling to help. They said the replaced the engine but the thermostat is not covered. That is like saying we replaced the engine but the coolant that leaked out is not covered so we won't replace that.

- Delta , PA, USA

This 2017 Kia Sorento is using an excessive amount of motor oil and looking online regarding this issue, there have been many complaints about this. The vehicle has just over 61K miles. The engine light came on (9/10/2024) and we pulled over. Unsure of what to look for, I checked the oil level and there was barely any oil on the dip-stick. The oil was changed this past May (2024) and should not be using this much to where its not registering. There doesn't seem to be any recalls for this but only complaints from other owners and not much help from KIA Corp. I'm not sure if there's any recourse here.

- Maynard, MA, USA

Car was burning oil rapidly. While driving heard loud noises, shaking, smoke started coming through vents and car turned off. Kia is stating that there are many recalls on vehicle, but the only recall I received is for a tow hitch. I don't have a tow hitch. Very dangerous if I was going somewhere with a higher speed limit. Kia dealership is saying corporation won't offer extended warranty due to recalls not being completed. Again the only recall is for a tow hitch. Kia dealership has quoted me over $10000 to fix a vehicle that is suffering from known manufacturer failures.

- Columbus, GA, USA

On August 26, 2024, my Kia Sorento failed to start. While driving it, the vehicle started to make a noise so we pulled off the road and shut it off. When we tried to restart it, it made only clicking noises but would not start. There were no warning lights indicating any issues; no oil light, no check engine light, nothing. It ran fine the day before, the last oil change was May 1st and the vehicle was running fine. When the vehicle arrived at my house we checked the oil, and there was barely any oil in the car - we put oil in it and tried to restart it, but it failed to start - only clicking noises. I recently put a brand new battery in it. If the indicator warning light would have been working as it should have been, I would have known the oil was low. I saw no leakage anywhere that would have indicated a problem - now I have no running vehicle. The Kia is our only means of transportation for me and my family. After much research, I have found other Kia Sorento owners with the same engine and indicator light issues. I am seeking resolution to this problem as soon as possible. I am the original owner of this vehicle and I've never had any issues until now. Please provide assistance as soon as possible.

- Glenwood, GA, USA

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact heard a loud knocking sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 111,000.

- Goshen, IN, USA

Car turned off when making a full and complete stop. Would burn oil faster than usual. Car does not stay on.

- San Bernardino, CA, USA

Cylinder #1 exhaust valve burnt

- Overland Park, KS, USA

We were driving on the highway and the engine started to shudder and the check engine light came on. We pulled off and had the car towed to a Kia dealership. Their report indicated that cylinder #3 had a burnt valve caused by excessive heat and there was scoring on the cylinder wall. They deemed it a total engine failure and quoted us a new engine for $9800!!!

- Stow, MA, USA

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, an audible message indicated that there was engine failure, and the infotainment screen displayed the option to send an engine failure report. The vehicle then shuddered and made an abnormal sound. The contact turned off and restarted the vehicle, but the abnormal sound persisted. The vehicle was shaking, and the contact detected an abnormal odor inside the vehicle. The contact parked and turned off the vehicle. Additionally, the headlights failed to illuminate while driving at night. The vehicle was towed to the dealer, where it was diagnosed with multiple cylinders misfire. The dealer determined that the spark plugs and headlights needed to be replaced, as well as an induction cleaning and oil change. The dealer replaced the spark plugs and headlights but discovered that the fuel pump was leaking fuel into the engine. The contact was informed that the fuel pump needed to be replaced. The contact declined to have the induction cleaning, the oil changed, or the fuel pump replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline) and Technical Service Bulletin: 073 (Ball Joint Replacement); however, the VIN was not included in the recall and the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 68,000.

- Lynchburg, VA, USA

Bought car from Bill bird kia in panama city Florida with 38k miles and at 41k miles we went for oil change the oil was extremely low and from that day we have kept record of every oil change 1k miles into every oil change the oil is gone and was told kia won't reach engine until the engine blows up so with 115k miles on it kia diagnosed our engine with cylinder #1 low compression due to lack of oil and it was not time for a oil change.. kia has refused to replace the engine. So I have had to spend $4950 on a remanufactured engine plus paying $2000 for labor

- Riverside, AL, USA

My Kia has been burning oil for about a year. My local Kia dealership was unable to verify if I had a warranty since I didn-??t purchase it from them. I had to start going to Jiffy Lube for my oil changes since they offer free top off service because I was spending $15 every week to add oil to my engine. Currently, my engine light is constantly illuminating even with oil, change, maintenance and top offs.

- Spokane, WA, USA

The component That failed. Was the engine the engine blew at 120ish thousand miles. The problem has been taken to a dealer as well as an independent service station. Both confirmed that the engine blew because one of the Pistons exploded. Both confirmed that there is no reason for this. Other than it seems the oil thing did not ever tell anyone that the oil was running. There was no warning. No systems that came up nothing. We were driving and it lost power. I have spoken to Kia. I have spoken to the dealership I bought it from. Both have confirmed that Kia is known to have these issues with their engine but they are not doing a recall because it would be too expensive. When I spoke to Kia they told me that because my Kia specifically wasn't in the engine recall, I was out of luck. I still have it and they are welcome to inspect it. I have been holding out Hope that there is a recall because I spent my livelihood on this to give my kids a car. I had it for 2 years. It was maintained like a baby but because it's over 120,000 MI they will not do anything. I do have some paperwork I can send later if you'd like? It will take a bit to pull it out

- Northern Cambria , PA, USA

Engine seized

- Philadelphia, PA, USA

No oil with no idication and no warning light. Extremely rough idling stalling possible complete engine failure.

- Middleburg , FL, USA