10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
11,290 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Oct 152018

Sorento

  • 18,000 miles
Over the last 6 months my Kia has started to act like it is going to die or stall while driving and/or idling. This has happened at various different speeds. I took my Kia into the service department and explained what was happening. They ran some diagnostic tests and stated that they could not replicate it. The check engine light never comes on. In December, I received a recall notice for the engine control unit. This recall was completed and now less than a month later the shaking like my car is going to stall is still happening intermittently. Recently, the steering wheel started sticking. While I am driving the steering wheel makes me over adjust to keep the car going straight. You can feel the sticking as you have to constantly adjust the steering wheel right or left. This happens every time I am driving, whether on the highway or side streets.

- Graham, WA, USA

problem #4

Sep 052018

Sorento

  • 15,000 miles
The contact owns a 2018 Kia Sorento. While driving, the steering wheel seized without warning. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The contact stated that the failure occurred intermittently. The vehicle was taken to ed voyles Kia of chamblee (located at 5647 peachtree industrial blvd, chamblee, ga 30341, (770) 234-7800) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 15,000.

- Norcross, GA, USA

problem #3

Dec 012018

Sorento

  • miles
Steering is sticking both right and left, can feel it when driving low speed and higher speed on any road city or highway, took to dealer they did a 4 wheel alignment, still doing the same thing

- Hazleton, PA, USA

problem #2

Oct 012018

Sorento

  • 4,000 miles
Sticking steering then gives when constant pressure applied making a significant sudden steering movement. Happens when driving. Seems more on right than left. Started noticing it a couple of months ago. Have not changed anything. Happens when ever driving.

- Kuna, ID, USA

problem #1

Dec 072018

Sorento

  • 18,000 miles
While driving down the highway, the steering seems to stick to the right. This has not been noticed while driving in town. This does not always happen. It is random. I have had the car four months and it has been noticed 4 times.

- Stillwater, OK, USA