10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
12,980 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #2

Jan 112019

Sorento

  • 7,500 miles
In January 2019 a recall was done on my vehicle. A few days later, I was traveling out of state. I was on the interstate driving 70 miles per hour when the car lost power. Luckily there was no one behind me. I was told that the recall sent the car into limp mode because the engine was bad. My car was in the shop for over 4 months in Wisconsin. I live in Iowa. Long story short, Kia came up with new diagnostic testing and after 4 months they decided I did not need an engine and it was my wiring harness that was the problem. 2 months later, I was driving on the interstate again when my vehicle did the same thing my car went from 70 mph to 50 mph within seconds. I looked in my rearview mirror and a semi was right behind. Thank goodness the driver was paying attention. He had to go onto the shoulder of the highway to avoid crashing into me. I was told the car was once again in limp mode. It was in the shop for 3 days and they said it needed a new knock sensor. Fast forward a few more months and my vehicle goes into limp mode for the 3rd time. Currently my car is still in the shop. It has been there for 6 weeks. I'm being told that it now needs a new computer, but Kia has to write one, so it could be awhile. This car is unsafe. The car going into limp mode is dangerous and unsafe. I have had this vehicle for 15 months and of that, its been in the shop for 6 and counting.

- Cedar Rapids, IA, USA

problem #1

Feb 152018

Sorento

  • miles
The contact owns a 2018 Kia Sorento. The contact stated that the vent control functions failed to work properly when needing to use the heater. In addition, the headlamps failed to illuminate as the contact was informed by a passerby on the roadway. The dealer (bev smith Kia, 5655 us-1, fort pierce, fl 34982, 1-(772) 465-8589) was notified of the failures and the contact was waiting for a response to schedule an appointment to service the vehicle. The manufacturer was notified. The contact would like the dealer to buy back the vehicle if there was no remedy. The failure mileage was not available.

- Port St. Lucie, FL, USA